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Spirent’s Testing 2.0

July 29, 2007

There seems to be an evolution in the testing market as these companies focus on delivering products and services enabling network equipment providers and carriers to test more services in less time. As networks become more commoditized and the competition to provide services continues to increase, quality of service is becoming more important than ever.   In a recent conversation with the new President and COO of Spirent, Rob Piconi, I had a chance to get Rob’s take on the future of testing and moreover learn about the company’s new testing offerings.   Rob’s message to customers is you need to deliver products and services as rapidly as possible and his company is best positioned to allow you to test these products and services before they are rolled out. Spirent he says has the deepest and broadest [testing] portfolio.   He points out how critical it is to work with the leading testing company when deploying FMC. And he has a point as in the world of fixed mobile convergence; you are dealing with wireless, wireline and potentially IMS.

Joseph Nacchio

July 29, 2007

Ex-Qwest Chief Nacchio Gets 6 Years for Inside Trades   In case you missed it, Joseph Nacchio, former chief executive officer of Qwest Communications International Inc., was sentenced to six years in prison for trading $52 million in company shares based on inside information about falling revenue.   As you may recall, in a post titled SEC vs. Nacchio over two years ago I said the following:   The WSJ reports civil charges are about to be filed against Quest’s Joe Nacchio the former CEO. The charges are expected to be cooking the books otherwise known as fraud. The area of interest is “capacity sales,” that Nacchio has said in the past are legit while the SEC says they were “Sham transactions.” We’ll have to see who wins.   This case is actually a different one and Nacchio still faces a lawsuit from the U.S.

Lease a Phone for $2,917.20

July 29, 2007

This story is just too good not to share and it is far from unique. A man has been leasing a phone from AT&T since 1952 and has been paying $4.42 per month for it. Now I am not sure if this price has stayed the same over the years and I would imagine there is some additional tax on this figure. But for simplicities sake let’s do the basic math on this keeping the cost constant.   55 years = 660 months 660 months * $4.42 = $2,917.20   This is a pretty staggering amount.

Accela Inc.

July 28, 2007

The hosting and VoIP services market continues to do well. Providing VoIP service to companies is a much easier proposition than the residential space as the pure-play market leader Vonage charges so little, even they struggle to make money.   Thankfully Vonage has not decided to aggressively pursue the business market with unsustainable prices. By not doing this, they have allowed a slew of companies to focus on the mom and pop business space by providing reasonable pricing and excellent service levels.   8x8’s Packet8 service is an example of a company having great success on the low end of the SMB space. More recently I met with Tom Keffer CEO of Accela Inc. whose company is targeting larger companies and call centers with a hosted IP communications solution.

Bluesocket buys Pingtel

July 24, 2007

One of the fastest growing spaces in communications is the wireless market and it is essential all communications equipment providers address this area. To that end, Bluesocket, a company known in the WLAN and security space has just picked up Pingtel the company behind one of the first open-source PBX projects.   Pingtel started life designing and selling state of the art IP phones. The company won a number of awards for their nice designs but they were way ahead of their time. No one anticipated the IP PBX space having such a market slowdown from 2001-2003.   As the IP phone market did lose traction, Pingtel changed gears and launched an IP PBX and soon thereafter decided to make it an open-source project.

Microsoft Pushes into Communications and Beyond

July 23, 2007

Here is my August 2007 Publisher’s Outlook for Internet Telephony Magazine. It may be one of the longest pieces I have written in a while and it was great fun to put together and hopefully is something you will appreciate.   ----   In 1997 or so I regularly met with Microsoft executives in charge of the company’s telephony initiatives. At the time Mitch Goldberg and Mark Lee were the top spokesmen the Redmond-based software giant offered up to discuss where the company’s products fit into the telephony ecosystem. If you have been in telecom longer than seven years you likely remember the industry was once dominated by computer telephony integration (CTI) technologies allowing PCs and servers to talk with telephone switches.

IP Sizzles 2007

July 23, 2007

VoIP News July 20, 2007

July 20, 2007

Here is the VoIP/IP communications new of the week. We start with the terrible news of SunRocket closing down without notifying customers. Not well done at all. As you can see below Nuvio would love to get these customers.

Call Center Stories Week of July 20, 2007

July 20, 2007

Cablevision Customer Service

July 15, 2007

I have been consistently impressed with Cablevision customer service. I am having a problem with my network and it is potentially complicated. From time to time the network experiences packet loss for a few minute period.   I have also noticed that my Belkin UPS is making clicking noises. I wonder if these problems are related.
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