Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Call Center

Cacti

April 12, 2006

When IP based call centers first came of age there was a challenge presented in how to record VoIP calls and further, where to record them. I met a number of call center companies at TMC’s VoIP Developer show who were there to solve this precise problem. There are now a number of companies targeting this situation. Once company that has made this once prickly situation easier to deal with is Cacti.

The company’s Converge VoIP platform supports SIP and H.323 as well as many of the current compression standards.

TMC Offers Free International Magazines and Launches 5 New Titles

November 2, 2004

In the last few days TMC has made some amazing announcements regarding our publications. The first bit of news is that our print publications are going digital, meaning they will be available via PDF. Instead of having to wait 2...
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