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Leading Health CIO Joins ShoreTel During ITEXPO Keynote

September 30, 2010

My team has made a tremendous effort to bring more practitioners to ITEXPO to help our attendees learn from real-world experience of others. Our goal is to serve you better and we have had numerous requests to to add more real-world discussions to some of our content offering such as major speaking slots.

Rusty Williams, CIO of the Evangelical Lutheran Good Samaritan Society (seriously - they don't use an acronym?)  , a leading health services organization with more than 17,000 employees, will Join ShoreTel’s  Kevin Gavin in a keynote address at ITEXPO West 2010, on Tuesday, Oct. 5, at 3:30 p.m., in the Los Angeles Convention Center.

Remember - the show takes place Oct. 4 to 6.

Williams, heads up all technical and operational activities pertaining to information services, including creating and maintaining a corporate information services strategic direction. By attending the keynote you can learn from his experiences on how simplifying communications at his organization will empower more than 17,000 employees across the US.





Overview of ITEXPO West 2010 Events

September 30, 2010

Hi all, my marketing team was good enough to provide me with this comprehensive overview of ITEXPO and all the related events and content at the show which takes place Oct 4-6, 2010 - yes, next week. I hope this snapshot is something you find useful.

From Grids to Clouds, ITEXPO Has It Covered. So Much Value for Your Investment. Free Workshops, Great Networking, Amazing Keynotes, 12 Collocated Events.

Latest News from Plantronics and Alcatel-Lucent

September 30, 2010

I just happened upon the latest Internet Telephony newsletter and these articles are worth a  read. The Maryland headset story is focused on another state mandating hands-free driving but what makes it interesting is that Maryland drivers have the second-longest US commute. In addition the Alcatel-Lucent ng Connect initiative seems to be gaining traction with 22 11 member companies looking to develop a common framework and standards which will allow more sophisticated 4G and LTE services.


Finally, the Avaya and Skype story is good news for people such as myself who have been wondering why two communiocations companies with a  common parent aren't collaborating more closely.

» Pinger to Offer Free VoIP Calling with New App

» Avaya and Skype Partner for Better Business Communications

» Aastra to Demonstrate Microsoft Lync-Compatible Phones at ITEXPO West


Billions Lost to Business Disruption

September 29, 2010

CDW recently performed a survey discussing just how much money is lost by business to disruption. Here are some of the findings:

  • 200 businesses completed the survey
  • Half (51 percent) experienced problems connecting to their IT network from other locations
  • Half (50 percent) had problems connecting from inside their business locations 
  • Nearly half of respondents (46 percent) said employees could not access the necessary company resources to do their jobs
  • Almost one-third (29 percent) said employees had problems communicating with each other via internal phone systems and/or e-mail 
  • 28 percent said their networks were slower than expected and could not support the increased traffic from remote locations
  • Hardware failures caused 29 percent of network outages, followed by a loss of telecom services to facilities (21 percent)
The survey reinforces the importance of of business continuity planning and moreover as we become more connected and our applications continue to rely more on the cloud, outages which used to cause minimal damage can become downtime disasters.

Here is more on the report (PDF) and how CDW plays in this area.



Avaya Flare and Tablets at ITEXPO Next Week

September 29, 2010

Avaya Inc., on Flickr" href="http://www.flickr.com/photos/avaya/4990234868/">

The Avaya Flare interface is designed to be your enterprise social network and I recently witnessed it in person and running on an Avaya tablet which had a video camera, stereo speakers and more.

Avaya, Cisco and RIM want to be the enterprise tablet provider of choice and in Avaya's case their strategy revolves heavily around collaboration and video - they really see their solution as more of a competitor to the entry-level telepresence and other video endpoint companies.

I could go on but I am sure you've seen my live blog from the launch event by now and you are likely just as excited as I am to hear Avaya's Phil Edholm speak at ITEPO in LA about these exciting new developments. Mark your calendar for Tuesday, Oct 5th at 12:45 PST. Here are the details.







Latest ITEXPO West 2010 Show Daily

September 28, 2010



The latest show daily for ITEXPO in LA is out and here are some headlines you may find of interest:

ALOE Systems to Exhibit Carrier Grade Softswitch Solutions at ITEXPO'Meet the HD Handset Vendors' Loaded with Chances to Win an IP phoneHD Voice - U.S. vs.



MPLS University at ITEXPO West 2010

September 28, 2010

I wanted to be sure my readers are aware of the following event at ITEXPO which has been quite popular at past events. We are looking forward to hosting you at the show next week - and I hope you all have a safe trip to the show.

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MPLS University is a forum for IT and business professionals to bring their questions about network reliability, always-on connectivity, regulatory requirements, security, and cost control. Join us for two FREE MPLS University sessions at the Internet Telephony Conference and Expo (ITEXPO) and learn how to put your network to better use in your business.


Tuesday, October 5, 2010
Room 153 A/B, Los Angeles Convention Center
Los Angeles, CA









Must-Attend Networking Event at ITEXPO

September 27, 2010

Please be sure to come to the Bonaventure Brewing Company Patio at the Westin Bonaventure Hotel this Monday, Oct 4th, 5:30-8:30 PM for some of the best networking at the show. I have attended many events at this location at past ITEXPOs and the setting is by far one of the best for this sort of reception.

In addition to meeting with the TMC team, you get to meet with the sponsor of the reception, Interactive Intelligence and a number of speakers from the show.

Some of the best knowledge you gain from an event comes from the receptions and if what I've written isn't enticing enough, consider you'll get to meet major league pitcher Jim Abbott as he is the guest speaker of the evening.

Learning, networking and if you play your cards right you may get an autograph - what could be better?

Here are the hotel details:

Westin Bonaventure
Bonaventure Brewing Company (info | map)
404 South Figueroa Street
Los Angeles, California 90071
Phone: (213) 624-1000















Metaswitch Forum 2010 Final Thoughts

September 25, 2010

I had a chance to eat breakfast this morning with Metaswitch CEO Kevin DeNuccio (pictured) and CTO Chris Mairs as well as some attendees and it was great to hear how much money is being spent by utilities to provide ultra-fast FTTH and smart grid applications. The good news is smart meters are slowly making their way to customer sites as the smart grid gets built out. In addition, DeNuccio told me after a time period with uncertainty the broadband stimulus dollars are starting to flow by the hundreds of millions to some of the carriers at the event.

The panel I spoke on Define Your Decade went pretty well from what I gathered - we talked about many of the future trends in the market such as cloud, social networking, UC and video.

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