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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Google's Very Cool TTS Service

December 14, 2009

Search leader seemingly giving everything away for free now offers cloud-based text-to-speech as well

In what has to be one of the most interesting "simple" services, Google translate allows you to send the company a simple text string and have it converted to an MP3 file which is immediately downloaded and played. A developer could use this service to build a mobile app which reads e-mail or snippets of news or text messages or Twitter feeds or Facebook status or whatever you like. I took the liberty of trying this out and you can see what I did by clicking here.

SIP Trunking Providers

December 10, 2009

One of the areas of IP communications which is seeing tremendous growth is SIP trunking providers and suppliers and the reason is simple - the technology saves companies money and increases their telecom flexibility and ability to boost productivity. The move to SIP however is more challenging than just plugging a wire into a box. You need to be aware of security, quality and compatibility issues. But to buy legacy circuit switched equipment today is generally suicidal for a career so SIP trunking has to be on your immediate radar.

A Photo of a Typical SIP Trunking Session at ITEXPO

 

Digium's UK Connection - Asterisk Conference Sells out Twice

December 8, 2009

 

Digium, the Asterisk Company announced they recently inked a deal with Dorset, UK ITSP VoIP Unlimited to connect Digium's Asterisk-powered Switchvox platform with the carrier's SIP trunking solutions.

Bill Miller, vice president of product management for Digium, commented: "We chose VoIP Unlimited to provide services to the UK channel based on their established position in the country's ITSP market and their experience with Asterisk. Digium's seen strong interest in Asterisk and Switchvox by UK customers recently as they look to save money while gaining VoIP features and integrating voice with other business communications. We think VoIP Unlimited is an ideal partner for bringing these benefits to UK businesses."

Allow Free Markets to Solve the Newspaper Problem

December 3, 2009

The controversy between newspapers and Google has been going on for quite a while and recently Rupert Murdoch has threatened to pull the content from his various companies such as Fox News and Wall Street Journal off Google and instead allow Bing to have potentially exclusive access for a fee. In my opinion if enough content leaves Google and goes to Bing it will have an impact on Google's business model.

Moreover, Google's ability to index the world's information for free is coming into question as a result of Murdoch's ranting. To Google, the idea of having to pay for something they have free access to today is horrifying.

4 Scams To Watch For This Holiday Season

December 1, 2009

Fictitious snow plow services: With the holidays and hard times upon us, it is incumbent upon all business owners and management to be aware of scams. Some of the best ones to be on the lookout for are snow plow service invoices where an unscrupulous person sends an invoice for a plowing service which was never performed. The idea is that companies don't know any better and some will pay. This is not new by the way but worth mentioning just to be sure you don't fall for it.

Social Web as Next Frontier

December 1, 2009

Remember Cuil - the Google killer? The search engine launched with much fanfare and then disappeared from the scene pretty quickly when it was determined the site's results were not that good. Well the search engine is back with a new twist - social search. By utilizing Facebook Connect, the search engine brings you social search results with your other results.

Interop New York 2009 Videos

November 20, 2009

I got back from Interop New York 2009 last night and was pretty excited to conduct a number of video interviews in the new TMC Newsroom set. One of the videos I was particularly excited to conduct was with Dr. Gaston Ormazabal, Distinguished Member of the Technical Staff, Verizon Labs. Gaston and the team he works with have found some SIP security flaws and are working hard to solve the problems. These discoveries leave SIP servers open to attacks which come in a number of forms such as malformed packets, out of state machine order packets and packet floods. Gaston is working on these projects with Henning Schulzrinne, the inventor of SIP at Columbia University and he is also working with researchers at NYU.

ITEXPO East 2010 Miami Update

November 17, 2009

I just came across this web page with some important details on ITEXPO. I mentioned the keynoters in a recent post and I still think they are one of the best combinations of thought leaders in our space. Google Voice, Sprint, Digium, Polycom, Skype and Verizon Wireless are some of the companies you will hear from at the show.

In addition there are a full eight conference tracks you cannot find anywhere else:

Sagem-Interstar Adds Fax Support to Microsoft Exchange 2010

November 15, 2009

There has been a premature rush to declare fax dead and the reality is fax is alive and while it is declining, it is still a strong business for companies helping the transition from fax to fax over IP and especially T.38. Yes, just as IP is transforming communications, the newspaper and television businesses, it is changing the way companies fax. And as you probably know, one of the primary reasons companies use this medium is to send legally binding documents quickly and efficiently.

One of the companies who have chosen partners wisely in the past is Sagem-Interstar, the Montreal based provider of fax solutions has had deep integration with Cisco's products for a number of years and this relationship has obviously been good for the company.

Stay Ahead of The Ensuing Telecom Transformation

November 14, 2009

We are in the midst of a violent transformation of our communications networks which involves an immense amount of control being wrestled away from carriers and given to developers and end-users. Visit the iTunes App store or check out what is happening with free turn-by-turn GPS on an Android 2.0 device to get an idea of what I mean. The trend is not new by any means; the first time communications systems were allowed to interoperate with computer systems was in the eighties when the first Rockwell Automatic Call Distribution (ACD) systems started to communicate with IBM mainframes to give us CTI or computer telephony integration. This allowed screen pops which dipped into CRM databases allowing contact center agents to know who was calling and more than likely why.

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