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ITEXPO West 2009 Interviews Part 4

August 29, 2009

I have said it repeatedly - the way to get the most out of any conference is to not only attend sessions and the exhibit hall but also network with people who can help you. Perhaps they can help you purchase a product or service or even land that lucrative consulting gig. Maybe you are looking for potential customers or partners at the show. Whatever you seek, if it is in the communications space, there is no better place than ITEXPO to find it.

ShoreTel CEO to Speak at ITEXPO

August 28, 2009

87% of Executives Agree Face-to-Face Meetings are Best

August 28, 2009

A recent Forbes survey shows business executives prefer face-to-face meetings over those of the virtual type. As expected 58% of respondents said they were travelling for business less today than they were at the beginning of the recession in January 2008, with more than a third (34%) indicating they were travelling much less frequently.

What seems obvious (to me anyway) is that executives still expressed an overwhelming preference for face-to-face meetings, with more than eight out of ten (84%) saying they prefer in-person contact to virtual.

Even more interesting, those that prefer face-to-face meetings believe they facilitate the following: Building stronger, more meaningful relationships (85%), the ability to "read" another person (77%), and Greater social interaction (75%).

Thoughts on Avaya/Nortel and the DOJ

August 28, 2009

Jeff Wiener is President of Digitcom Canada and an Avaya dealer who believes that the DOJ should rubber stamp the Avaya/Nortel merger without much fuss. He explains that the field is extremely competitive and furthermore that the competition is also coming from Microsoft, Skype, Google and hosted VoIP. I agree with all of the above but would say the real challenges for Avaya will continue to be Cisco as they are such a strong data player.

In addition I am surprised open-source didn't even make the list.

ITEXPO and DealCenter: Network With Peers/Customers/Suppliers Now

August 28, 2009

I am happy to hear from a number of companies attending ITEXPO that they are being overwhelmed with requests to meet and do business at the show. This is yet another signal to me that the communications markets are resilient and from what I hear, a number of companies at the show are expecting nice growth for the rest of the year. A few first-time exhibitors told me they think they have sold products to companies who saw them on the exhibitor list. This is great news as ITEXPO has always been the premiere communications event attracting buyers and sellers.

Aspect Touts Tellme Speech Recognition Integration

August 27, 2009

Recently I had a chance to speak with Alan Burnstine - Sr. Product Manager at Aspect and he had some very interesting things to tell me about how his company's IVR/ACD/dialing solutions integrate with Microsoft's Tellme for post-call surveys. As he explains, in this economy you can't necessarily compete on price so you have to compete on service. This means you need to know how good your service is. Moreover, a hosted speech-based survey solution from Tellme is tough to beat as the company handles directory assistance for AT&T and Verizon meaning they have the largest library of speech utterances which in turn means the most information available in one place to help improve speech rec quality.

ITEXPO West 2009 Show Guide Available

August 27, 2009

ITEXPO West 2009 Show News

August 27, 2009

Be sure to check out all of the exciting news happening at ITEXPO. In order to get up to date news be sure to bookmark the show news page and check out the three show dailies which have already been produced. Check this page often to stay up to date.

August 20 show daily: SIP security, next gen IMS, VoIP boosts small biz, smart grid progress, Brightcom, Octasic, SIP trunking seminar, Digium open source Asterisk workshop, Terry Matthews keynote, cash for phone system clunkers etc.

Gmortgage: The Google Empire Extends to Mortgages

August 26, 2009

When online mortgage titans battle, who wins?

In the last few decades fear was struck into heart of investors and entrepreneurs whenever Microsoft decided to invade a new market. After all Microsoft has such a big name and was considered to dominate every space it went into. Microsoft is still looking to maximize shareholder value by launching in space after space (more recently though they have been regrouping, trying to maximize sales in the spaces they are in already).

Dan York on Voxeo Prophecy 10

August 26, 2009

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