Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Call Center

How to Sell Communications Products This Fall

July 10, 2009

I know we are in a recession and everything is supposed to be gloom and doom, etc. but please indulge me as I remind many of you just how important it is in these tough times to get new customers.

It is for this reason I feel compelled to remind you ITEXPO has become the world's communications conference - the place you need to go to find new products and services. As a result, vendors/exhibitors were thrilled with ITEXPO in Miami this past January.
 

 

DOJ Telco Antitrust News

July 7, 2009

You may have heard the DOJ is looking into whether AT&T and Verizon have abused their market power. At this point I will hold off from commenting too forcefully but I will mention the countless horror stories I have heard from competitive carriers over the years regarding underhanded practices by the incumbents which "accidentally" disconnected their customers, etc. In a way you have to applaud the telcos for finding ways to reemerge as dominant players by consolidating beyond belief. It has been incredible to watch.

Doug Mohney Writing for TMCnet

July 7, 2009


Funny, I have been meaning to mention Doug Mohney is writing for TMCnet for a while now. I decided indeed today was the day I would do so and I then came across a post from Doug mentioning his writing on TMCnet with links to many of his articles and a hello message to me.


For those of you who were fan's of Doug you can find much of his content here and some of his most recent articles are below:

Hi back Doug 





Reminiscing About Tech's Past

July 7, 2009

I find myself reminiscing this morning as I devour a few articles about the history of computing. Both are filled with passion and make very good reading. Moreover there is a great deal of history in each and you can learn some valuable business lessons from each.

The most passionate is an article from Jason Perlow explaining why he will never buy a Mac. Amazingly Perlow takes on Steve Jobs and calls him a snake oil salesman.

Internet Telephony Expo Becomes ITEXPO

July 6, 2009

For ten years Internet Telephony Conference & Expo has been the one trade show which focused first on bringing buyers and sellers in the communications market together -- a surprisingly novel idea in the communications conference market. And what a wild ride it has been as after the show was launched in 1999, the CLEC boom came into full swing and hordes of CLEC and ILEC decision-makers came to the show to buy all sorts of gear.

Then the telecom bubble burst and the carrier market slowed dramatically but the enterprise, SMB and government decision-makers came to the show in force. A few years later Vonage came onto the scene forcing incumbent telcos including rural, wireless and cable companies to look seriously at next generation communications.

Something Old and New at Tiscali International Network Media Event

July 6, 2009

A while back I headed out to Sardinia Italy to attend a media roundtable hosted by Tiscali International Network regarding the state and future of broadband technology. I do get invited to quite a few of these press/analyst events and this one really stood out in my mind due to the quality of the speakers and the location of the event itself. Sardinia is located in the middle of the Mediterranean and if you picture Italy as a boot kicking Sicily - a soccer ball, Sardinia would be located at the top of the kick.

Sardinia on the map

 

15 Ways to Keep Your Job

July 6, 2009

Despite the trillion plus dollars spent by two administrations, job losses in the U.S. and around the world are at record levels. Most companies are not prepared to make it through this environment.

Chris Barton of WCS: Telecom Channels Must Evolve

June 24, 2009

In a time when many CLECs have been wiped out, how has one competitive local exchange carrier survived and found a way to grow in one of the toughest business environments of our lifetimes? To find out more I interviewed Chris Barton, CEO & President - Wholesale Carrier Services (WCS) in order to learn what his company is doing. More importantly, Barton gives tremendous insight on where he thinks the economy is headed and how channel partners, VARs and agents need to adapt to survive in what is a turbulent market for resellers everywhere.  

The advent of the internet, SIP trunking, intense competition and the economic downturn has contributed to changing the channel partner market forever and if you are doing the same things you always did as a channel partner you may get wiped off the earth in the next few years.

TMC is Hiring Salespeople and a Designer

June 10, 2009

Dear blog readers, your assistance is appreciated. We are looking for talented sales people - entry level and sales management. We have many resumes already but I thought it made sense to reach out to my readers in case they know someone really good who is looking. The job involves working in Norwalk, CT.

TMC is an extremely driven, financially stable media company which has seen it's online and event business flourish in the last five years. Hundreds of companies in the communications and technology space rely on TMC to provide them with exposure to our laser-targeted community each month.

For more, drop me a line and I will forward your info to the right department. Thanks.

AppRiver Keeping 5 Million Email Boxes Spam Free

June 1, 2009

Benjamin Franklin is credited with saying the only two sure things in life are death and taxes and I would hazard a guess that if you manage corporate email you could modify this phrase slightly to read the only two sure things in life are spam and outages. Just as corporations hire armies of tax experts to help them prepare returns and armies of doctors are hired to keep us healthy, corporate email decision-makers should consider calling email experts to help them deal with email, one of the more important tools in a corporate technology arsenal.

At Interop a few weeks back I sat down with Michael Hamstra, Director of marketing for AppRiver and we got into a discussion about his company which has been providing SaaS solutions since 2002 - initially helping companies with their spam and virus protection. In 2007 the company launched a hosted Microsoft Exchange offering and now has just shy of 70,000 hosted exchange boxes, 35,000 customers and filters more than five million mailboxes.

Featured Events