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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Can Deflation Create US Jobs?

May 6, 2009

Over the past year it has become evident that deflation is a driving force of the US economy. Margins are being squeezed in virtually all businesses. Even areas of the market where you might think there is pricing pressure don't always have it. For example I queried a friend about how his low-income rental units were doing thinking that the subprime mess would definitely drive more business to him.

Sagem-Interstar Makes Fax More Survivable

April 30, 2009

Sagem-Interstar Inc. (Sagem Communications) of Montreal, Canada  has been selling advanced fax server solutions for IP networks globally since 2002. Their technology leverages IP telephony and Unified Communications (UC) systems to boost productivity, collaboration activities and overall ROI.

At VoiceCon I caught up with Sagem's John Nikolopoulos, Director of Marketing; Corey Wilson, Product Specialist; and Gisele Seto, Marketing Communications Manager.

Sagem-Interstar had just launched their XMediusFAX Release 6.0, said to be the industry's first T.38 FoIP solution to offer major enterprise and remote branch office fax survivability.

CRM and ERP Integration Analysis

April 29, 2009

There is no question this economy has forced virtually every household and business to economize but it has done more than that... It has made most companies think long and hard about how they can become more productive and efficient. Sometimes this is referred to bluntly as doing more with less.

Oftentimes corporations have less people than ever but have to do the same work if not more.

Nortel Almost Gone

April 29, 2009

It looks like Nortel could be gone as a standalone company in the next few weeks according to published reports. The news is sad but true. It looks like Avaya or Siemens could pick up the enterprise pieces. The optical division could go to Fujitsu, Huaweii, Alcatel-Lucent or potentially a private equity firm.

Unimax Continues to Evolve

April 29, 2009

While wandering around VoiceCon recently, I was struck by how many different kinds of communications platforms are available for organizations, and many companies attempting to tackle unified communications must eventually find themselves in a multivendor environment needing "unified management". How does one administer and do "Moves, Adds, Changes and Deletes" (MACDs) under such conditions?

Fortunately, I ran into Unimax at the show, a Minneapolis, Minnesota-based, privately-held company specializing in unified voice administration applications. Their flagship product, 2nd Nature, replaces the native interfaces of your multi-vendor PBX, voice mail and other business systems with a single, easy-to-use administration tool.

TMC Looking for Sales and Marketing Interns

April 29, 2009

If you look at TMC from the outside and find yourself asking how you can get a job as an intern at this global integrated media company which builds communities online, in print and in person while gaining marketshare regardless of economic climate, I have some great news to share. We are looking for a small army of interns who want to learn what it's like to take on major multibillion dollar media companies with infinite resources and consistently win.

We will teach you how to sell collaboratively - how to listen and to be loved by your customers (well most of them anyway).

We will teach you integrated marketing and online marketing - not theory but ever-evolving practice.

Brighter Spots of Telecom

April 29, 2009

Adtran has nearly two thousand products in its catalog and is in a good position to tell us where the business hot spots are.

I just had a conversation with Chris Thompson and Tammie Dodson at the company regarding the bright spots in their business and they tell me the optical side is doing well, partially because of the broadband stimulus activity which carriers are seeing. They expect this to continue as more details come out regarding this initiative.

Also they say their VoIP gateway business is strong as a result of companies exploring the cost cutting benefits of SIP trunking.

Welcome Back Patrick Barnard

April 24, 2009



I would like to welcome back Patrick Barnard to the TMC editorial team. Patrick has covered a number of different editorial areas at TMC over the years and recently left TMC to work on Multichannel Merchant. He is now back and his return is just a continuing reinforcement of how TMC is continually investing in its editorial talent -- just as we are constantly evolving our web technology, graphics, analytics, reporting and more.

Thanks to influential readers like you TMC has been blessed with hundreds of advertisers and exhibitors each year who partner with TMC to grow -- even in the face of challenging economic conditions.

We take sponsor and reader loyalty seriously -- looking to constantly improve to provide you with the best products we can.





Digium's Support Services Makes Open Source Communications Safer

April 20, 2009

Updated 7:56 PM EST, April 20, 2009

We are in what we may want to call an open-source friendly economy and in such a market companies are more likely than ever to be persuaded that free software is worth serious consideration. But what about support? Sure you can get it from your local reseller or consultant but what happens when he is on vacation in Alaska on that fishing trip where he doesn't take his phone? Even this economy may not be enough to convince that VAR with a solid customer base that he needs to communicate with you while wrangling that 25 pound Chinook salmon into the net.

If you are a self-respecting fisherman, would you give up this






To answer this?

Hi Availability Unified Communications from AVST

April 18, 2009

For over a decade TMC has covered AVST and their wonderful unified messaging solutions - which in the nineties were the talk of the industry. But as is sometimes the case, when the industry talks about the next big thing, it doesn't always take off overnight. While UM was slow to catch on in the nineties, the last few years have seen an explosion of interest in both UM and UC. While you may think this is a long time to wait, remember some are still waiting for the glorious age of OS/2 to finally arrive.

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