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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Call Center

Undersea Cable Cuts

February 5, 2008

Aretta's Hosted Asterisk Tastes Great

February 5, 2008

In the nineties when communications manufacturers gave the market few choices and there were many proprietary options, companies like Dialogic, NMS Aculab and others came on the scene and gave users choice by allowing them to purchase DSP resource boards which let computers become communications processors. For the first time you could build your own PBX, prepaid calling card system or anything else you could want.

Best of all, you could have it any way you wanted it… Not just the way the manufacturer of a product-line dictated.

At this time Marc Fribush was working at Dialogic and was selling DSP boards for a variety of the applications outlined above. More recently, Mark is the president of Aretta Communications and when he started his company he had a vision of leveraging open-source communications to change the market the way the DSP resource board changed communications in the nineties.

Fribush took hold of Asterisk and decided the market needed an embedded IP PBX that was dropped in on premise, eliminating the need for custom installation.

Just as they he was going to market with this idea, Digium decided to launch its own appliance. So the idea was then to push the Asterisk idea up into the cloud where it would benefit from diesel generated backup and a direct internet connection.

The next step was to use virtualization and to pack 50-70 instances of Asterisk on a single server.

This business model is awash in successful buzzwords.











Call Center Jobs in NY

February 4, 2008

Open Source, Schmopen Source

February 1, 2008

ITEXPO East 2008 Videos

February 1, 2008

Mitel Agrees on Talkument

February 1, 2008

SIP Trunking Interview

January 28, 2008

Sprint Sues VoIP Firms

January 25, 2008

Many in the IP communications industry blame Vonage for going public, knowing full well that the way they run their business, they can never be profitable. They basically spent a fortune on customer acquisition and not enough time finding ways to generate enough revenue to be a healthy company.

Now, some in the IP communications industry blame the New Jersey-based VoIP provider for not effectively fighting the various patent suits it was involved in.

Many of the patents the telcos used against the company were based on technologies that existed before the patents were filed for according to many in the industry.

Now, the next chapter in this book unfolds as the telcos seem to be coming after others after winning their patent suits against Vonage.

The first telco to do so is Sprint, who now chasing Nuvox Communications, BroadVOX Holdings, Big River Telephone and Paetec Communications.

According to Sprint, the company has invested a great deal in its VoIP products and it cannot stand by while others take advantage of their innovations.

Of course this is all BS as hundreds of companies were years ahead of Sprint in rolling out VoIP.

It just so happens that many of these small but innovative companies didn't make it through the bubble bursting and aren't around to help Vonage win these suits. And it seems Vonage wasn't able to find any past employees of these companies to help their case.

Although I am not an attorney, it seems like it is time for the industry as a whole to come together and take on telcos who somehow believe they invented VoIP and a host of related technologies.

Anyone ever heard of VocalTec?

In a torrent of irony, these telcos are the same companies who tried to destroy VoIP for years before they started embracing it.



















Dell/Fonality Phone System

January 25, 2008

ITEXPO: Article in Sun-Sentinel

January 25, 2008

The Sun Sentinel had a great article on Internet Telephony Conference & Expo today and their spin was local. They mentioned companies in the Florida area who participate in the show.

The article was written by Arlene Satchell and she did a wonderful job with it. Here is an excerpt:

South Florida businesses are tapping into the technology that allows people to make phone calls using high-speed Internet instead of regular phone lines.

Known as voice-over-Internet protocol, or VoIP, the technology is seen by some businesses as a cost-saving measure and a way to offer employees telecommuting flexibility.

Thirteen South Florida companies debuted their latest products and innovations this week at the Internet Telephony East Conference and Expo at the Miami Beach Convention Center, which is expected to attract 7,000 participants and ends today.







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