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Rich Tehrani
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ITEXPO -- See You in Hall B

January 23, 2008

ITEXPO West 2008 Day One - Andy

January 23, 2008

ITEXPO East 2008 Schedule

January 21, 2008

Here are some of the happenings this week at ITEXPO. My team is already down in Miami, making sure the new Mustang convertible is prepped and ready for the raffle Friday. I wish you luck in winning the car and either way you will end up with something of value -- a 3-day IP communications education available nowhere else.

See you soon!

---

Wednesday, January 23, 2008:
----------------------------
9:00 am - Breakout sessions*
9:00 am - TMC University Training: Using SIP to Build Enhanced Services* 9:00 am - TMC University Training: Microsoft OCS* 9:00 am - trixbox Open Communication Training Courses* 10:00 am - Reseller Solutions Day Workshop 10:00 am - Ingate's SIP Trunking Workshop
4:15 pm - KEYNOTES by Broadvox, 8x8, Inc. (Packet8), and Fonality 6:00 pm - EXHIBIT HALL OPEN 6:00 pm - Welcome Networking Reception in Exhibit Hall
  Sponsored by Aculab.

Thursday, January 24, 2008:
-----------------------------
8:00 am - Breakout sessions*
8:00 am - trixbox Open Communication Training Courses*
8:15 am - Voice Peering Fabric Workshop
8:30 am - Ingate SIP Trunking Seminars
9:45 am - KEYNOTES by Nortel, AudioCodes, and Mitel 11:30 am - EXHIBIT HALL OPEN (Hall closes at 5:00 pm) 4:00 pm - Networking reception in exhibit hall sponsored by Ontario Canada
4:45 pm - Bose SoundDock(R) and Apple iPod Giveaway -- see below (You must be present to win)

Friday, January 25, 2008:
-------------------------------
9:00 am - Breakout sessions*
9:00 am - trixbox Open Communication Training Courses* 11:00 am - EXHIBIT HALL OPEN (Hall closes at 2:30 pm) 2:30 pm - 2008 Mustang Convertible Giveaway -- see below (You must be present to win)

*Fees required to attend conference sessions & training courses.

I encourage you to visit the expo site now to review detailed descriptions of everything happening at the conference and to quickly and easily register.

I hope to see you down here in warm, sunny Miami for three great days of improving your business.




































Have a Safe Trip to ITEXPO

January 21, 2008

I hope everyone has a safe trip down to Internet Telephony Conference & Expo. The registration numbers are trending nicely above estimates and we expect a stellar event. As always, we have done our absolute best to assemble the most knowledgeable speakers and diverse exhibitors and this show will provide the best IP communications education ever.

As a side benefit I figured I should remind you that flights to Miami are still very cheap and the weather in the US is getting colder. Here is a map of the current temps...

ITEXPO Giveaways

January 18, 2008

Fax, T.38 and SIP

January 18, 2008

As you may remember from a prior post, AudioCodes was running a five-part webinar series which concluded yesterday with a webinar on SIP and T.38 fax.

On the webinar, Percy discussed reliability concerns with the G.711 standard, and more specifically, how SIP and T.38 can improve fax reliability, as well as how to eliminate expensive dedicated fax boards from communications system.

Another area of focus was sending legacy TDM fax over SIP trunks.

I came across an article from Erik Linask who summed up the webinar and I also found a post from Alan Percy who works for AudioCodes in which he discusses how successful the webinar was. Here is an excerpt:

After yesterday's webinar on fax, I'm overwhelmed. 

When we were developing the plans and presentation materials for yesterdays webinar titled "Fax - SIP+T.38 to the Rescue", our expectations were that a few "fax gurus" would join in and we would have a small very focused 20 - 30 person session on a rather deep dark secret of the industry.  Can you imagine my surprise when during the first few minutes of the session the participant count kept climbing and climbing to over 160 people! 









California Broadband Task Force Recommendations

January 17, 2008

California Governor Arnold Schwarzenegger commissioned the California Broadband Task Force (CBTF) to “remove barriers to broadband access, identify opportunities for increased broadband adoption, and enable the creation and deployment of new advanced communication technologies.” The governor also requested that the CBTF “pay particular attention to how broadband can be used to substantially benefit educational institutions, healthcare institutions, community-based organizations, and governmental institutions.”
Recently this task force issued a report on the state of broadband in California.

The CBTF adopted three key goals:

  • California must ensure ubiquitous and affordable broadband infrastructure, made available through a variety of technologies to all Californians.
  • California must drive the creation and use of applications that produce the greatest economic, educational, and social benefits for California’s economy and communities.
  • California must construct next-generation broadband infrastructure, positioning California as the global economic leader in a knowledge-based economy.

Through analysis of CBTF’s broadband mapping project and independent research, the Task Force determined that California is better positioned than most states on broadband availability and adoption, yet the state lags behind key foreign competitors. Specifically, the CBTF found:

  • 96% of California residences have access to broadband.
  • 1.4 million mostly rural Californians lack broadband access at any speed.
  • Barely more than half of Californians have adopted broadband at home.
  • Only half of Californians have access to broadband at speeds greater than 10 Mbps
  • (including both upstream and downstream speeds).
  • Broadband infrastructure is deployed unevenly throughout the state, from state-of–the-art to nonexistent.
Just as California has invested in other critical infrastructure such as roads, electricity, and water, the CBTF believes that the state must seize the opportunity to promote private-sector investment, leverage public/private partnerships, and lead the effort to increase broadband availability and adoption. But unlike roads, electricity, and water, California’s investment in broadband should not be limited to physical infrastructure, but instead should include policies to increase adoption of broadband technologies.







Outrageous Interactions

January 17, 2008

Normally I don't like to judge people but in this case -- I was asked by Interactive Intelligence if I would do just that --- judge people. You see, I will be a judge on a panel with Interactive Intelligence CEO Don Brown, Nancy Jamison, Principal Analyst of JAMISON Consulting, Art Rosenberg, Principal Analyst & Syndicated Columnist of The Unified-View, and Blair Pleasant, President & Principal Analyst of COMMfusion LLC.

So what am I judging you ask? The company has come up with the idea -- an award for the most outrageous interaction awarded to workers in the contact center industry.

Here are the details:

You have an Outrageous Interaction with a customer almost every shift.





Shoretel Class Action Suit

January 17, 2008

Kahn Gauthier Swick, LLC (KGS) has announced an initial filing of securities for a class action suit against Shoretel.

According to a press release:

If you purchased shares of ShoreTel in connection with the IPO or if you
purchased shares thereafter in the open market, you are urged to contact
Lewis Kahn, Managing Partner, KGS, toll free 1-866-467-1400, ext. 100, via
cell phone at 504-301-7900, or by email at lewis.kahn@kgscounsel.com to
learn about your legal rights and how this action may benefit you. For
further information on KGS, please visit www.kgscounsel.com.

ShoreTel, certain of its officers and directors, and the Company's
underwriters are charged with including, or allowing the inclusion of,
materially false and misleading statements in the Registration Statement
and Prospectus issued in connection with the IPO, in violation of the
Securities Act of 1933.

The Complaint alleges that following ShoreTel's July 3, 2007 IPO -- which
raised gross proceeds of at least $86.3075 million -- investors learned the
truth about the Company on January 7, 2008 -- including that the problems
which existed at the time of the IPO would result in extremely
disappointing results for the third quarter of fiscal 2008 (the period
ended December 31, 2007), including much lower than expected revenues and
higher than expected costs and expenses. At that time, defendants first
belatedly revealed that sales to new customers were substantially lower
than expected, and that sales to existing customers was not sufficient to
offset these declines.

























Open Source Momentum

January 17, 2008

By now, you may have heard that Sun has agreed to purchase open-source database company MySQL for one billion dollars. Many companies are betting on open source as the future and open source companies operating in niche markets such as databases and others seem to make good M&A targets. In fact we can expect another computer company to be making an open source niche purchase in the next few weeks. Stay tuned for details.

In the mean time, I recently had a chance to ask open source communications company Digium founder Mark Spencer about his company's one millionth Asterisk download.

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