Interactive Intelligence has a really interesting contest going on... Outrageous Interactions. The goal is to tell the most unusual but true call center story -- you know when a caller speaks with you and says something so amazing you can't wait to tell everyone you know. I knew someone once who worked as a directory assistance operator and boy did she have some good stories. I used to hear about a spike in "weird" calls around the time of a full moon.
We would love to hear your story. If yours is best you get to go to Hawaii on Interactive Intelligence (rules). Here is an article for details and the website for more.
Oh, and be sure to come to ITEXPO, September 16-18 to see who won the contest.
We would love to hear your story. If yours is best you get to go to Hawaii on Interactive Intelligence (rules). Here is an article for details and the website for more.
Oh, and be sure to come to ITEXPO, September 16-18 to see who won the contest.
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