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Everything We Know About Disruption is Wrong

June 18, 2014

People in the tech space generally accept the Innovator's Dilemma written by Clayton M. Christensen as fact - companies need to either disrupt or be disrupted. Jill Lepore writing for the New Yorker Magazine questions much of what is "accepted wisdom" or as Al Gore might call it, "settled science" in a well-researched and written piece debunking much of what techies have believed for decades.

Lepore's argument is that the book uses handpicked case studies which aren't necesarily cut and dry in terms of their outcomes. Moreover, the innovators aren't always more successful than the incumbents as you can see from this passage below:

In fact, Seagate Technology was not felled by disruption.

Will Vobi Make Enterprise Social a Reality?

May 20, 2014

One of the biggest disappointments in the world of tech predictions has to be the enterprise social space. For years, the common wisdom in the market was that this segment would be booming… Millennials were supposed to infiltrate the workforce and with them bring a golden age of collaboration, replacing email and many other pieces of software in their wake. Huge bets were made in the area. Microsoft bough “enterprise Twitter” service Yammer, Cisco spent a fortune to launch Quad.

Barry O'Sullivan joins Altocloud to Boost Marketing & Call Center Integration

March 12, 2014

“Marketing is eating sales,” said Barry O’Sullivan the new CEO of Altocloud, a company dedicated to producing solutions which can be used to create happier customers. Simply stated they have an analytics platform which integrates your contact center and marketing automation software in order to allow instant insight on what your customers are doing and more importantly, helping them receive increasingly personalized experiences with smarter interactions and faster resolution.

And having Barry on board carries a great deal of importance. He not only was a VP/GM at Nortel when the company was doing well, he also spent 11 years at Cisco, most recently as SVP & GM UC & VoIP.

Cisco says NFV to be a Revolution

November 5, 2013

Shocking words from an equipment provider?

Jared Headley who heads up Cisco’s service provider mobility marketing said to me recently, “We still believe the best way to simplify service delivery is to virtualize it, put it on COTS and really drive virtualized service chaining instead of physical plug-in router blade chaining for delivering services across the mobile network.” He continued to say this will drive costs down 40-45% in the first year while changing service delivery speed from months to weeks. He called this a revolution over the next couple of years.

He went on to say although this is generally considered “boring” stuff because it is back-end related but he emphasized this is what makes operators more agile.

SimpleSignal and gUnify Brings Lync-Like Power to Google Apps

October 12, 2013

I’ve had a few conversations recently with analysts and resellers about how Microsoft Lync is getting trials in many of the largest global corporations and this has traditional telecom equipment providers getting nervous. From these discussions you might surmise that the future of telecom is going to be dominated by Redmond. We know however there is also a major competing force in the market… Cloud-based services. Moreover, Microsoft’s dominance as an operating system seems to be coming to an end due to the onslaught of Android, iOS and Chromebooks.

Dialogic and Cisco Round Out Day's NFV News

June 18, 2013

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of the network elements ripe for NFV – they are routers, SBCs, media servers, softswitches, signaling nodes and DPI/WAN acceleration solutions – it is worth pointing out that on this last area the company’s Jim Machi says they are a “maybe”. You can read his thoughts for the details.



Cisco had some news in the space as well. The company’s Kelly Ahuja SVP, GM, Mobility Business Group spent about an hour discussing the impact of NFV on the company’s business.

Metaswitch Clearwater: Game Changing Open Source IMS Initiative

May 8, 2013

The march to a software telco world is progressing nicely

Communications service providers are at war with OTT providers and need to ensure they are able to battle on as level a playing field as possible. There are significant costs associated with running a major telco and hardware infrastructure certainly ranks high among them. Sure, OTT providers like Skype and WhatsApp have infrastructure costs as well but they often leverage standard servers and software to achieve their goals.

Aruba Networks Shows WiFi Can Boost Retail Traffic

March 5, 2013

Aruba Networks had a few interesting announcements recently at Mobile World Congress 2013 and the first one shows how WiFi can be used as a differentiator and driver of retail traffic. In a deployment with NTT Broadband Platform or NTTBP the companies proudly unveiled the fact they are deploying a joint WIFi solution named Wi-Fi Cloud Services and its being deployed at over 10,000 Seven-Eleven locations as well as other retail locations owned by the mutual parent company in Japan.

This is important because the service includes an offering to consumers which allows them to come to the stores and download and stream music and other content. In this way the WiFi network supports a marketing initiative which makes the stores in-effect more "sticky."

As the content is the "hook" so to speak, it is imperative the quality of the network is up to par.

How Steve Jobs Even Transformed Our Views on Management

February 9, 2013

Steve Jobs was such an amazing entrepreneur - even calling him the ultimate visionary doesn't seem to describe accurately how amazing he was at reinventing numerous business categories. Like so many creative visionaries, early in his career he lacked the political and people skills which many people believed were necessary to run a company effectively.

When he was "pushed out" of Apple it was seen as a normal incident - CEOs were pushed out of companies all the time as past Apple CEO John Sculley has said. In fact Scully spoke just over a week ago at StartUp Camp7 collocated with ITEXPO Miami 2013 and gave the inside scoop on many important events which transpired between him and Jobs over the years.

Belkin Buys Linksys from Cisco

January 24, 2013

In a continuation of Cisco exiting the consumer market, the networking giant has announced it has sold this division to competitor Belkin for an undisclosed amount. Belkin will continue to honor all valid warranties and will now own about 30% of the U.S. retail home and small business networking market.

Cisco has had many failures in the consumer market for an obvious reason.

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