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Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cisco

Our WiFi Future

May 2, 2010

For years, the tech industry tried to kill Ethernet with newer and more innovative technologies but Ethernet kept evolving to meet and exceed the challenge. In fact now the replacement of T1s and T3s with Ethernet is common. Although not exactly analogous, I always think of WiFi as similar to Ethernet in that it continues to evolve to take on technologies such as WiMAX, LTE and other next generation networks.

Certainly anyone who has used a municipal WIFi solution which works well knows you can somewhat replace cellular providers in this manner.

Cisco Sports Technology Wows Crowds

April 22, 2010

 



Cisco is betting a huge amount on video via its telepresence investments as well as initiatives of Linksys and the recent Tandberg acquisition. But it doesn't end there. They are leveraging sports and specifically sports technology to drive more bits through its routers and eyeballs to its logos.

TMCnet Videos now More iPhone/iPod/iPad Friendly

April 21, 2010

 


We have spent a considerable amount of time rearchitecting the TMC video site to be more friendly with Apple products which don't support Flash. Our solution has a few parts and for those of you who like video, here are some options. On an iPhone/iPod you can just go to i.tmcnet.com where you will be presented with a video option showing some of our more recently recorded videos as well as recent stories. We have an iPad 3G on order and will test this site out on the device when Apple releases it.

Interop News and Information Technology Site on TMCnet

April 20, 2010



As I head to the Cloud Expo show today I thought it made sense to make sure my readers are aware of two important TMC sites which you may want to bookmark to stay current with important news of the day. The first is our InfoTech Spotlight site which will keep you up to date on the world of information technology. An easy way to remember the url is just to use the initials IT instead of WWW in the TMCnet domain name or it.tmcnet.com.

 


Another important one is our Interop news site which has a domain name which is not as easy to memorize so you can just search for it or bookmark the link. I hope you find them both useful.



Volcanoes, Google Censorship, Facebook and More

April 19, 2010

While the world has been awash in news regarding volcanoes and the beginning of endless probes of Goldman Sachs I decided to spend some time putting together other news you should be aware of. After all, if you are watching virtually any news channel on television or browsing news sites on the web, these are the top stories. I don't mean to add lava to the fire but before we get started I should point your attention to Jamie Siminoff's blog where this incredible picture of lightning meets the erupting Iceland volcano Eyjafjallajökull. By the way - did you know some of this ash is heading the US?

VanillaSoft: Social Media Important in Sales but Watch Time Waste

April 13, 2010

I recently sat down with Ken Murray - President & CEO VanillaSoft to discuss his views on social networking, prospecting and making more sales. His company sells a solution which helps companies manage leads more effectively by providing an autodialer, next best call logic and a real-time dashboard The company's CRM system provides inline document management, call scripting and a preview and progressive dialer. The latter provides greater productivity increases but decreases how much the agent knows about the client before making the call.

Ken Murray - President & CEO VanillaSoft discusses how sales and marketing has evolved from outside sales to inside sales and more recently social media-based selling/lead generation

 

Other features include call recording but what was more interesting to me were comments Murray made about social media.

Tango Networks Deploys Carrier FMC

April 12, 2010

If you want to know how carriers choose equipment providers to partner with look no further than the mating habits of the Sumatran Rhinoceros. Before you ask me if I am willing to share some of my medication with you, please hear me out. You see the male rhino has to fight off other rhinos and then chase the female for potentially long distances until mating is allowed.

And this is exactly the sort of thing that happens when carriers decide to partner with an equipment provider.

Epygi Adds PBX Features, Moves Upmarket

April 12, 2010

One certainty in the world is that feature wars often get fought in the battle to win the most customers. If you don't beleive me, think of how few features your car had 15 years ago compared to today. In speaking with Warren Sonnen - Director, Product Management at Epygi, he tells me some other vendors are using features instead of quality to win over customers. His company's mission (and he has chosen to accept it) is to provide quality and features in one package.

Varaha Extends FMC to NEC UNIVERGE

April 11, 2010

As mobility becomes a larger part of boosting productivity and satisfying the desires of companies to keep workers connected, NEC has partnered with FMC company Varaha to add value to its solutions. NEC has always been a solid tech company but they have decreasing mindshare in the enterprise/SMB market according to VARs and corporate buyers I encounter. They certainly aren't alone in this regard but to counter a lack of mindshare they have done a very good job of making aggressive acquisitions and relationships over the years. Sphere and Active Voice /AVST come immediately to mind.

Communications and Tech Trends From Dallas

April 9, 2010

I am back from Dallas, TX where I met with dozens of communications and tech companies and I gained a great deal of insight on industry hotspots as well as where the speed bumps are.

Open Source

Based on the resellers I spoke with, the move to open source continues with more of the agent community and interconnects 2.0 learning about and selling these solutions.

IP Security Cameras

I spoke with Robert Messer of distributor ABP and he shared with me the wonder of IP security cameras which work with digital signage to show alerts on screens throughout an office. He mentioned that people think twice about getting their hands caught in the cookie jar when they realize it could be broadcast throughout a company.

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