Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Logoff T-Mobile WiFi

July 23, 2009

I was Skyping over T-Mobile WiFi here in my hotel in Santa Clara, California when all of a sudden the connection to the internet died. I still had a connection to the WiFi access point it is just that there was no Internet connection. As I called tech support to see what the problem was I tried logging in via my iPhone to see if the problem was the laptop or the carrier.

The iPhone did logon which meant the problem was likely my computer - assuming T-Mobile didn't temporarily cut off my connection because the video was taking more bandwidth than they liked.

Polycom Uses Video to Boost Corporate Productivity

July 18, 2009

As companies continue to rein in costs the reality they face is they still need to operate - make widgets, fix widgets or distribute them with less resources. You see regardless of business type, productivity is important and even if there are less employees and smaller travel budgets, the show must go on.

Enter technology - the major casualty of the dotcom bust - the initial cause of the last recession.

But this recession while so many market segments are truly hurting, tech has emerged as a resilient sector.

TMC is Hiring

July 17, 2009

While the media business in general has been like so many other industries such as financial and real estate - meaning lots of doom and gloom, I am happy to report TMC is hiring to fill new positions and looking for new people as well. We just hired three new professionals in our sales group and expect to add more people this year.

You may recall I mentioned we were looking last month.

While print publications have seen advertising decline and we should know as we publish four magazines - we have positioned ourselves for the day when marketing moved to the web since the nineties.

IPhones Become Enhanced Services Platforms

July 17, 2009

One of the first truly useful wireless devices was the Palm 7 as it had a screen big enough to be useful and a stylus which allowed typing so a user could interact with web pages. As I recall, there was no real web browser but instead customer-designed Palm 7 applications which allowed users to access information which was optimized for the pocket-sized viewing experience. In a lot of ways the Palm 7 was the precursor to the iPhone and the App Store.

The popularity of this Apple-based device is a major driver of AT&T revenues but in a dramatic twist, Comcast has gotten into the iPhone game by releasing an application which integrates tightly with the company's e-mail, voicemail and broadband services in a way which adds value to the user experience.

I spent some time studying user reaction to this new application in the App Store comments section and some are truly blown away by the service.

Telecom Italia Mobile Goes Solar

July 14, 2009

While communications and technology solutions have the ability to drastically reduce costs associated with travel by simulating trips via conferencing - telepresence, etc... The reality is technology is also responsible for more and more energy use. Think about all the computers and consumer electronics devices in use today and you realize why you always seem to have too few outlets in your home and office.

A great trend I am seeing is the use of alternative power solutions to minimize energy use while still allowing communications and technology progress.

How to Sell Communications Products This Fall

July 10, 2009

I know we are in a recession and everything is supposed to be gloom and doom, etc. but please indulge me as I remind many of you just how important it is in these tough times to get new customers.

It is for this reason I feel compelled to remind you ITEXPO has become the world's communications conference - the place you need to go to find new products and services. As a result, vendors/exhibitors were thrilled with ITEXPO in Miami this past January.


Witness the 4G Wireless Evolution

July 8, 2009

One of the most exciting parts of my job is to explore new technologies with my readers and attendees at live events. By now you probably know TMC produces the 4GWE conference in partnership with Crossfire Media -- a company where Carl Ford is an integral part of building a number of communications communities. If you aren't aware of Carl, he is a thought-leader in the telecom space having spent years developing leading edge content as part of the VON events of years past.

The first 4GWE event we produced drew hundreds of attendees from around the globe and was extremely successful. We have collaborated and improved th conference quite a bit and in addition we have added a number of great new media partners and sponsors.

DOJ Telco Antitrust News

July 7, 2009

You may have heard the DOJ is looking into whether AT&T and Verizon have abused their market power. At this point I will hold off from commenting too forcefully but I will mention the countless horror stories I have heard from competitive carriers over the years regarding underhanded practices by the incumbents which "accidentally" disconnected their customers, etc. In a way you have to applaud the telcos for finding ways to reemerge as dominant players by consolidating beyond belief. It has been incredible to watch.

Doug Mohney Writing for TMCnet

July 7, 2009

Funny, I have been meaning to mention Doug Mohney is writing for TMCnet for a while now. I decided indeed today was the day I would do so and I then came across a post from Doug mentioning his writing on TMCnet with links to many of his articles and a hello message to me.

For those of you who were fan's of Doug you can find much of his content here and some of his most recent articles are below:

Hi back Doug 

Internet Telephony Expo Becomes ITEXPO

July 6, 2009

For ten years Internet Telephony Conference & Expo has been the one trade show which focused first on bringing buyers and sellers in the communications market together -- a surprisingly novel idea in the communications conference market. And what a wild ride it has been as after the show was launched in 1999, the CLEC boom came into full swing and hordes of CLEC and ILEC decision-makers came to the show to buy all sorts of gear.

Then the telecom bubble burst and the carrier market slowed dramatically but the enterprise, SMB and government decision-makers came to the show in force. A few years later Vonage came onto the scene forcing incumbent telcos including rural, wireless and cable companies to look seriously at next generation communications.

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