Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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eTelemetry Helps Manage Virtualization, VoIP User Location for E911

May 30, 2009

As the networking landscape gets more complex through the addition of remote computing, WiFi, cloud computing and virtualization, it is becoming more of a challenge to determine who is using what services and how much aggregate bandwidth they are consuming. Moreover as the need for ever-more bandwidth shows no sign of slowing, companies need to ensure they have an adequate way of charging departments for their bandwidth usage.

One company looking to fill the void is eTelemetry whose self-described goal is to extract real-time business information from network activity. I recently sat down with Ermis Sfakiyanudis CEO & President and Jennifer Silate - Marketing Manager of the company to learn about their products.

Attention Developers: You Could Win!

May 29, 2009

There is nothing that builds a resume more like an award and if you are a developer, you definitely want to keep an eye on the new Dialogic Innovator Award contest which will not only give you some great bragging rights, you could win some prizes as well.


Dialogic was nice enough to ask me to be one of the judges in fact and I am looking forward to being part of this program. Winners get a free one-year service and support contract, a $5,000 credit towards future Dialogic products, t-shirts, press releases and an Innovator logo which I imagine can be invaluable in boosting a company's marketing efforts.


Sure it isn't a $75,000 motorcycle - which makes a great gift for your favorite blogger by the way, but hey, times are tough.

Green Data Center Technology

May 26, 2009

On a recent flight back from Europe I marveled at the ice littering the North Atlantic. A flight attendant told me it was sad as what appeared to be ice cubes from a mile or more in the air used to be icebergs. I am concerned about the environment but I am not sure I agree with the carbon cap and trade system being proposed in the US as it could adversely impact the economy.

But last I checked, regulation gets passed without my express permission and in a world where CO2 is becoming a pollutant, you need to be more aware of energy use and carbon emissions than ever before.

NetIQ Automates Information Technology Processes

May 25, 2009

As the world of information technology and IP communications converge, NetIQ is a company in the center of both markets, providing solutions which enable their customers to better manage both disciplines. The company's core business is IT process automation and recently at Interop I had a chance to speak with the company's Director of Product Marketing and Chief Technology Strategist, Todd Tucker. In the IT process automation market the company provides NetIQ Aegis which helps a data center deal with routine maintenance issues like reboots which often need to be done in a specific order. Moreover the solution automates many processes which are typically tedious and error prone, allowing tech teams to focus on more important tasks and companies to enjoy the benefits of less mistakes which are often costly.

Interop 2009 Trends, Virtualization, Cloud Computing, Ethernet and Wireless

May 25, 2009

I had a good time at Interop this last week catching up with the industry and seeing where the strengths in technology are. Some bright spots were virtualization, cloud computing, Ethernet and wireless. Some of the old guard companies I have tracked for years were impressive in the products they rolled out and others who were once networking giants had large, empty booths devoid of anything interesting.

Green/energy efficient computing was another hot button but there seemed to be less excitement about these areas than at last year's event.

TMC Wishes Greg Galitzine a Fond Farewell

May 7, 2009

For nearly 13 years, Greg Galitzine has been a tremendously valuable part of the TMC team. His career started as an editor for CTI Magazine in 1996. Where he reported on the collision of the computer and communications spaces including what we called IP telephony back in the day. In 1997 we convened a meeting with Greg to explore whether it made sense to launch a publication in the IP telephony space.

Sagem-Interstar Makes Fax More Survivable

April 30, 2009

Sagem-Interstar Inc. (Sagem Communications) of Montreal, Canada  has been selling advanced fax server solutions for IP networks globally since 2002. Their technology leverages IP telephony and Unified Communications (UC) systems to boost productivity, collaboration activities and overall ROI.

At VoiceCon I caught up with Sagem's John Nikolopoulos, Director of Marketing; Corey Wilson, Product Specialist; and Gisele Seto, Marketing Communications Manager.

Sagem-Interstar had just launched their XMediusFAX Release 6.0, said to be the industry's first T.38 FoIP solution to offer major enterprise and remote branch office fax survivability.

Nortel Almost Gone

April 29, 2009

It looks like Nortel could be gone as a standalone company in the next few weeks according to published reports. The news is sad but true. It looks like Avaya or Siemens could pick up the enterprise pieces. The optical division could go to Fujitsu, Huaweii, Alcatel-Lucent or potentially a private equity firm.

Unimax Continues to Evolve

April 29, 2009

While wandering around VoiceCon recently, I was struck by how many different kinds of communications platforms are available for organizations, and many companies attempting to tackle unified communications must eventually find themselves in a multivendor environment needing "unified management". How does one administer and do "Moves, Adds, Changes and Deletes" (MACDs) under such conditions?

Fortunately, I ran into Unimax at the show, a Minneapolis, Minnesota-based, privately-held company specializing in unified voice administration applications. Their flagship product, 2nd Nature, replaces the native interfaces of your multi-vendor PBX, voice mail and other business systems with a single, easy-to-use administration tool.

TMC Looking for Sales and Marketing Interns

April 29, 2009

If you look at TMC from the outside and find yourself asking how you can get a job as an intern at this global integrated media company which builds communities online, in print and in person while gaining marketshare regardless of economic climate, I have some great news to share. We are looking for a small army of interns who want to learn what it's like to take on major multibillion dollar media companies with infinite resources and consistently win.

We will teach you how to sell collaboratively - how to listen and to be loved by your customers (well most of them anyway).

We will teach you integrated marketing and online marketing - not theory but ever-evolving practice.

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