Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cisco

Apple Market Cap, Cisco Earnings Beat and Amazon Sidesteps Apple

August 11, 2011

I am up in Mass visiting some companies in the area and doing a presentation on the state of communications and tech markets - so while I am offline feel free to visit other parts of the TMC network to check out the latest news and analysis.

But before I sign off - some of the most interesting stories recently have to be Apple becoming the most valuable public company in the world, Cisco beating lowered expectations and Amazon leveraging HTML5 to allow Kindle reader access via web browsers.

Let's start with Cisco first - the company has put out so much bad news lately, the fact that this bellwether had a beat actually helped the entire stock market regain confidence.

If you missed it this morning, it seems hedge funds and others who are short the markets are pushing rumors of European banks having tremendous problems. This is exactly what happened with the Lehman Brothers collapse in 2008. Markets have the ability to drive companies into insolvency by stoking the flames of fear, uncertainty and doubt. The good news for those who are looking for stable financial markets is that as of this writing, the networking giant is up over 16% to $16.02.

The other two news items are huge as well - Apple, a company in the hardware space - an area we all consider a commodity has used a combination of leading-edge supply-chain management, a massive cash horde and brilliant design and usability to become more valuable than any other company in the world.

And with their locked-in ecosystem, the amount of revenue it will continue to generate via its music and app stores will continue to grow for years.









Did Social Just Make UC Irrelevant?

July 8, 2011

If you are working with a phone system maker who isn’t innovating rapidly, beware - their days could be numbered.

I hate to be sensational but you have to wonder, with real-time video & voice communications embedded into social networks where a billion or spend a good part of their day, is standalone unified communications now much less important? And with Google+ tying together all of Google’s activities from voice to video to Gmail and chat, will people prefer to make calls from their Google toolbar or something a PBX company provides?

Obviously Avaya with its Flare interface and Cisco’s Quad are examples of being ahead of where the consumer market eventually evolved to.

PSTN Death is Near

July 7, 2011

I vividly remember driving my car in 1999 – two years after the company where I am CEO, TMC decided to launch Internet Telephony Magazine and thinking VoIP was going to change the way communications works and eventually kill the PSTN. It seemed to me that within five years most of the world would make the transition as the cost disparity at the time was quite large between the PSTN and VoIP connections. Moreover, there were a myriad of free calling services using VoIP such as Dialpad which were ad supported, putting even more pressure on traditional telecom networks.

Within a few years the dotcom and telecom bubbles burst (we collectively said goodbye (details) to Dialpad and its competitors) and the cost for using the PSTN dropped substantially in order to better compete with IP communications alternatives.

Avaya's Support Strategy Emulates Successful Cancer Diagnostic Systems

June 23, 2011

It is an unusual occurrence for me to receive a call from any company to discuss their support. Generally the media gets all warm and fuzzy about tangible things like new product launches – scoops and items you can put in the category of breaking news. Ironically though if you ask most companies what differentiates them from the pack, service and support is typically the most common answer. Yet, I can’t remember other companies asking me to meet their new head of global services.

Quad: The Death of E-mail and Cisco's Social Enterprise Ambitions

June 20, 2011

Quad moves to the cloud, has native Cius tablet support and offers better interoperability

Last week I took a train into the city from TMC’s Connecticut HQ to spend time with the Cisco Quad collaboration team – using Cisco telepresence technology and it was a fascinating look into the company’s foray into a post-email, collaborative enterprise world. First things first, I wrote about Quad and spoke with Murali Sitaram VP/GM of Cisco's Enterprise Platforms unit last September and since then Quad has not been talked about much in the media and has limited buzz in the market. Moreover, Cisco is repositioning itself – lightening up on consumer products meaning much of the company’s messaging has been in other areas of the market including launching consumer telepresence product UMI – something which should never should have gotten the green light.

Heading into NY for Cisco Quad Briefing

June 15, 2011

Ericsson Telcordia Acquisition Analysis

June 14, 2011

Top 20 VoIP Innovators

June 13, 2011

Mitel to Come Out Swinging, Will They Connect?

June 1, 2011

This past January I wrote a piece which compared Mitel to ShoreTel titled Is ShoreTel filling the Nortel Void and since the post Mitel has been in a state of flux with a new CEO Rich McBee recently joining. When the opportunity presented itself to come to the Mitel Business Partner Conference titled Mitel Freedom – in Florida, I jumped at it in order to get more perspective on Mitel’s strategic direction and future.

The conference officially kicks off tomorrow morning but I wanted to give my readers as much information as possible before things got going. Tonight I had a sashimi (no, the other one – without the rice) dinner with Ron Wellard, GM and EVP of Mitel Communications Solutions, Jim Davies the CTO and Jay Nichols the VP of Sterling Communications – the PR firm handling Mitel.

Rich Tehrani and TMC at Interop 2011

May 9, 2011

I am here in Las Vegas getting ready for Interop 2011. I apologize for not being connected more - but I've been doing wall-to-wall video interviews all of last week as well as speaking at the Broadvox Partner Summit. Not to mention watching the gorgeous US scenery as I travel from NY to Dallas and back and then to Vegas.

To check out the videos from last week you can click on the first one and they will loop through. BTW, one of these videos is being held back because the news is embargoed.

Later today I will be at a reception with Cisco execs and at the moment my editorial team is at another Cisco event which involves a Q&A session with their CIO.

Then its on to at least 80 interviews - I am looking forward to gauging the mood of the exhibitors and speakers at the show.

Finally, this Wednesday, May 11th at 8:00 AM, TMC will host a breakfast  focusing on online community building and social networking... I will be speaking on tips and best practices and more.







Featured Events