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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Is It Just in Time Communications or UC?

July 31, 2008

Years back I coined a term Just in Time Communications (JITC) to encompass the idea of removing latency from human communications. Art Rosenberg is credited with coining the term Unified Communications and he often writes on the matter. JITC did not stick as a term but UC did.

The funny thing is Art's most recent article talks about removing the latency from UC and reminds me exactly why I liked the term JITC to begin with -- it is this human latency that needs to be removed from the equation.

I am not reopening the discussion of which term makes the most sense. I want the undustry to move forward and grow and term wars are really stupid.



My Tips to Resellers and VARs

July 29, 2008

97 Degrees in Dallas And it is Cool

Well it is relatively cool anyway. Compared to the rest of thee week, 97 feels downright arctic. I think the humidity levels are lower as well. I had a great talk today at IP Sizzles 2008 and I am as enthused as ever about our space.

One part of my discussion centered around how my talks used to focus on making money selling VoIP then making money selling IP communications and now it is just communications. It could have even been technology as I focused on things like UPS systems, SANs, RAID systems, disaster recovery, etc.

The reseller of today has to seize opportunities and be smart enough to listen to customer needs and sell them solutions.





Ribbit Sold to BT

July 29, 2008

Seems like the rumors were true. Ribbit was sold to BT for $105 million according to ZDnet. Here are some thoughts on the matter from Andy Abramson as well.

Why would BT buy a company focused on communications development? The primary reason is that they see communications changing rapidly and they want to be on the leading, not trailing edge of this trend.

Road Warrior Bible

July 27, 2008

Fuel Cells Power Base Stations

July 27, 2008

We live in a world obsessed with treating the environment better. While this statement does not apply to the entire world, the green technology movement in Europe and the US seems to be growing faster than ever. Still, when ensuring your carrier network has redundant power, you have options which are not really environmentally friendly. Diesel generators and batteries are but a few examples.

Optical Drivers and Trends

July 25, 2008

The optical space is alive and well and surprisingly robust. In 2001-2 it was common to talk about the death of the fiber market and often I heard people tell me that there would be no need for more optical networks and even equipment.

Of course, back then there was no YouTube and p2p networks were in their infancy.

So what are the trends in DWDM, SONET, ROADMs and other aspects of the optical market? What is driving demand? Finally, what will be the role of Carrier Ethernet in driving optical products and services?

In order to learn more about this space I recently had a podcast interview with Ronen Mikdashi the Senior Product Marketing Manager of ECI Telcecom.





Panama and IP Communications

July 23, 2008

Robert Messer recently took what I hear was a spectacular trip to Panama. You remember Robert -- he has been on many panels with me at ITEXPO focused on how to make money selling IP communications products and services. His company, ABP is a well-respected distributor in the communications market and he tirelessly educates the channel on how to be more successful.

In fact, next week he has a show called IP Sizzles (formerly VoIP Sizzles) which focuses on reseller education. I have the distinct pleasure of being part of this event and I will be keynoting in fact.

Unified Communications Almost Free

July 23, 2008

When Avaya started pushing $99/user unified communications solutions, I knew that there would be a price war in the UC space. In my opinion price wars are bad. Nobody wins in a price war because in order to deliver low prices, margins are cut to the bone and inevitably service suffers.

The implication here is not that any single vendor is providing inferior service at the moment  mind you but price wars generally don't end well for anyone.

Having said that, we have the opposite end of the spectrum in open source where the price is actually zero. Companies like Digium and Fonality have found ways to add value to free and in doing so have generated solid revenue.



ITEXPO: Exhibits 90% Sold Out

July 21, 2008



There has been more interest in ITEXPO Fall 2008, Los Angeles, CA September 16-18 than any other Internet Telephony Conference & Expo I can remember in recent years. It seems people are beginning to realize this show is the only major IP communications event left -- it is growing quickly and it draws attendees from around the world.

If you are looking to reach service providers, enterprise customers, SMBs, resellers or the communications industry at large -- you should consider being at this show.

A participating companies list I picked up from an upcoming TMC press release is as follows but really, every important company in telecom will be represented in multiple ways. (please do not get offended if your company is not here. If I added all participating companies -- my readers would get fired because they would spend their work day trying to get through it all -- instead of getting their jobs done).





Buy a VAR/Interconnect in Los Angeles

July 21, 2008

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