Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Quad: The Death of E-mail and Cisco's Social Enterprise Ambitions

June 20, 2011

Quad moves to the cloud, has native Cius tablet support and offers better interoperability

Last week I took a train into the city from TMC’s Connecticut HQ to spend time with the Cisco Quad collaboration team – using Cisco telepresence technology and it was a fascinating look into the company’s foray into a post-email, collaborative enterprise world. First things first, I wrote about Quad and spoke with Murali Sitaram VP/GM of Cisco's Enterprise Platforms unit last September and since then Quad has not been talked about much in the media and has limited buzz in the market. Moreover, Cisco is repositioning itself – lightening up on consumer products meaning much of the company’s messaging has been in other areas of the market including launching consumer telepresence product UMI – something which should never should have gotten the green light.

Heading into NY for Cisco Quad Briefing

June 15, 2011

Ericsson Telcordia Acquisition Analysis

June 14, 2011

Top 20 VoIP Innovators

June 13, 2011

Mitel to Come Out Swinging, Will They Connect?

June 1, 2011

This past January I wrote a piece which compared Mitel to ShoreTel titled Is ShoreTel filling the Nortel Void and since the post Mitel has been in a state of flux with a new CEO Rich McBee recently joining. When the opportunity presented itself to come to the Mitel Business Partner Conference titled Mitel Freedom – in Florida, I jumped at it in order to get more perspective on Mitel’s strategic direction and future.

The conference officially kicks off tomorrow morning but I wanted to give my readers as much information as possible before things got going. Tonight I had a sashimi (no, the other one – without the rice) dinner with Ron Wellard, GM and EVP of Mitel Communications Solutions, Jim Davies the CTO and Jay Nichols the VP of Sterling Communications – the PR firm handling Mitel.

Rich Tehrani and TMC at Interop 2011

May 9, 2011

I am here in Las Vegas getting ready for Interop 2011. I apologize for not being connected more - but I've been doing wall-to-wall video interviews all of last week as well as speaking at the Broadvox Partner Summit. Not to mention watching the gorgeous US scenery as I travel from NY to Dallas and back and then to Vegas.

To check out the videos from last week you can click on the first one and they will loop through. BTW, one of these videos is being held back because the news is embargoed.

Later today I will be at a reception with Cisco execs and at the moment my editorial team is at another Cisco event which involves a Q&A session with their CIO.

Then its on to at least 80 interviews - I am looking forward to gauging the mood of the exhibitors and speakers at the show.

Finally, this Wednesday, May 11th at 8:00 AM, TMC will host a breakfast  focusing on online community building and social networking... I will be speaking on tips and best practices and more.

Duh - Tech, Winning!

April 27, 2011

The Silicon Valley real estate market is going through a boom and you can thank the cloud, Google, Facebook and a slew of start ups for the latest wave of hiring and growth. This lends credence to my points last week that politicians should not be bashing technology like the iPad for killing jobs but instead they should be bowing down to tech leaders who allow them to live the awesome lifestyles they have. Its better than bowing down to foreign leaders - that's for sure.

I have been consistent in my concerns about how America is becoming a divided nation of people who finish high school and college and are skilled enough to hold a job in the information age and those who made it through life swinging a hammer or doing some other job which is more easily outsourcable. These jobs which rely on physical strength or are entry level factory jobs will continue to be at huge risk of elimination.

In the information age, where a replacement worker is a mouse-click away - we need America to be the best educated country in the world if we expect the entire nation to have a shot at living at a standard of living we are used to.

Oh, and just how good is the real estate market in northern California?

Important HD Voice Research Report Available

April 7, 2011

You probably know I have been a huge proponent of HD voice as to me it’s an inevitable outcome of transitioning away from the PSTN to IP-based networks which allow us to upgrade CODECs without having to downshift our conversations to technology which was invented many decades ago. When I was a kid, television was an 11 inch black-and-white screen which seemed to always have Walter Cronkite on it and changing the channels was a manual and rotary process.

Yet, the incredible tech advancements we have seen in the television space haven’t yet fully materialized in the world of telephony. Sure, I can have high-quality conversations if a call stays on IP networks and there is no need for transcoding or jumping onto the public switched telephone network.

Leading SIP Client Bria Gets Upgrade to 3.2

April 6, 2011

Cablevision iPad App Review

April 3, 2011

The battle to take control of TV 2.0 continues with a new application (iPad link) from Cablevision allowing customers with iPads to view about 300 channels and 2,000 videos on demand from anywhere in the house. I say in the house because you really aren’t supposed to watch outside of your home according to the company's terms of service and you must have a password-protected router, a secure WiFi network and you must not stream Cablevision content via Apple Airplay to other devices. Customers must further agree to use the app for personal, not commercial use and they can register three iPads and use two simultaneously. Support for other devices is said to be coming soon.

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