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Rich Tehrani
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WYDE Voice Debuts Better Conferencing Solution

March 12, 2008



A new product was just announced today and I cannot be more excited as it shows innovation is very alive and well in communications.

WYDE Voice is a new start-up venture backed by Free Conferencing Corp. founder and CEO David Erickson... The company just launched the industry’s first real-time voice conferencing appliances that support 16-bit, 16 kHz voice quality.

The solution offers service providers and enterprises the capability to deliver a broad range of affordable, high-quality audio conferencing solutions.





Adding Value to Wireless VARs

March 12, 2008

In the communications space there has been accelerating progress these past decades. In the eighties we had IVR, voicemail and unified messaging. In the nineties, we had CTI (TAPI,TSAPI, etc), international callback, the PC-PBX and later the IP-PBX.

This decade we have open source, unified communications, communications as a service, communications enabled business processes and mobility as well as a host of other hot topics.

It seems the more I speak with resellers at conferences, the more I am amazed at how much growth there is still left in this space.

The innovation is not just on the business side of the house. In fact, some could easily argue that consumer telephony has leapfrogged its counterpart in business.

Yes, the world seems to have gone smart-phone crazy and now the initiative in company after company is finding ways to integrate these powerful handheld computing devices into a company's core communications infrastructure.







Outsourcers Abusing Work Visas?

March 10, 2008

The clash between U.S.-based companies and outsourcers continues as outsourcing companies such as Infosys Technologies, Wipro, Cognizant Technology Solutions and UST Global who are either based in or have the majority of their workers in India are bringing thousands of H-1B workers in the U.S. to train them and then relocate them back to other countries.

Many claim these companies are abusing the system as these visas should be used primarily to get the best and brightest workers to come and work in the United States.

It will be interesting to see how this plays out but as I have mentioned in the past, the H-1B program should be expanded to hundreds of thousands more workers in order to help U.S. businesses looking for tech talent the fuel they need to grow.

[BusinessWeek]





Ken Camp is Available

March 8, 2008

Regular readers of my blog and attendees of TMC expos no doubt know Ken Camp. Ken is very knowledgeable in the field of information technology with special expertise in communications and security. He has written books, articles, spoken at shows and is a recognized thought leader in the blogoshere and beyond.

Ken does all this and is also the State Enterprise Architect for the State of Washington -- with a special focus on security.

Ken has impressed me for a number of reasons and perhaps one of the most amazing things he does is travel to industry events on his own dime. He does this because he seems to truly love the industry, being involved with it and sharing his thoughts with others via his books, internet writings and speaking assignmets.

Having said that, Ken is looking to change roles and I can think of few people who are capable as he is.





Peter Radizeski Joins TMCnet

March 7, 2008

TMCnet's latest blogger is Peter Radizeski. Peter is knowledgeable and not afraid to say what he thinks. He is direct and has a long history in telecom. He will will write things that ruffle feathers.

Communications News March 7, 2008

March 7, 2008

My editorial team has selected the following stories as some of the most important ones of the week. Hopefully some or all of these news items will be useful to my readers.

Some of my favorite ones are how green Sony-Ericsson is, new patents for i2 Telecom and 8x8/Packet8, RingCentral's $12 million funding and Broadvox and The Amanda Company partnering.





Hunter Newby Leaves Telx

March 7, 2008

For those of you who know Hunter Newby, you are aware is one of the more knowledgeable people in our industry. Hunter is especially well-versed in areas like net neutrality, fiber deployment and not surprisingly carrier hotels.

I know many of the customers of Telx and they tell me frequently that Hunter is the main reason they enjoyed (and even started) working with the company.

Over time of course the various Telx facilities in New York, Atlanta and other areas grew not just because of the personality of the Telx team but because they offered carrier hotel space where the majority of providers were located.

As Hunter has said in the past... Carrier hotels with access to massive amounts of fiber are like waterfront property.

Hunter recently informed me he will no longer be at Telx and soon in fact he will be starting a new venture. Here is an excerpt of a letter I received last night:

Ten years is a long time to be with one company in this industry.










Fred Goldstein on Net Neutrality

March 6, 2008

Just when you thought you knew everything you need to know about the net neutrality debate and the controversy involving the FCC, Comcast and BitTorrent... There is more. A fantastic article from Fred Goldstein of ionary Consulting sums up what you need to know.

Here is an excerpt:

This sounds like a motherhood-and-apple-pie kind of debate. Who wants their ISP to tell them what they can and cannot do?




AT&T's Bullish Investment

March 5, 2008


AT&T is making a major telecom investment in many areas of its business. The telecom giant cites the explosion of high-speed networks, data consuming devices and the move to IP as the reason for this investment.

The money is being spent to become a larger global player as well as a big provider of utility computing services.

Where will the company be spending money?

  • Subsea Fiber: Expect the company to expand capacity to area of the world experiencing economic growth such as Asia and the Middle East.
  • MPLS Routers: The company will add a number of these throughout the world in order to ensure there is proper capacity in areas of rapid business growth.
  • Metro Ethernet: The company will invest in a manner which allows it to have such services available in 39 countries.
  • DSL: Investments will allow AT&T to provide this service in 21 countries.
  • Data Center Increase: AT&T will add 180,000 square feet of global capacity by mid 2009 throughout its 28 data centers.
  • Unified Communications: Integrating and developing recently acquired Interwise - a web conferencing company into AT&T's network.
  • Expanding Audio Conferencing: Expect IP-based conferencing in more than 140 countries with native language support.

Here is my analysis of this news:

As AT&T gets more involved in the utility computing market, I expect them to butt heads with Sun, Amazon and Google. Google is a past foe - Amazon and Sun are new ones.

While a year ago the cable companies were eating the lunch of AT&T and Verizon, there has been a rapid about-face in the market which has been fueled by the wireless arms of both LECS, IPTV and well as international expansion.

I believe the cable companies will have to do something soon to be able to compete effectively in emerging markets.

In all, this news is fantastic for the telecom market as AT&T is spending 33 percent more than last year and double what they spent in 2006.

It will be great to see these investments allow AT&T to can overseas and whether it can compete effectively against other utility computing players in the market.

















TMCnet's New Vertical Communities

March 4, 2008

Over the past decade, TMCnet has become the accepted resource for news, product research and analysis in communications and technology markets - including telecom, VoIP, and contact centers. Moreover, the site has become the defacto location online where companies build loyal communities of interest on a variety of topics. Since 2004, TMCnet has built close to one hundred and fifty communities of various sizes (current communities, channels/microcommunities) for our partners.

These communities have proven time and again to be one of the most successful products TMC has ever launched in conjunction with our advertisers and sponsors. With an astronomical renewal rate of 70% year-over-year, TMCnet communities drive tremendous traffic to our partner's Web sites and help them achieve higher levels of search prominence.In fact, we receive numerous testimonials from companies whose TMCnet communities actually attract more visitors than their own Web sites.

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