Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


TMCnet's New Vertical Communities

March 4, 2008

Over the past decade, TMCnet has become the accepted resource for news, product research and analysis in communications and technology markets - including telecom, VoIP, and contact centers. Moreover, the site has become the defacto location online where companies build loyal communities of interest on a variety of topics. Since 2004, TMCnet has built close to one hundred and fifty communities of various sizes (current communities, channels/microcommunities) for our partners.

These communities have proven time and again to be one of the most successful products TMC has ever launched in conjunction with our advertisers and sponsors. With an astronomical renewal rate of 70% year-over-year, TMCnet communities drive tremendous traffic to our partner's Web sites and help them achieve higher levels of search prominence.In fact, we receive numerous testimonials from companies whose TMCnet communities actually attract more visitors than their own Web sites.

Siemens Business Communications to be Sold

March 4, 2008

Siemens has put its Enterprise Communications division up for sale and it seems potential acquirers are Alcatel-Lucent, Nortel Networks and hedge fund Cerberus Capital Management.

Alcatel-Lucent would be an interesting partner as Lucent spun off its enterprise division into Avaya about seven years ago and as I have said repeatedly, having an enterprise division allows a company to offset weak service provider sales and vice versa. The Siemens customer base would be a nice addition to the former Alcatel enterprise communications division and in theory this purchase would allow the Paris/New Jersey-based company to have a broader spectrum of customers to help contribute to its revenue.

Nortel Networks has been committed to the enterprise as well as service provider markets. Nortel is a strong technology company and so is Siemens. Both companies were early to work closely with Microsoft.

TMCnet Services

March 3, 2008

Building IMS Applications

March 1, 2008

Bain and Huawei Resubmit Bid

February 29, 2008

Bain and Huawei are changing their bid for 3COM in a manner that does not change the financial elements of the deal but it minimizes Huawei's access to certain Ethernet technologies.

Last week, the parties pulled their application with the Committee on Foreign Investment in the U.S., or CFIUS, a 12-agency government panel amid concerns it would be rejected. A number of members of Congress had expressed concern about the security implications of allowing a Chinese-owned entity to exercise influence over the technology company.

If this transaction does go through, I believe it will increase the number of Chinese companies investing in US-based companies.

This may lead to more consolidation in the market but just as important, it is possible the Chinese will have the deep pockets needed to help grow a number of US-based technology companies at a time when capital may be more difficult to come by.

More from the AP and Wall Street Journal

David Yedwab Live on TMCnet

February 29, 2008

When Acquiring, Look to Cisco, not Oracle

February 28, 2008

I am so fed up with the synergies CEO think they have when they acquire. In many cases CEOs and other powerful executives are on ego trips and buy companies and immediately change the acquired company's name to their own company. They believe that by doing so they reduce costs associated with operating disparate brands.

Rarely if ever do these companies think through the ramifications of these actions as in many cases, acquired companies have much stronger brands in the segments they occupy than the parent.

The question seems to be, the parent made the acquisition so they must have the better name for the combined entity. Right?


Telecommuting Slowdown

February 28, 2008

While I have been espousing telecommuting and moreover discussing frequently how IP communications enables companies to hire remote workers without losing productivity... Even I have been a bit surprised that some companies have such a large number of at home workers.

This man just received an e-mail requesting he start coming to the office

For example call center agents do not necessarily need to collaborate in a face-to-face fashion with their peers and one imagines there is no productivity lost when these workers work from home.

But other workers do benefit greatly from human interaction unencumbered by internet protocol.

So I guess my surprise comes in response to the types of positions that have been assigned to work-at-home personnel.

It seems that some of the companies who were the leading champions of telecommuting are pulling some of their workers back.

I wonder if these organizations think they may have overdone it it when it comes to telecommuting and are now pulling people back in an effort to find the right balance between the two forms of work.


Did Comcast Hire People to Attend the FCC Forum?

February 28, 2008

There have been a  number of reports that Comcast filled the recent FCC Forum with its employees and people off the street who were paid. By doing so, many claim the company denied access to people who had legitimate concerns.

The company acknowledges it hired people to wait in line to hold spots for Comcast employees. It seems that some of these placeholders may have made it in the building as there are photos of some people sleeping through the debate.

Then again, these could just be very bored Comcast employees. Let's face it, an FCC meeting discussing the minutiae of net neutrality is not riveting content.

What Nortel Should do Now

February 27, 2008

Nortel will be cutting 2,100 jobs and shifting about one thousand more to areas which have lower costs. These actions are in response to a wider loss in the fourth quarter.

The company remains optimistic about its long term future and they are in a good position from the standpoint of having an enterprise and carrier business. As I have said in the past, generally, one is strong while the other is weak.

The challenge for Nortel may just be the sheer size of the company which makes it difficult to manage. Having so many divisions and product lines makes it tougher to turn the ship on a dime.

I have a number of strong relationships across the carrier and enterprise sides of the business and as an outsider I feel the company can do better if it brings its various units together even more closely than they currently work.

This is not an easy task of course but the company has solid technology, a great relationship with Microsoft and plays in multiple spaces which should offset one another.

These job cuts along with some restructuring could help the telecom giant become more nimble which should assist them as they head into a tougher economic environment.

And one last point...

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