Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Cisco Invests in SoonR

January 12, 2008

Cisco has just invested in SoonR a company which supplies a service allowing computer files to be easily accessed by mobile phones or other internet devices. As mobile devices become more powerful and wireless broadband becomes more pervasive, this segment of the market is obviously going to be more important.

I recall in 2000-2002 that a few companies focused on solving this problem went out of business. I can't even remember the company names anymore but as happens often, the ideas were good but the timing was not.

But although this is just an investment, I get the feeling Cisco is eyeing what Microsoft, Apple and Google have done in the mobile market and wants in.

Let's not forget RIM and the company's soaring stock price. Certainly mobility has much potential and if SoonR competes with anyone today, perhaps it is RIM with the company's popular Blackberry Enterprise Server (BES) software.

I think we will see Cisco making acquisitions and/or rolling out more products in the mobility space this year.

Good Bye Jeff Raikes

January 11, 2008

Good bye Jeff Raikes.

Raikes did a great job at Microsoft and in the unified communications space he should be commended for rolling out a slew of strong products and doing a fantastic PR and marketing job promoting them. He will be retiring from Microsoft soon.

Microsoft is an interesting animal in that they are so large that sometimes I think they are too big to get things accomplished quickly but at the same time they surprised me by rolling out good products in the unified communications space in a relatively short amount of time. They also got a large group of partners to buy in and simultaneously promoted these products very well via extremely effective marketing and public relations campaigns.

Unlike many companies in the communications space who change marketing strategies virtually every quarter, Microsoft has stayed consistent with message. They really understand marketing better than the typical communications or tech company.

Stephen Elop the former COO of Juniper Networks will be replacing Raikes and there is much speculation about why Microsoft did not look internally to fill this position.

IP Fax Reliability

January 11, 2008

IP Communications News January 4, 2007

January 4, 2008

If you just can't get enough IP communications news then you are a lot like me and I do feel a bit sorry for you.  Either way, there is lots of great news happening in this first short week of the new year.

Some of my favorite news is Vonage settling the AT&T Patent dispute, P&G receiving an award for wireless VoIP and the Simulscribe recognition. Enjoy:

Excel Telecommunications: 2007 a Good Year for SIP Trunking, 2008 Even Better

The Latest on Mitel

December 17, 2007

Nortel Sues Vonage

December 17, 2007

Vonage just can’t catch a break these days and seems to be the target of more lawsuits related to patent infringements than just about any other company out there. The latest patent fight is with Nortel, a company who says Vonage is infringing on twelve of its patents.   ``Defending our intellectual property rights is a top priority for Nortel,'' said Nortel spokesman Mohammed Nakhooda. ``That's why we are seeking damages and to put an injunction on the use of our technology with respect to Vonage.''   ``The litigation is ongoing and both parties have filed and will continue to file papers,'' said Vonage spokesman Charles Sahner. Nortel's filing ``is a countersuit in defense.''   Generally speaking when a company becomes as high profile as Vonage they also have an arsenal of patents.

Genesys Buys Informiam

December 11, 2007

Genesys– once called Genesys Labs is one of the companies at the head of the CTI (computer-telephony-integration) revolution of the nineties. Often referred to as a middleware company, Genesys always seemed to fight the designation. In reality, Genesys was just so good at connecting call centers consisting of disparate equipment; they never entirely shook this “middleware” reputation.   Eventually acquired by Alcatel and later merged with Lucent to form Alcatel-Lucent the company became a smaller part of a large parent.   Until today, the Genesys division has been quiet for a company of its size. This is not unusual in such situations but today the company made an acquisition which may signal more moves to come.   Genesys purchased Informiam a company focusing on reporting and analytics.

It’s Google Vs. the Carriers

December 8, 2007

This past week at the VPF Winter event in Manhattan on a panel dedicated to the intersection of the internet, media and telecom I made the prediction that the company with the biggest advertising network will win the media and telecom war. My comments went unchallenged for a while the audience asked questions relating to fiber capacity and the like. Thankfully, Hunter Newby was sitting to my left and the rest of my esteemed panelists handled optical questions while I wondered silently why no one said anything about comments. Did the whole room agree with my thoughts I wondered?   And then suddenly, someone in the audience asked if anyone wanted to challenge my assumptions and then all hell broke loose as questions started to pour in regarding Google’s ability to be a serious telecom threat.   Here are some points made by both sides:  
  • Google is giving away many services for free and they are ad supported.
  • Many of these services don’t make money.
  • How can Google be a threat to telecom if none of their new services seem to be successful?
  • It doesn’t matter because the mere threat of Google in many industries is enough to make VCs wet themselves and scamper away like hurt children.

Telecom Growing Nicely

December 5, 2007

It’s a good time to be in telecom. With all the housing gloom and doom it is nice to see that at least the telecom market is doing exceedingly well. Of course you have to pick your battles… Consumer VoIP is a rough space to be in (just ask Vonage) but companies focusing on the enterprise are as happy as pigs – well let’s keep this semi clean – Pigs in subprime mortgages.   Case in point, after a sluggish second quarter in 2007, enterprise telephony equipment manufacturers saw an 11 percent jump in worldwide sales in 3Q07 to reach $2.6 billion, according to a recent study.   “The Big Three (Avaya, Cisco, and Nortel) had excellent quarters, all growing well into the double digits,” said Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research.   Worldwide sales of service provider next-gen voice equipment are up 5 percent in 3Q07 from 2Q07 to $956.4 million, says Infonetics Research in its "Service Provider VoIP and IMS Equipment and Subscribers" report.   “The bump this quarter was partially due to seasonal factors, as the third quarter tends to be strong, but also because of increased demand across the board, even in the TDM segment.

Off to the Voice Peering Forum New York

December 4, 2007

Tomorrow I am off to the Voice Peering Forum Winter 2007 hosted by Stealth Communications. Shrihari Pandit the VPF Founder asked me to help with some video reporting which is always very exciting. If you know Hunter Newby from Telx, you know Hunter has been evangelizing video interviews for at least a year. So tomorrow I get the privilege of being a reporter and instead of the printed word I will be dealing with the video frame.   When you get used to dealing with words all day your mind seems to know that when you interview you can go back and modify things later.
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