Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cloud Computing

ITEXPO is Next Week, Get to Know Participants Now

January 21, 2019

We can't wait to host you at ITEXPO next week in Fort Lauderdale, Florida.

To get you up to speed on who you will see and what they are all about, check out some early interviews with participants. In addition, the Show Guide for this 2019 show guide is available for you to download.

Thanks, have a safe trip and we'll see you there!



Vendor

LINK

Nyansa

Nyansa: Cloud and AI Taking Complexity Out of Network Management

Qumu

Qumu: If You're Not Leveraging Video in Your Business, You're Falling Behind

OpsRamp

OpsRamp: Why AIOps is Critical to Business Success

IVR Voice

Why IVR is Critical to Revenue Growth

Avaya

Avaya: The Future of Work is All About AI, Mobility and other Emerging Tech

ServiceTree

ServiceTree: Meeting the Need for Speed with Modern IT Support Solutions

Radisys

Radisys: How Service Providers Can Accelerate Time to Market Strategies

Yottabyte

Yottabyte: How Service Providers Can Keep Pace with Amazon and Google

Pax8

Pax8: How Providers Can Simplify Their Cloud Migrations

Jive Communications (part 1)

Jive: How Cloud is Making Communications Better (Part 1)

Jive Communications (part 2)

Jive: How Cloud is Making Communications Better (Part 2)

Aruba

Aruba: Making SD-WAN Better with SD-Branch

Tehama

Tehama.io: Making Sure Businesses Can Function in the Cloud Era

Incessant Tech

Incessant Tech: Redefining the Future of Work with Digital Automation Strategies

Talari

Talari CEO Talks SD-WAN, Cloud & More



Can't Miss at ITEXPO Jan 29-Feb 1st in Florida

January 8, 2019

Thanks to your feedback, we have been building ITEXPO into the most comprehensive business tech event around focusing on communications and IT.



First off, besides the ITEXPO Conference Program, here are some of the collocated events you should be aware of

Asterisk World: This is the business event behind the most popular open-communications solutions in the world. Come learn about the entire open-source/Linux communications ecosystem in a single place.

The Blockchain Event: The one place you need to be to learn about the future of distributed ledger and smart contact technology. Smart contacts could be the hidden gem in this tech as they can allow truly decentralized marketplaces to perform trust-based transactions. In other words - a smart contract could act as an intelligent agent - paying one party from another based upon preset conditions.

MSP Expo: Companies are more frequently turning to MSPs - especially as the war for tech talent heats up.









The Apple Stroke of Genius You Missed

January 3, 2019



If you listened to the financial experts after the news broke that Apple guided lower last night, phones are now commodities, Apple doesn't know how to innovate anymore, the prices for iPhones are too high and the public has lost its obsession with smartphones.

Our collective heads almost exploded listening to this jibberish - with a minor exception we will get to at the bottom of this post.

Last year Apple made two moves totally missed by virtually all financial analysts. They released iOS 12 which is up to two-times faster than prior operating systems and they drastically reduced the cost to replace batteries.

To give a sense of what these changes means in the real world... An iPad Air 2 released on October, 2014 became a truly useable device as a result of iOS 12.

Four-year-old phones, computers and tablets are generally destined for the trash but what Apple has done by increasing the speed of its operating system is to literally make billions of devices usable again.

Another way of looking at this is the much faster processors available in later devices matter a lot less - meaning a reason for upgrading for millions of users was just eliminated.

Apple continues to tell us they want you to think of them as a service company.

They are more than this, however... They are also an ecosystem company.

Any group of people who send iMessages to iOS and Android users know that iMessages work far better when they are sent Apple to Apple as they use the IP network first, making them far more likely to be delivered.

















LicensingLive 2018 Live Blog #LLUS2018

November 13, 2018







For reference - check out the last LicensingLive Live Blog we wrote in 2016.

----
It's 9:30 am PST Nov 13th in San Jose and we are about to get started! Check out some tweets we posted last night.


At @LicensingLive in #SanJose, @mktharakan explains the tremendous progress the company has made in #DynamicEntitlements allowing for flexible #SKUs across premise and cloud
#LLUS2018 #SaaS #cloud #DX #IoT #UI #UX #NFV #Licensing #virtualization @Gemalto @marcyclapp pic.twitter.com/rPagBSn63J

— Rich Tehrani @LicensingLive, Nov 12-13 #SanJose (@rtehrani) November 13, 2018

At @LicensingLive in #SanJose, Alan Deter says tomorrow, we will witness many case studies of success from companies transforming their software solutions for the future
#LLUS2018#SaaS#cloud#DX#IoT#UI#UX#NFV#Licensing#virtualization@Gemalto@marcyclapppic.twitter.com/xOHDs8iCOT

— Rich Tehrani @LicensingLive, Nov 12-13 #SanJose (@rtehrani) November 13, 2018





And we are off and running! Jamshed Kahn, VP of Marketing at Gemalto takes the stage!




"We help companies get more value of your software, regardless of the platform where you offer that software."

Jamshed sets the table on everything we will see today. 




Shlomo Weiss SVP Software Monetization at Gemalto takes the stage.

He began with a poll - 1/4 of the companies are selling software only - 10% sell hardware and 75% sell both.



Many companies know they want to get into new markets but the question is - what is the business value a company is offering.























CloudHealth Technologies and the Future of Cloud Services Management

November 5, 2018

Cloud migration poses a number of complex issues which are quickly outpacing the ability of most organizations to manage it effectively. Many have migrated into new environments rapidly but are now facing the challenges and complexities of managing fast-growing applications and infrastructure in the public cloud.



Challenges such as governance, security, talent management, cost and vendor lock-in are some of the biggest roadblocks on the path to comprehensive cloud management. Plus, with the fast-and-furious pace of workloads, cloud adoption can quickly go from a dream IT initiative into a nightmare of out-of-control costs, a lack of adherence to internal policies and controls, reliability challenges, and, in the worst cases, data breaches and regulatory fines.

One trailblazer in this space is Joe Kinsella, CTO and Founder of CloudHealth Technologies and we recently had an exclusive interview with him during the acquisition of his firm by VMWare.

Cloudonix Boosts its CPaaS Solution

November 5, 2018

CPaaS is an exciting space and Cloudonix is one of the growing players in the area, making it easier for developers to go-to-market and provide solutions for customers. As an interesting differentiator, the company espouses their support for smart devices, applications and web pages.

I recently met with Eric Klein at Astricon in Orlando, as a follow-up meeting we had earlier this year to the one at ITEXPO in Fort Lauderdale, Florida.

Some of the latest news from the company is a new ISO 27001 certification which aids in winning business from larger companies. 

In addition, Eric explained, many companies are happy about working with Cloudonix as they allow CPaaS functionality without per-minute, per-line, per-endpoint, per DID or transaction fees.

Customers buy blocks of 100 concurrent calls and add blocks as they grow.


Cloudonix supports almost 22,000 different smartphones and tablets. 












IBM Buys Red Hat - What Took so Long?

October 28, 2018

The late nineties are when IBM decided to make a big bet on Linux and open-source. It was a smart bet. They saw where the market was going and hopped on early.

In 1999, in fact, one year before the dotcom crash that the company announced it was jumping in.

It was a fairly big deal. IBM was known for proprietary operating systems and hardware and pretty much everything else.



Yamaha Brings Audio Expertise to UC

October 17, 2018

"People don't always understand the value of audio in meetings," said Randall Lee, Director Strategic Channel Marketing at Yamaha Corporation when speaking about the company's UC solutions.

This reminds us... We were once an amateur audiophile ourselves. In the days when we had to drag a diamond over a spinning plastic disc to produce quality tunes. And even back then, we knew about the Yamaha legacy.

They have actually been in the U.S.



Telestax: Carriers Must be Ready for CPaaS 2.0

September 24, 2018

A massive shift took place in telecom with the advent of VoIP and SIP. Carriers who initially downplayed the reliability of both, eventually got on board after 2003 when Vonage started to take residential share and Skype started to become a more obvious threat.

Eventually, SIP trunking became a way for communications service providers or CSPs to make money from IP communications.

Another transformation is taking place in telecom - this time it's CPaaS companies such as Twilio and Nexmo (part of Vonage). The space has high valuations and is taking away high-margin transactions from carriers. They are slowly morphing into CSPs themselves through software.

Carriers are now facing competition on the low-end in the form of consumer VoIP as well as on the high-end where CPaaS providers continue to take away enterprise business.

The solution is to use a white-label solution so carriers can quickly  compete with CPaaS vendors and protect their turf according to Kevin Nethercott, VP of Business Development at Telestax who spoke to us in an exclusive interview.







PGi Aims to Become Heart of Digital Transformation and UCaaS

September 19, 2018

60% of companies are behind on digital transformation (DX) and 34% of business owners say half their workers will be remote by 2020. Companies have to change and quickly to be able to keep up with a workforce which is increasingly working from remote locations.

Sure, (DX) is a term we use a great deal - perhaps even overuse but if the market considers itself behind and competition and a changing workforce require it, then perhaps it needs even more press coverage to ensure decision-makers are taking the competitive threat and opportunity to excel, seriously.

iPhone XS and XS Max Benchmarked: World's Fastest Phones (Again) https://t.co/2Knzy2iFrC pic.twitter.com/41ik34t4jQ

— Rich Tehrani (@rtehrani) September 18, 2018

We know not only is change happening more quickly but the pace of change is increasing as well. Apple's iPhone XS to be released tomorrow, is the fastest smartphone on the planet and increases the pressure on enterprise services to keep up with all the amazing things the latest generation of handheld devices can achieve.

A major thought leader in the DX space PGi CTO Patrick Harper recently wrote a compelling piece on a TMCnet sister-site detailing six considerations for enterprises adopting a UC&C strategy. In it, he had this to say:

Uptake of collaboration tools continues to grow as companies using this technology report higher productivity. Those with effective internal communications achieve 47% higher returns for shareholders, which makes effective communication and collaboration technology highly prized, while failure to promote effective communication and collaboration can be expensive - $37 billion is lost annually due to employee misunderstandings and poor communication. 








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