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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cloud Computing

Exclusive CEO Interview with AIOps Leader FixStream on Oracle ERP Solution and Growth Strategy

November 28, 2017

Network complexity is literally growing exponentially and the ability for organizations to manage the increasing complexity isn’t growing with it. Staff budgets are often shrinking or staying level yet the sprawl of systems; servers, computers, sensors, etc. continues unabated. Without making use of artificial intelligence operations or AIOps it really is impossible to visualize your systems, let alone diagnose them quickly when a problem needs to be rapidly remedied.

Infosys Applies IoT Analytics To Transform Business

October 14, 2017

Infosys is no stranger to IoT – they’ve been an innovator for years and we’ve been covering them as they've blossomed. In 2016, our sister-site IoT Evolution wrote about the company’s analytics platform and how it was supporting Massachusetts General Hospital MD. We further reported how the company is getting more entrenched into the IIoT space.

We just caught up with Anurag Sinha, SVP of Comm, Media & Entertainment at the company and got an update on where the company is headed in the space.

Telecoms see Content as King Thanks to Procera Networks

October 9, 2017

“Telecoms are seeing content is king,” said Dan Geiger, Sr. Dir – Solutions Marketing at Procera Networks as we discussed in an in-person interview how his company is helping global carriers. You might recall a year ago we told you the company helps shape even encrypted traffic. Dan reinforced that the company’s solutions see the device layer, cell phones, cell towers and the core network while being able to differentiate various types of traffic.

This is why carriers are able to see content as king – because they have more control over it than ever before.

AdaptiveMobile: CSOs Flying Blind if They Can't Monitor Mobile Networks

October 8, 2017

SS7 is the signaling protocol for the world’s telecom networks and like the internet, it wasn’t really designed with security in mind. The assumption back in the day was the telecom operators were all trusted nodes on the network. It turns out over time, hackers have figured out how to penetrate the carrier network the way they have just about all others.

Bad actors can send spoofed SMS messages, track a user’s location or intercept messages used to authenticate a user as well as their phone calls.

Aculab Impresses with Cloud and Applianx AP Gateway

September 30, 2017

Aculab Milton Keynes, UK Headquarters


Aculab has been an innovator in the telecoms space for decades and most recently they've impressed us with their cloud offering as well as their Applianx AP Gateway. The company was early to cloud - perhaps one of the first in the telecom space to embrace it. Even before the big Silicon Valley companies all vying to be the CPaaS leader.

The company's cloud can do voice, messaging, multilingual TTS, voice biometrics and fax. What makes it frankly better than some of the clouds which are run by IT and not telecom people is their deep and somewhat extensive knowledge of telecom signaling and telephony protocols.


Watch out Slack, Here Comes Flock

September 2, 2017

There is no shortage of competition for the enterprise messaging customer. Slack is the acknowledged leader but Cisco, Microsoft and everyone seems to want to get in on the market. The latest is Flock, a cloud-based team collaboration service, which has attracted 25,000 enterprise users and customers including Tim Hortons, Whirlpool and Princeton University.

According to Bloomberg: 
A teenage entrepreneur who became a millionaire by 20 before sharing a billion-dollar fortune at 36, Bhavin Turakhia isn’t afraid to think big. Now he’s putting $45 million of his own money into building a rival to Slack and other office messaging platforms.

The bottom line is the price Flock will charge is more than $3 per user less than Slack.


Facebook and Google May Become Regulated Utilities

July 28, 2017


Google effectively has a monopoly in search and Facebook has one in social networking and together they have a virtual monopoly in online advertising. Worldwide, Google has 92% market share! Facebook has 2 billion users with no competitor in site. The two companies alone account for virtually all digital advertising growth.

It is for these and other reasons that Steve Bannon wants the companies regulated like utilities.


HPE Composable Infrastructure Turns Data Centers into a Mini-Google

June 26, 2017

Fans of search engine history likely know that Google benefited greatly due to the timing of its launch. Whereas Yahoo! launched when dotcom money flowed, allowing it to buy million-dollar SUN servers like they were going out of style (they were), Google had limited resources and made an OS which scaled across off-the-shelf, low-budget equipment, assuming high levels of failure.

This approach, taken by Google still gives it a huge advantage when it acquires companies and ports their IP to its software-OS and it also allows the company to try new ideas quickly and not worry about scale or capacity issues.

The idea is similar to cloud but more complex as it integrates more tightly with applications - into a holistic unit.

Its sort of  a holy grail to replicate this technology and be able to sell it and that is exactly what HPE is attempting to do.



HPE defines Synergy, its composable infrastructure as:
  1. Fluid pools of resources - a singular system where components are abstracted - allowing them to work across physical, virtual and container.
  2. Software intelligence to define the pools - they define the exact footprint needed for applications. Specify permanence and availability requirements for applications and it takes it from there.
  3. A Unified API across compute, network and storage allowing automation tools such as Chef or Puppet to reach into system and create and automatic network infrastructure.



Our colleague Erik Linask writes

With advanced compute, storage, network fabric, management, orchestration, security, and performance technologies leveraging HPE Synergy and Intel’s (News - Alert) Xeon processors, businesses are able to build new, agile, cloud and virtualized platforms that provide the foundation for an agile, customer-first economy.

Through a partnership, ePlus, Intel, and HPE ensure their collective customers are building their digital futures on the back of vetted and proven technologies and solutions, allowing them to innovate and build faster.
















ExtraHop Takes Operations Intelligence to the Next Level

June 19, 2017

"We provide operations intelligence which borders on business intelligence,” said Jesse Rothstein CEO of ExtraHop in an interview we had some time back. Since that time the company's machine-learning anomaly detection solution Addy was introduced to leverage the cloud to help companies get a handle on their data center - slowing down the spread of RansomWare by integrating with SIEM solutions.

"ExtraHop Addy brings our environment into focus," said David Johnson, Enterprise Systems Support Specialist with the State of Washington. "With this service, we're alerted to issues we didn't know we had, and it makes us much more proactive in resolving them before the effects are widespread. We now have the data we need to be smarter about how we operate."

Recently, we sat down with Eric Thomas, Director of Solutions Architecture and Rachel Pepple (pictured to the right and below), Director of Marketing Communications to learn about the company's new 

professional services.



Cloud and Datacenter Migration migration 
experts map the entire IT infrastructure across on-premises, 
hybrid, and cloud environments to discover all assets, map dependencies, separate clients and servers, and categorize shared services like DNS and Active Directory.




Help Nominate Agents of Digital Transformation

May 25, 2017

We have some very exciting news to share! 

The Agents of Change recognition program was developed to identify the leaders within companies that are helping transform vision and innovation into reality.

Nominate leaders you believe deserve special recognition for their ability to initiate and drive change in the industry. Your nominee could be from a large company, where change is often harder to implement, or from a smaller company or startup where, this particular Agent of Change has taken technological innovation to heart and is creating opportunities that have the potential to change not just a company, but the world, for the better. 


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