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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cloud Computing

IGEL Advances Future of Work

May 16, 2019

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal Management Suite (UMS). These solutions comprise a more secure, manageable and cost-effective endpoint management and control platform across nearly any x86 device. 

In addition, they are no stranger to the future of work - in 2016 they were educating the market in VDI and single-sign on: 

Virtual workplaces are also better for the environment, with market analysts at Gartner estimating that the IT industry’s share of global CO2 emissions is at 2 percent. Recent studies conducted by the Fraunhofer Institute for Environmental, Safety and Energy Technology in Germany, revealed that a combination of IGEL endpoints and virtual desktops based on VMware View proved to have 47 percent less of an environmental impact than a similar, PC-based environment.

Tata Communications and Cisco Collaborate on SD-WAN

May 16, 2019

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud native hybrid network. The combination of Tata Communications’ IZO cloud enablement platform and Cisco SD-WAN is a fully-managed, global solution that gives businesses greater control over their digital infrastructure, the ability to securely connect any user to any application location, and provide the assurance of application performance needed to support successful digital transformation.

The two companies already work together well: Webex Teams, cloud/collaboration and UC, for example, are services they partner on. 

Tata Communications’ cloud and hybrid networking capabilities are underpinned by the company’s global tier-1 Internet backbone and partnerships with major cloud providers, including Amazon, Microsoft, Google and Alibaba.

Cloudability Leads FinOps Revolution to Optimize Cloud Management and Efficiency

May 7, 2019


is a platform that helps organizations that run in the public cloud to better optimize the economics. We bring financial accountability to variable spend while allowing you to move more quickly and innovate with oversight,” said JR Storment - Cloudability co-founder, “We manage $9 billion of cloud spend now with some customers in 9 figures.”

The company provides visibility and recommendations to allow you to improve the unit economics of your cloud spend.

JR explained we have hit a point where businesses are using software as a primary way to deliver value to customers.

Pax8 Helps MSPs Maximize Service Revenue and Profit

April 23, 2019

Ryan Walsh CCO of Pax8 got great reviews from his standing-room session at MSP Expo in Fort Lauderdale this past February when he spoke on the value of recurring cloud services. Some of the nuggets he shared were don’t spend more than 24 dollars per dollar of recurring revenue gained.

“Pax8 helps telco agents and MSPs sell Microsoft Office and other services,” he said. “We help with billing and support,” he continued.

Axcient Focuses on Better Business Continuity and Cybersecurity for MSPs

April 23, 2019

“Data protection, file sync and share software developer eFolder and disaster recovery-as-a-service developer Axcient merged in July 2017 under the Axcient name to bring enterprise capabilities to the small and mid-market,” said Jeff Cummings (pictured), company CRO in an exclusive, live, in-person interview.

They shifted to a channel-only strategy after the purchase and David Bennett, CRO of Webroot is the new CEO as reported by Arti Loftus on TMCnet sister-site, MSP Today. In addition, Gina Thompson is the New VP of Worldwide Channels and Distribution as reported on TMCnet sister site IoT Evolution. She will focus on distribution and expanding the channel.

VTech Communications, Now SNOM America

April 22, 2019

An interview with Brian Tompkins (left), VP of Sales and Matt Hickey (right), Dir of Sales Cloud Services Providers/Strategic Alliances pictured sequentially.

VTech Communications is now Snom America to the carrier community. A well-regarded brand, VTech found it better to go to market with this moniker, as carriers are more familiar with it as a carrier brand. VTech is very well-known in the toy and consumer space but this didn’t always translate into the street cred needed to get a CSP to work with you.

Aryaka's Global Strength a Plus when Adding SD-WAN to Digital Transformation

April 22, 2019

Aryaka Networks is focused on change and growth and growing healthily, organically. Their goal is to ensure more predictable, market-leading sustainable growth. They have over 800 global customers and a 100% managed services solution.

“Many competitors are regional.

Post-Bankruptcy Windstream to Focus on SD-WAN, UCaaS and Call Center

April 22, 2019

In a recent meeting with Windstream Networks we learned the company is about 60 days into bankruptcy, past their second day petition and new agreements now have the backing of the bankruptcy court.

They received a billion dollars in DIP funding from CIT global which makes them more liquid than before the bankruptcy.

You may recall the bankruptcy was triggered by a lost ruling to the Aurelius hedge fund in what is being described as a managed default.

As part of the restructure, they are changing their channel partner program with common agreements as opposed to numerous versions they have inherited via over a dozen acquisitions over the years.

Cyxtera Wants to be Your Secure Data Center Company

April 22, 2019

Who is this data center company named Cyxtera expanding in five markets while putting out reports on cybersecurity?

Generally, a data center company doesn’t get involved in cyber – these are different areas.

We were intrigued, so we sat down for an exclusive, live, in-person interview with Tina Gravel, SVP Global Channels.

She said, “We were formed from 57 data centers from CenturyLink and four software companies with the goal of building the world’s most-secure infrastructure company.”

PCM Touts UCaaS and Collaboration Channel Offerings

April 15, 2019

The channel is a bit a new to PCM but according to Paul Harrold, VP of Collaboration they put emphasis on it since they started their collaboration practice which was covered in a recent post.

“We think it is important to align with the channel, understand their offerings, their salesforce and then understand the brokering of the relationship between PCM account managers and channel,” he explained.”

He told us they’ve added channel experts to their marketing team to support their sales force and provide channel resources and engagement.

The super-dynamic Paul Harrold (pictured left, Your's Truly on the right) 

We asked Paul why the channel chooses his solution over others and he said, “The depth and breadth of our overall offerings are why the channel chooses us – from video and collaboration endpoints which tie into channel partner offerings.” He continued, “We have 1,200 tech resources to support the channel and internal account managers.”

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