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Rich Tehrani
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Cloud Computing

Salesforce Cloudforce NY 2011 Live Blog

November 30, 2011

I am headed to NY as I post. Check back for updates throughout the day.

Heading to the keynote there was a DJ in the atrium of the Jacob Javits Center playing techno music wearing a shirt that said I Cloud NY. Nice addition.

We are waiting for the keynote to start - so far there was a video touting the importance of social - including Twitter. then an interview with Comcast and Facebook execs.

Keynote starts with Metallica Enter Sandman - with an accompanying video of catchy buzzwords - cloud - post PC, etc.

Marc Benioff takes the stage: We were born cloud at Salesforce.com and we were reborn social.

Facebook is easting the web - 23% of the time on web is social.

Mobile minutes per day is higher than on PCs.

A persistent part of how we do work each day.



Next year we will exceed $3B annual run rate.

















Will Rockit Redefine Social CRM?

November 18, 2011

What happens when you merge social CRM, location based marketing, mobile marketing, loyalty rewards and targeted social marketing? The answer is Rockit – a new company whose goal is to prove to the world that managing customers in the new multichannel, multimedia world is far from “rocket science” (get it?).

The company provides a loyalty-enabled platform allowing customers to sign up for offers in categories of interest or by company and these companies can use the platform to track customer loyalty, communicate and push out special offers and incentives.

Big Week for Tor and The Privacy Minded

November 16, 2011

Two big pieces of news are out this week for the privacy minded users of Tor who would like to surf anonymously to keep from the prying eyes of government – first off is a new iPad browser called Covert Browser which sells for $2.99. It is no frills, no Google search bar or bookmarks but you can switch from Tor servers in various locations with a simple drop down list. The list further includes flags so you know which country they are in and server bandwidth speeds are included as well.

Browsing Disney.IN and seeing a list of TOR servers on the right hand side of the screen (click to enlarge image)

I Use Google and You Siri are no Google Killer

November 14, 2011

I worry more it will kill the public’s interest in speech rec

I have been reading with great interest all of the back and forth chatter on the web regarding Apple’s Siri and its merit as a Google killer and as I read these articles I wonder if many of the people writing these stories have followed the speech technology space these past decades. In 2000, I ran a show called Communications Solutions and on stage I did a live demo of General Magic’s Portico calling it a killer app – the next big thing. It was incredible to me and it worked pretty similarly to Siri. Sure, Apple’s speech rec “wizard” Siri has enhanced functionality allowing you to do information searches but in a decade you would expect such advancements, right?

But one has to wonder why is Siri the Google killer and why now?

Is it Web 3.0 Time in the Valley?

November 9, 2011

While spending some time here in the Santa Clara Convention Center after Cloud Expo, I just can't but get the feeling the tech world is onto the next big thing. The Cloud Expo was full of activity, a ton of new startups, funding, deployments, revenue growth and all the other positives you would expect from a fast-growing market.

We even had a mini bubble burst that hasn't been discussed much and that is many of the cloud storage vendors have been wiped out - as a result of the fact that competing with Amazon head-to-head is not an easy task. Perhaps that is why there are a bunch of new cloud security startups who are tacking very complex tasks - something that is not commoditized and an area where significant value can be added and charged for.

But what put the icing on the cake as I sit here is a person who handed me a business card for his company RMS. This risk management company is hiring. In fact they have a food truck which they are sponsoring across the street from the convention center.



Arrived at RightScale User Conference 2011

November 9, 2011

Why a Cloud Computing Magazine? Why Now?

November 4, 2011

I am very excited to be going to the Cloud Expo next week in Silicon Valley - it is always a great show and I have lots of video interviews set up. I have been to the last three east coast shows in New York - this is the first time I am going to the west coast for the event. Fuat Kircaali and his team have done a tremendous job over the years.

The following article is the first draft of my column in a new TMC publication which is timely and should be of interest to virtually everyone in tech.

iPhone 4S Review with Help from Duran Duran

October 27, 2011

Two days ago I happened upon a new iPhone 4S as a replacement for my current 4 model. On the same day, I had an opportunity to go to Madison Square Garden and watch a Duran Duran concert where I was able to put this state of the art phone through its paces. I found it ironic that Simon Le Bon, the lead singer of the group said he was first in the Garden 30 years ago – and that was around the time I was introduced to PCs and programming in general. Now, here I was using the new phone as a camera in what has to be one of the harshest environments ever in which to shoot photos and videos.

TMC Covering Cloud, 4G and Open-Source This Week

October 24, 2011

Quite often at industry events I hear people say they can’t believe how many events TMC goes to each year and moreover,  they ask just how many conferences we cover each year. I haven’t done the math but it’s a lot. But since I was thinking about it, I figured I would share our schedule this week… To me the amount of money a company invests into the markets they serve is an important part of being successful. In other words, in order to keep our readers and viewers informed, we have to be able to cover all the important conferences in the market.

New Interactive Intelligence Quick Spin Cloud Contact Center Trial Portal

October 17, 2011

Coming off the first six months of 2011, Interactive Intelligence enjoyed cloud-based revenue growth numbers of 58% while orders increased a whopping 146% during the same period. Moreover, the cloud accounted for 26% of the company’s total new order dollar volume in the first half of 2011. Company CMO Joe Staples said the following to me in a meeting in New York, “We are seeing a huge shift towards the cloud.” He continued, “It is talked about in every single deal we are in.”

As a refresher – the company started selling a hosted solution in 2005 but relaunched its cloud-based communications as a service or CaaS solution in 2009.

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