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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cloud Computing

With Rypple Acquisition Salesforce on Track to be Cloud-Based Oracle

December 16, 2011

In the early nineties I was and SQL programmer in a market dominated by companies like Oracle and Informix. At the time these database companies stuck to their core competency. Fast forward a few decades and Oracle sells software in virtually every space. Moreover they are a revenue generating machine as they have gobbled up so many companies; there are few other choices in the market.

Dotcom All Over Again?

December 5, 2011

This time domain names = IP addresses and dotcom = cloud

The idea of cloud is not new – think mainfraimes, ADP for payroll and the ASP market of over a decade ago. This time though the investors are behind the move and it seems potentially for good. I say “potentially” because I launched a magazine to educate the market on the cloud revolution called Communications ASP in 2001 and it was a mega-success for a few issues until almost all our advertisers told us at once that their investors no longer allowed them to use the term ASP.

Using Amazon to Compare Kindle Fire to iPad

December 5, 2011

Apple customer loyalty is the stuff of legend as anyone who visited an Apple store this holiday season can attest to and to delve further into this issue Philip Elmer-DeWitt at CNNMoney did some research on Amazon to see which device customers liked better. As the Kindle Fire has only been out a short while it may be unfair to compare the devices as Apple has had some years to improve the tablet’s software. Then again, running on Android, the Kindle Fire does benefit from software updates which have been issued to solve problems faced by other tablet and smartphone makers.

The bottom line is the Kindle fire has 47% five-star reviews and 13.3% one-star reviews.

Moderating an MSP Webinar Today

December 1, 2011

Today, December 1st, 2011 at 2:00 pm EST I will be moderating a webinar discussing the value of managed services. The webinar sponsored by Sprint will feature a presentation from Johna Till Johnson the President of Nemertes research as well a live customer case study from Joseph Carpico, Manager, Range and Communications Services at satellite launch contractor Energia Logistics, LTD. In addition we will have a panel discussion I will lead analyzing the opportunities for MSP customers and the industry as a whole. In addition we will get to hear the perspective of Mike Cole, Manager of Managed Solutions at Sprint.

Salesforce Cloudforce NY 2011 Live Blog

November 30, 2011

I am headed to NY as I post. Check back for updates throughout the day.

Heading to the keynote there was a DJ in the atrium of the Jacob Javits Center playing techno music wearing a shirt that said I Cloud NY. Nice addition.

We are waiting for the keynote to start - so far there was a video touting the importance of social - including Twitter. then an interview with Comcast and Facebook execs.

Keynote starts with Metallica Enter Sandman - with an accompanying video of catchy buzzwords - cloud - post PC, etc.

Marc Benioff takes the stage: We were born cloud at Salesforce.com and we were reborn social.

Facebook is easting the web - 23% of the time on web is social.

Mobile minutes per day is higher than on PCs.

A persistent part of how we do work each day.



Next year we will exceed $3B annual run rate.

















Will Rockit Redefine Social CRM?

November 18, 2011

What happens when you merge social CRM, location based marketing, mobile marketing, loyalty rewards and targeted social marketing? The answer is Rockit – a new company whose goal is to prove to the world that managing customers in the new multichannel, multimedia world is far from “rocket science” (get it?).

The company provides a loyalty-enabled platform allowing customers to sign up for offers in categories of interest or by company and these companies can use the platform to track customer loyalty, communicate and push out special offers and incentives.

Big Week for Tor and The Privacy Minded

November 16, 2011

Two big pieces of news are out this week for the privacy minded users of Tor who would like to surf anonymously to keep from the prying eyes of government – first off is a new iPad browser called Covert Browser which sells for $2.99. It is no frills, no Google search bar or bookmarks but you can switch from Tor servers in various locations with a simple drop down list. The list further includes flags so you know which country they are in and server bandwidth speeds are included as well.

Browsing Disney.IN and seeing a list of TOR servers on the right hand side of the screen (click to enlarge image)

I Use Google and You Siri are no Google Killer

November 14, 2011

I worry more it will kill the public’s interest in speech rec

I have been reading with great interest all of the back and forth chatter on the web regarding Apple’s Siri and its merit as a Google killer and as I read these articles I wonder if many of the people writing these stories have followed the speech technology space these past decades. In 2000, I ran a show called Communications Solutions and on stage I did a live demo of General Magic’s Portico calling it a killer app – the next big thing. It was incredible to me and it worked pretty similarly to Siri. Sure, Apple’s speech rec “wizard” Siri has enhanced functionality allowing you to do information searches but in a decade you would expect such advancements, right?

But one has to wonder why is Siri the Google killer and why now?

Is it Web 3.0 Time in the Valley?

November 9, 2011

While spending some time here in the Santa Clara Convention Center after Cloud Expo, I just can't but get the feeling the tech world is onto the next big thing. The Cloud Expo was full of activity, a ton of new startups, funding, deployments, revenue growth and all the other positives you would expect from a fast-growing market.

We even had a mini bubble burst that hasn't been discussed much and that is many of the cloud storage vendors have been wiped out - as a result of the fact that competing with Amazon head-to-head is not an easy task. Perhaps that is why there are a bunch of new cloud security startups who are tacking very complex tasks - something that is not commoditized and an area where significant value can be added and charged for.

But what put the icing on the cake as I sit here is a person who handed me a business card for his company RMS. This risk management company is hiring. In fact they have a food truck which they are sponsoring across the street from the convention center.



Arrived at RightScale User Conference 2011

November 9, 2011

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