Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cloud Computing

AT&T Drives IoT Growth via Channel Partners

March 23, 2016



With predictions about IoT devices numbering in the billions and revolutionizing every market from medical to industrial, a simple question remains. How will all these devices and solutions get sold? Who will deploy them, connect them, harness the data they emit in order to allow businesses to become more productive and efficient?

Consider that estimates put the number of public and private companies in the US at more than 27 million and over 115 million worldwide.

API of the Week: Perfecto Speeds Time to Market, Aids Cloud Testing

March 14, 2016

Recently, my company TMC launched a new and very exciting event called All About The API, the leading conference bringing together companies who offer API’s to the developers and product managers looking to be where the next opportunity lies.

Beyond live events, our goal is to help foster live community 24x7 online by exposing you to new and innovative companies which are releasing APIs which will enable you to enhance existing solutions as well as come up with new business ideas.

To kick things off, we had an email interview with Perfecto Mobile, the company looking to simplify your app testing lab.

How Chris Botting Moved Hardware to Software Decades before Others

March 14, 2016

Recently, I ran into Chris Botting at an event where everyone was telling me about how there is a move from hardware to software and the trend is revolutionary. I told Chris, that he is responsible for this revolution yet most people aren't aware of why.

You see Chris founded a company called PakNetX back in the late nineties and when he came to my office two decades ago, he showed me a CD which contained an ACD. Until that point, an ACD or automatic call distributor was a huge, hulking piece of iron which allowed you to press a number on your phone in order to connect with the right department (1 for accounting, 2 for sales, etc.). Actually a few years earlier thanks to the PC operating systems opening up and CTI integration, we did start to the the ACD migrate to computer servers.

By the way, the reason he used a CD and not the internet is because at the time, few people had the bandwidth to download the software.



Level 3's SDN-Powered Instant-Bandwidth is here

March 13, 2016

Programmable networking (with an emphasis on analytics)! That was the message from Travis Ewert (pictured), SVP of Network Software Development for Level 3. You’ll have to excuse my exaggerated use of punctuation. Travis didn’t really exclaim or scream about programmable networking but he was very excited about to discuss how Level 3 is able to use its SDN control-layer to more flexibly provide bandwidth than other players in the space.

RingCentral: Disruptor Defends Turf through Innovation and Global Expansion

March 12, 2016

If you doubt cloud is an increasing threat to on-premise phone systems, consider RingCentral has exceeded 300,000 businesses meaning cloud has become highly disruptive to traditional PBX vendors. Smart disruptors know that once they become incumbents, they too become targets of disruption.

I often advise communications service providers the move to software solutions like NFV is critical because they need to be able to compete with OTT providers such as Facebook and WhatsApp who have a large audience of users who will use voice and video once available on their platforms. Likewise, cloud-UC players need to worry about text-based enterprise companies like Slack becoming major players in UC and collaboration.

Metaswitch: UC and CC The New and Old Growth Area for Carriers

March 11, 2016

Adding contact center and unified communications to your offerings adds a 30% addressable market for carriers according to Chris Carabello of Metawitch networks. He then said, “We're very invested in service providers and given their broadband infrastructure, ability to own quality of experience and have an existing distribution channel.”

Moreover, Chris showed me research which cites carrier customers saying they would be happy to buy these services from the carrier if the price is right.



Carriers providing contact center or even business voice services is not necessarily a new idea.

Dialpad is Reborn from Switch.co

March 7, 2016



Dialpad

was one of the coolest services ever… It allowed you in the 1990s to call any number in the US for free via the web. It caught fire around the world and was one of the first viral hits on the web. If was an app, it would likely be worth north of $100 billion today but sadly, there were no ultra-successful app stores at the time. And if memory serves, our phones weren’t smart, all they did was allow us to flip them open and talk.

Craig Walker, became a founding investor in the company and later sold it to Yahoo.

Amazon Echo now Integrates with Telzio Cloud Phone

March 2, 2016

Want to access Amazon Echo's Alexa via your phone? Well, the good news is it's as simple as dialing *0 on a Telzio IP phone and voila, you're connected. Telzio is a provider of cloud-based HD-quality business phone systems which recently announced Hollywood marketing agent BOND as a customer.


What sorts of things can you do with this integration? You can have Alexa tell you a joke, purchase items or even change your thermostat settings - if you have your home automation system linked with the Echo.

“The Amazon Echo is one of the best new smart devices to hit the market in years,” said Peter Rank Schrøder, co-founder and CEO of Telzio.




VoiceBase Insights Unveils the Dawn of Big Voice

January 19, 2016



Twenty-five percent of people won’t make a call on their cell phones this week, just another data point which reinforces the perception that voice is diminishing in value. In my numerous conversations with Jay Blazensky, Co-founder & Chief Revenue Officer of VoiceBase, I couldn’t help but think of how this perception is totally misguided. Why? His company is where voice meets cloud and machine learning.

Lifesize Reinvents Itself in Cloud Video

January 14, 2016

CEO Craig Malloy explains the new company’s mission and strategy for the future

I first introduced you to Lifesize in 2007 explaining the company offered near telepresence quality at a fraction of the cost. At the time I said, “The goal of the company is to be the price/performance leader and I can vouch for the quality of their technology as I had a chance to see it for myself.” Two years later, Logitech, excited about the opportunity to move upmarket in the video space, acquired them for $400 million.

The move upmarket: Prior to this acquisition, I had a chance to cover Lifesize as it improved its technology with better quality cameras and other peripherals.

Featured Events