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Rich Tehrani
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Cloud Computing

SimpleSignal and gUnify Brings Lync-Like Power to Google Apps

October 12, 2013

I’ve had a few conversations recently with analysts and resellers about how Microsoft Lync is getting trials in many of the largest global corporations and this has traditional telecom equipment providers getting nervous. From these discussions you might surmise that the future of telecom is going to be dominated by Redmond. We know however there is also a major competing force in the market… Cloud-based services. Moreover, Microsoft’s dominance as an operating system seems to be coming to an end due to the onslaught of Android, iOS and Chromebooks.

Vonage buys Vocalocity: Better Late Than Never

October 10, 2013

For a good part of this past decade businesses have been moving rapidly to cloud-based communications… Especially small business. Bryan Martin, 8x8 CEO – his company is one of the leaders in the hosted VoIP space, told me in 2009 – around the time of the financial crisis that the situation was good for his business.

While the business market kept improving, the consumer space got tougher as competition from Skype and MagicJack rapidly reduced margins in the space.

It has always been odd to me that Vonage ignored the business market. The branding of the company made so much sense to apply to small and medium size telecom purchases.

H2O Overgroup Speeds Telecom Carriers

September 24, 2013

As tier 2 and 3 carrriers have started to face more competition from cable and larger SIP trunking providers, they have had to look to new markets in order to grow revenue. The challenge with this strategy is dealing with billing and management of a slew of new competitive services. Enter H2O Overgroup, a company helping these carriers with billing and backoffice operations. Evan Rice (pictured) the company's VP of Sales & Marketing spent some time explaining how the market is evolving, causing his company's customers to grow into numerous markets.

The Cloud is Hurting PBX Sales

September 13, 2013

In case there was any doubt about the success of cloud-based telephony growing at the expense of customer-premise-equipment or CPE, the latest research out of Dell’Oro Group should serve as a wake-up call. Alan Weckel, Vice President of Enterprise Telephony research at the company had this to say, “If you look at 8x8, RingCentral, and Shoretel's acquisition of M5, combined they experienced growth in excess of 15% compared to 2Q12.”

ShoreTel has certainly been a visionary in the communications market – they were nimble enough to come up with a cloud solution which they purchased from M5 and are rapidly growing this part of their company as you can see from the research above.

Ben Irvine, the VP of Operations at the company’s cloud division recently told me 20% of customers are asking for cloud-based solutions off-the-bat according to the company’s partners.

GENBAND Buys Fring to Make Carriers Sexy

September 12, 2013

Carriers are scrambling right now as they see OTT services such as Skype and WhatsApp eating into their revenues. In a conversation with David Walsh (pictured), GENBAND’s new CEO, we discussed how OTT players have taken 30% of voice traffic in seven years and how service provider voice growth is now around 3% per year.



In response to this onslaught of new competition, carriers have come together to develop standards which will allow their telecom equipment to run on off-the-shelf servers so they can more effectively compete with their app-based competitors. This initiative: network functions virtualization or NFV will help turn hardware-based telcos into software telcos allowing them to be more flexible in rolling out new offerings while saving money in the process.

Conferencing is Broken and UberConference Wants to Fix it

September 11, 2013

Many conference calls in the corporate world start with lots of beeping and questions. “Did someone just join?” “Hello?” “Who just came on?” Occasionally you also get the stray person from another corporate department that joins by accident. All of this non-core communication to get to the actual call is wasteful and kills productivity. Of course it gives the people on the call extra time to update their Facebook profiles and check out the day’s news but most companies likely are looking to reduce this time-wasting taken for granted as part of the typical conference.

Find Rich Tehrani at ITEXPO Las Vegas 2013

August 23, 2013

If you follow my blog or social sites you know I’ll be at ITEXPO next week at Mandalay Bay and I’m very excited to meet with you all.

This is where you can find me:

On Monday, 8/26 at 9:00am I’ll be checking out the Asterisk 1-2-3 training course and the SUITS conference which focuses on telecom patent protection. At 12:00 that day, I’ll be at the SDN preconference learning about software defined networking.

Axis Communications Uses APIs and Low-Light Tech to Differentiate

August 5, 2013

One constant in business has been the ecosystem can be more important than the product. As an example, if a person is considering attending a conference, they typically look at the speakers and exhibitors to see if there is a fit before booking their trip. In other cases they will look to see who else is attending before they decide to pull the trigger. Over the last few decades a number of tech companies did their best to attract developers to their platforms to build their ecosystems.

Chromecast Dongle Helps Google Take Down Apple

July 26, 2013

A low-cost atom bomb from Google aimed at the living room

If you have been following Google’s moves lately you see the company seems to have a laser focus on being a leader in a number of areas from autonomous cars to balloon-powered WiFi. Its important to point out there seems to be intense focus on competing with Apple with the introduction of solid products which are priced far lower than what Cupertino has to offer.

In the past five years, Google has launched an app store, an OS for mobile devices, smartphones, tablets and cloud-powered laptops. Now the company has unveiled Chromecast, a $35 dongle allowing streaming from mobile device to any television.



In short it takes on Apple TV to some degree and costs one-third as much.

Why I'm Almost Able to Recommend You Ditch iPhone E-mail for Boxer

July 12, 2013

The Boxer email client for iOS may be one of the better productivity tools you will find as it is easier to use in many ways than the native iOS e-mail app on the iPhone. I’ve been using Boxer for some months now and until the most recent version, 2.6.0, I didn’t feel comfortable recommending it. What has changed is the support of landscape mode when composing messages.

Perhaps the most important benefit of the app is the ability swipe a message to delete it while having a quick undelete available until you take another action within the app.

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