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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Cloud Computing

The Cloud is Hurting PBX Sales

September 13, 2013

In case there was any doubt about the success of cloud-based telephony growing at the expense of customer-premise-equipment or CPE, the latest research out of Dell’Oro Group should serve as a wake-up call. Alan Weckel, Vice President of Enterprise Telephony research at the company had this to say, “If you look at 8x8, RingCentral, and Shoretel's acquisition of M5, combined they experienced growth in excess of 15% compared to 2Q12.”

ShoreTel has certainly been a visionary in the communications market – they were nimble enough to come up with a cloud solution which they purchased from M5 and are rapidly growing this part of their company as you can see from the research above.

Ben Irvine, the VP of Operations at the company’s cloud division recently told me 20% of customers are asking for cloud-based solutions off-the-bat according to the company’s partners.

GENBAND Buys Fring to Make Carriers Sexy

September 12, 2013

Carriers are scrambling right now as they see OTT services such as Skype and WhatsApp eating into their revenues. In a conversation with David Walsh (pictured), GENBAND’s new CEO, we discussed how OTT players have taken 30% of voice traffic in seven years and how service provider voice growth is now around 3% per year.

In response to this onslaught of new competition, carriers have come together to develop standards which will allow their telecom equipment to run on off-the-shelf servers so they can more effectively compete with their app-based competitors. This initiative: network functions virtualization or NFV will help turn hardware-based telcos into software telcos allowing them to be more flexible in rolling out new offerings while saving money in the process.

Conferencing is Broken and UberConference Wants to Fix it

September 11, 2013

Many conference calls in the corporate world start with lots of beeping and questions. “Did someone just join?” “Hello?” “Who just came on?” Occasionally you also get the stray person from another corporate department that joins by accident. All of this non-core communication to get to the actual call is wasteful and kills productivity. Of course it gives the people on the call extra time to update their Facebook profiles and check out the day’s news but most companies likely are looking to reduce this time-wasting taken for granted as part of the typical conference.

Find Rich Tehrani at ITEXPO Las Vegas 2013

August 23, 2013

If you follow my blog or social sites you know I’ll be at ITEXPO next week at Mandalay Bay and I’m very excited to meet with you all.

This is where you can find me:

On Monday, 8/26 at 9:00am I’ll be checking out the Asterisk 1-2-3 training course and the SUITS conference which focuses on telecom patent protection. At 12:00 that day, I’ll be at the SDN preconference learning about software defined networking.

Axis Communications Uses APIs and Low-Light Tech to Differentiate

August 5, 2013

One constant in business has been the ecosystem can be more important than the product. As an example, if a person is considering attending a conference, they typically look at the speakers and exhibitors to see if there is a fit before booking their trip. In other cases they will look to see who else is attending before they decide to pull the trigger. Over the last few decades a number of tech companies did their best to attract developers to their platforms to build their ecosystems.

Chromecast Dongle Helps Google Take Down Apple

July 26, 2013

A low-cost atom bomb from Google aimed at the living room

If you have been following Google’s moves lately you see the company seems to have a laser focus on being a leader in a number of areas from autonomous cars to balloon-powered WiFi. Its important to point out there seems to be intense focus on competing with Apple with the introduction of solid products which are priced far lower than what Cupertino has to offer.

In the past five years, Google has launched an app store, an OS for mobile devices, smartphones, tablets and cloud-powered laptops. Now the company has unveiled Chromecast, a $35 dongle allowing streaming from mobile device to any television.

In short it takes on Apple TV to some degree and costs one-third as much.

Why I'm Almost Able to Recommend You Ditch iPhone E-mail for Boxer

July 12, 2013

The Boxer email client for iOS may be one of the better productivity tools you will find as it is easier to use in many ways than the native iOS e-mail app on the iPhone. I’ve been using Boxer for some months now and until the most recent version, 2.6.0, I didn’t feel comfortable recommending it. What has changed is the support of landscape mode when composing messages.

Perhaps the most important benefit of the app is the ability swipe a message to delete it while having a quick undelete available until you take another action within the app.

TMC's New NFV News and Analysis Site

June 12, 2013

The move from proprietary hardware to software running on commercial off-the-shelf servers at the world’s telcos is one of the biggest transformations we will see this decade. Over time we can expect to see a number of network functions which used to be supplied by hardware vendors through proprietary boxes turn into software running on servers with Intel or ARM chips perhaps supplied by HP or Dell running VMware or some other flavor of virtualization. The concept is called Network Functions Virtualization or NFV. I wrote about the concept a while back in a post Metaswitch Asks: Are You Ready to be a Software Telco? and more recently in NFV-Based Software Telcos Need OSS/BSS Interoperability.

Tehrani Speaking about Cloud at the Connecticut Business Expo

June 4, 2013

ProfitBricks: Where InfiniBand Meets Cloud 2.0

May 22, 2013

In a recent meeting with William Toll and Pete Johnson of ProfitBricks, the pair were ecstatic to explain how their company has developed public cloud 2.0 – in other words this is not your father’s cloud. Now you might be thinking cloud is cloud is cloud – especially when it comes to the public variety but the company thinks differently and they make a compelling case as to why their solution is far better.

Part of the reason is structural – using InfiniBand – a switched fabric communications link which can transfer data 40-80x faster than traditional solutions, the company is able to rapidly move virtual machines around their data center… “So fast, the VM doesn’t even know it has been moved,” they said. In the real world this means they can instantly size applications and machines with the resources needed.

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