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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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iPad goes to China, Crooks Mine Facebook and ITEXPO Highlights

September 13, 2010

As the first week of the fall begins, there is a wealth of news to share such as China getting the iPad, Facebook status updates leading to burglaries, another high- level departure at Nokia and GoDaddy.com looking to sell itself for a billion dollars.

The pace of acquisitions hasn't slowed as of late - HP just announced it will acquire ArcSight to bolster its security offering and PAETEC will pick up Cavalier Telephone.

Perhaps the biggest news of all is Wal-Mart's entry into the MVNO space - they will be reselling T-Mobile's service.

If there is a common theme here - it's that technology continues to be full of opportunity as it becomes more common.

Startup Camp at ITEXPO Announces Jeff Bonforte, XOBNI CEO as Keynote

September 13, 2010

One of the more exciting events taking place at ITEXPO earlier this year was StartUp Camp as it was a single place you could visit to learn about the absolute coolest vendors trying to break into the communications space. In a few weeks StartUp Camp2 Comm Edition comes to Los Angeles October 4th and is collocated with ITEXPO once again.

There are many people in tech who are not only passionate but have very funny but quirky senses of humor. One is Jamie Siminoff of SimulScribe/PhoneTag. The other is Jeff Bonforte (pictured) CEO of e-mail productivity boosting XOBNI.

Jamie keynoted (see video below) last year's conference and Jeff will keynote this one. Expect Jeff to also be funny and inspirational.



Cisco Quad Points to Communications Future

September 13, 2010

With Twitter and Facebook entrenching themselves as the defacto social destinations for consumers there is a more quiet race betwen enterprise technology companies to position themselves as the next information hub for collaboration in the corporate world. I recently spent a tremendous amount of time with Cisco's Murali Sitaram (pictured) the VP/GM of Cisco's Enterprise Platforms unit to learn more about Cisco's Quad initiative which ties together synchronous and asynchronous communications via a very social-networking friendly interface. The name Quad of course is a play on the campus quad which is often a meeting place at universities. And as you've no doubt guessed, the goal here is to create a virtual meeting place which has all the social benefits of the real-world coupled with the strengths of search, databases and real-time communications.

Cisco Quad aims to unify synchronous and asynchronous communications





Google in Your Brain and ITEXPO Update

September 8, 2010

For some reason when I hear Sergey Brin wants Google to be the third half of my brain I feel a bit freaked out. Partially because they already know what everyone wants, desires - how often we search for our Exes, how often we check porn, etc. Then again, the next step seems to be logically implanting themselves in our heads so why am I surprised?

I just hope the third brain they put in me is out of Beta.

Then again, I could use some help from the Google guys when keeping track of all the excitement and new events surrounding ITEXPO.

How The Internet Can Reduce Global Theft

September 3, 2010

A while back I left a GPS unit in a rental car and when I returned it. I don't want to be offensive to any particular company so I will refer to the GPS company supplying my device as PomPom. When I realized I wasn't going to get it back I called the company because I remembered it was M2M-enabled and as such I paid a $10/month fee for Google search access and other online goodies.

The first thing I did was cancel my account but the second was ask that it not be enabled again if someone who takes the unit calls PomPom to start the service.

Alcatel-Lucent Outlines Next Generation Communications

September 1, 2010

Having recently purchased a Sony Dash which I still need to take out of the box, I am obviously intrigued by the idea of devices which allow widgets to run on them. Apparently Alcatel-Lucent too is enamored with the concept of widgets and mobile apps as the company just picked up OpenPlug, a company focused on cross-platform application development solutions. This purchase follows on the acquisition of ProgrammableWeb a major resource to the development community involved in mashups and web-based APIs.

What does this tell you?

Nokia, RIM, Skype, Cisco and ITEXPO News August 30, 2010

August 30, 2010

Tech once again has been an amazingly vibrant market in the last week of August when news is generally slow. A recent trend has to do withtechnology companies playing nice with global governments to make sure they aren't rejected or find themselves out of favor like Google happens to be in China.

Nokia Spices up its Servers

Nokia for its part has decided to put servers in India to comply with local laws allowing government officials access to once impenetrable communications systems. You may recall India recently had some issues with not being able to monitor messages sent on Blackberrys.

Skype - an M&A Target



Technology and TMC Happenings August 26, 2010

August 26, 2010

SkyFire Comes to iPhone

I was a huge fan of SkyFire on Windows Mobile as it approximated the iPhone Safari browser on a Windows Mobile device while also supporting Flash. Now it seems this browser is coming to the iPhone and I wonder if Apple will force the company to disable the Flash support to ensure it abides by the company's rules of not allowing other "programming languages" to run on it.

TMC Communities Continue Growth

Google Gmail VoIP, Cloud Computing and Other News August, 25 2010

August 25, 2010

It's been a busy day in the world of tech news as Google who already has a telecom service in Google Voice has expanded it into Gmail with a two-pronged goal of making it easier to call via Google's network and making the Skype IPO less lucrative. In addition, cloud computing has heated up with Nimbula receiving $15 million dollars so the ex-Amazon founders can purse providing private cloud services.

On the TMC front, we officially released TechZone360, our new site dedicated to all things tech and sporting a new and cool interface we hope you love. My readers got an unauthorized sneak peak last week (thanks for not squealing on me) and you can see it has evolved quite a bit these past days.

Agent Market Dies, Gets Reborn at ITEXPO

August 25, 2010

In the mid-nineties as the CTI market stormed onto the scene a slew of new unified messaging companies came onto the scene looking to sell systems which integrated voicemail into corporate email repositories and later IP-based phone systems. The biggest challenge of the day was the traditional interconnect or telephone system reseller didn't understand data and the data guys didn't get voice.

A new breed of reseller was born and the data and voice VARs who couldn't adapt were at a huge disadvantage which forced many of them to close up shop.

The agent market too is evolving as core products are being sold today through call centers and the Internet and if you are still doing business the way you did a decade ago, you are in deep trouble.

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