Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Communications Developer

ShopVisible on Mobile Commerce

July 22, 2010

There has been and will continue to be a massive increase in mobile commerce as consumers are becoming more accustomed to shopping online and mobile devices are proliferating and providing bigger screens and better interfaces. Personally I have been amazed at how easy it is to use a number of sites such as Amazon to purchase as I am walking while walking by doing a quick search and check-out without the need to enter in a great deal of data.

There are many hundreds of thousands of retailers globally or more who must grapple with developing online interfaces which allow customers to make rapid purchases regardless of device. ShopVisible LLC is one company devoted to helping retailers migrate seamlessly to the mobile web and I did get a chance to test one of the implementations they performed for a customer and thought the results were good in that they gave consumers a chance to find what they wanted in a non-cluttered manner.

Truphone, GlowPoint, XConnect, In Store Solutions News and More

July 21, 2010

Today, TMC hosted a number of companies in the communications and technology spaces and it was a learning experience for all. Much news was broken and you can expect a torrent of related articles from my editors this week. TMC's Juliana Kenny does a great job giving you an overview of the companies we met with below.

 

The following companies were present and clicking on the links will take you to video explaining exactly what they do and what they plan to provide customers in the future.

They Should call it Cursed Phone 4

July 19, 2010

I have written repeatedly about how Apple is in an amazing position and how competing with the company is becoming very difficult. The company's desktops and laptops are getting a massive lift from the buzz surrounding the iPod, iPhone and iPad and as more people buy these aforementioned devices, the community of customers purchasing music and apps soars.

Many companies have cycles they go through - no organization has a share price or business which goes straight up.

TMC Editorial Open House August 12th

July 19, 2010

Last week I was fortunate enough to head out to San Jose and shoot video interviews with over 100 companies who are the heart and soul of Silicon Valley. For me, it was energizing and refreshing - like consuming vials of energy boosting supplements in rapid succession. In addition, some of my editorial editorial team came with me to meet and greet as well as network with the many companies who make up the various tech markets the TMCnet audience cares about.

A few videos shot last week

AT&T Churn Rate Insanely Low

July 17, 2010

Gary Kim does a great job explaining in an articlethat Customers will put up with a a lot of imperfection in service quality as evidenced by the 1% churn rate of AT&T versus the industry average of 3%. One wonders however if this staggering low rate isn't just consumers not wanting to give up their iPhones. Kim also mentions Verizon in his post and I agree that the real test comes when the iPhone gets offered on this network - if ever. My experience has shown that around 50% of AT&T users would switch to Verizon based on casual conversations. The impact of so many millions of customers switching carriers would obviously mean the burden of supporting all this wireless data will switch from one carrier to another quite quickly. This brings us back to AT&T who has a limited amount of time to improve it's network before it has to deal with real competition from the Verizon iPhone, Droid X or new Blackberry device said to be yet another iPhone killer.

San Jose Videos Beginning to Post

July 14, 2010

Consumer Reports Says Steer Clear of iPhone 4

July 12, 2010

Consumer Reports has tested the iPhone 4 in its lab and has duplicated the antenna problem so many are having. The problem has to do with signal quality degrading to the point of calls being dropped by the iPhone. The fix they found is to use duct tape or other nonconductive material to cover the spot on the lower left of the phone which causes problems.

Apple, for its part is going to roll out a software update which alters its calculation of antenna bars and they believe this will solve the problem.

BP Bankruptcy Potential, New Google AppGen and other news

July 12, 2010

I am off to San Jose and in case you are looking for some content to catch up on while I am offline I posted some links for you below:

Robert Hashemian opines on BP's financial future. I disagree about the company's potential to go bankrupt - I think it still is a distinct possibility. After all, the oil is still gushing.

Mobile YouTube Site Shows Cloud's Potential

July 9, 2010

iJustine's videos on the mobile version of YouTube running on an iPhone 4


Without a doubt one of the best results of the feud between Microsoft and Google is the migration towards web-based apps by the search giant. Two things Google will continue to do to take the wind out of Apple's sails are to provide applications and services which give Android an advantage over the iPhone and migrate applications to the cloud. The reason for the cloud migration has to do with proving you can do everything you need to in a hosted data center and that local apps are a legacy nuisance.

Spotted Dog Technology Brings Firefighting into the Cloud

July 8, 2010

Technology when applied to many processes can help them become more efficient. The spreadsheet is a simple example of an application which not only boosted efficiency; it allowed businesses to play our numerous business scenarios in real-time. Being in the media business back when we used to call it publishing, I have never ceased to be amazed at how computers changed the face of mailing lists, invoicing, printing through desktop publishing and eventually even article and blog distribution through sophisticated content management.

In some applications technology not only saves money and increases productivity but it can save lives as well.

Featured Events