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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Communications Developer

Neustar Aims to Make Mobile App Development Easier

March 20, 2012

With over half a million apps in the Apple App Store alone one might argue that developers have all the tools they have to develop compelling applications but what if there was a way to take traditional apps and integrate them more closely with carrier networks and big data analytics allowing them to be more powerful, spur increased consumer spending while greasing the wheels of mobile commerce and more?

Recently Jean Foster and Steve Edwards at Neustar showed me their Intelligent Cloud service which integrates rich anonymized databases from TARGUSInfo with access to carrier networks and other information to accelerate developer productivity and to frankly enable applications to become better drivers of value for consumers and revenue for advertisers and merchants.

One demo they showed me involved a gift card where a user scans the bar code associated with it. At this point a unique URL is passed to a browser and opened on the mobile device allowing a consumer to check balance information, make a payment and connect their cell phone to the card.

Need a New Car? Win a Mustang at ITEXPO in Miami Next Week

January 27, 2012



I think I may have one of the best jobs in the world. I admit it is a bit ADHD-inducing as I get involved in lots of areas from new media to the latest technologies in the market as I run this major media company which is TMC. Not only do I get help influence tens of millions of people online I also get to host live events where I meet many of the readers who frequent my blog and TMCnet - the main web portal of TMC where I am CEO.

But the most exciting part of my job comes twice a year when I give away a car to an unsuspecting attendee at ITEXPO. Next week - Friday Feb 3rd at 1:45 pm at the Miami Beach Convention Center, I get to give the next car away and it will be a Ford Mustang.



ITEXPO East 2012 Miami Schedule

January 25, 2012

One of the most frequent question I get regarding TMC’s ITEXPO which takes place next week in Miami – is with all that is going on – how do you make a decision as to which parts of the show to attend. Truth be told I believe the event and its collocated conferences and educational sessions rivals just about any other tech show in terms of education.

Some of the hot topics to be discussed include not only general communications and technology but 4G wireless, mobility, Asterisk, open source, business video, the channel, cloud computing and communications, HTML5, Mobile Latin America communications, M2M, technology patents, the MSP market, Super WiFi/white spaces and much more.

The following is a list of important details you will need to help navigate ITEXPO East 2012 Miami.

ITEXPO East 2012 Miami Out of Office Message

January 24, 2012

While I digest the super-strong, mind-numbing Apple growth numbers which propelled the stock to a high of $460 per share after hours I have just set my out of office message for next week when I will be at ITEXPO. The message is below in case you want to use something similar. And for your convenience here is the first show daily from the event – which covers news from Sprint, AT&T, Whitespace Alliance, Panasonic, Accedian Networks, Cycle30, FaxSIPit, Phone.com and Polar Media.

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Paget Alves, Sprint CSO keynotes ITEXPO in Miami

January 17, 2012

Dear readers – thanks for registering for ITEXPO – our conference registration numbers show there is solid attendance already and the scope of attendees as always will be international with people coming from as far away as China. What I love about running conferences is the ability to experiment with the leading edge of technology to help attendees stay up to date on the latest happenings in hot spaces like super WiFi, UC, IP collaboration, mobility, 4G, M2M, etc.

On Wednesday, February 1, at 3:30 PM, Sprint’s Chief Sales Officer Paget Alves will help tie many of the themes at ITEXPO and related show as he discuss the power of ingenuity in the business-to-business space and its influence on wireless technologies – both current and future.

If you want to stay up to date on the latest in technology and communications including cloud computing, asterisk, the opportunity for channel partners, HTML5, the MSP space, startups, etc you should think about attending.

Can Incumbent Companies be Disruptors?

January 14, 2012

Business disruption through technologies they never saw coming is fascinating to me. I have been fortunate enough to be in the technology and communications spaces at a time when the pace of change has been breathtaking.

Consider for example in the 1980s when Rockwell one of the leading ACD manufacturers collaborated with IBM to enable computer-telephony integration or CTI. As a point of reference an ACD is an automatic call distributor and is the machine that asks you to press one if you are calling about domestic travel and so on.

Alianza Lands Huge Clearwire Cloud Communications Deal

December 20, 2011

Fasten your seat-belts - this is getting interesting... cloud-communications provider Alianza just landed a four-year hosted software licensing agreement with Clearwire. Alianza's end-to-end voice platform combines all the back-office platform management, product management, and end-user support functions into a single web-based administrative user interface and this deal marks perhaps one of the largest if not largest cloud-based VoIP deal I am aware of. Company President and CEO Brian Beutler certainly thinks this is the largest deal in the industry...

Bluetooth Smart Ready Shows Potential

December 19, 2011

Bluetooth to me is one of the most convenient technologies I use as it allows me to get rid of the cord from my mobile and desk phones. I am surprised actually that everyone doesn't use a stereo bluetooth headset - at gyms around the country it seems like one out of 10 music listeners have given up their typically white cords in favor of new technology.

Frankly I just don't get it but am hoping that the new bluetooth 4.0 standard which is more miserly with power will make a good technology even more useful. It is worth pointing out the SIG wants you to refer to it as Bluetooth Smart Ready.

In theory the power consumption is so low that you can get a year out of a device using a button size battery - now that's low-power.

As you might imagine, applications in home automation and the medical field are prime examples of where such a low-power wireless technology will shine.

Thanks to Kickstarter there may soon be an automotive app - one which syncs with your iPhone 4S which was the first phone to support bluetooth 4.0 BTW. The solution constantly updates your car's location via a small device which is connected to your automobile.







Avaya's Top Communication Trends in 2012

December 16, 2011

Recently I had a chance to have an in-depth conversation with Avaya about the trends they see for 2012 in the communications space. In particular I spoke with George Humphrey a Director and Line of Business Owner at Avaya and Diane Royer, Senior Marketing Services Manager.

The trends below are at times augmented or enhanced with my thoughts.

1) Mobility raises the expectation of availability

Tech Growth: It's all about the Arbitrage

October 15, 2011

Wikipedia defines arbitrage as the practice of taking advantage of a price difference between two or more markets and I’m amazed at how it’s helped the world of tech grow through the decades. Now before I continue I should point out productivity and flexibility are also crucial reasons for tech growth. For example, the PC spreadsheet made it possible to not only perform financial calculations more quickly but more importantly to perform calculations you just couldn’t afford to have humans do.

But really, arbitrage is the hidden gem in the market because quite often it fuels the use of a new technology with paying customers who can justify the expense because they are saving money elsewhere.

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