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Metaswitch Thrutu iPhone App Lets Carriers Become Social Hubs

July 20, 2011

Earlier this year I came across Thrutu from Metaswitch newtorks - an application development platform allowing carriers to leverage rich social features and provide them as services to customers. In short, this is the exact sort of solution wireless phone companies need to try to keep their customers engaged and more importantly paying them.

Of even greater importance for service providers is being able to ensure that the contact database doesn't continue to get moved from the carrier cloud to the social cloud. By that I mean, consumers are relying more and more on Facebook and Twitter as their contact database making the carrier and the phones they sell less important.

Thrutu brings social features such as location, contact and photo sharing as well as prodding via a remote vibration (like Facebook's poke) and more via an API which developers can use to do much more.

I saw a demo of it working on Android phones and was impressed and as of this moment the company has released an iPhone version as well. As you may have guessed, you will be better off using such a service on a network voice and data can be shared such as GSM or in an area where there is WiFi and 3G/cellular.

Of course the question you have to ask is whether it is too late for carriers to basically reinvent social networks which are already dominated by the web giants we all know (and many love).







Sprint Tries Desperately to Block AT&T, T-Mobile USA Merger

June 28, 2011



At a time when wireless broadband is becoming so important to US consumers and businesses, how can it make sense to have less choice in the market? Moreover, as carriers shift from all-you-can-eat pricing to a tiered system, isn't it obvious that wireless charges for consumers are going to skyrocket?

These are some of the arguments opponents to the merger of AT&T and T-Mobile USA are making but AT&T spends so much on lobbying and is so well-connected, they seem to be close to getting their deal done.

The situation for Sprint is so dire, the company's CEO Dan Hesse is doing virtually anything he can to prove the deal is bad for consumers. This includes an 18-state push and tripling of the time he spends in front of Congress and regulatory bodies.

Generally any action has positives and negatives associated with it and Hesse has to prove that on balance, AT&T will either provide inferior service or higher prices as a result of this merger.

Certainly the momentum is on the side of AT&T and not Sprint but the government does need to sign off on this deal and if he can find enough sympathetic listeners he may be able to kill this deal or at least make AT&T have to give up some very painful items to get it done.

More from Bloomberg BusinessWeek.











Swiffy From Google: Convert Flash to HTML5

June 28, 2011

Slowly but surely the tools to enable Flash animations to become HTML5 are being introduced and as they become more refined, it will be far easier for developers familiar with SWF files to figure their way around HTML5. Google recently announced Swiffy as part of Google Labs - a cloud-based converter which uses a compact JSON representation of the animation, which is rendered using SVG and a bit of HTML5 and CSS3. ActionScript 2.0 is also present in the JSON object, and is interpreted in JavaScript in the browser. The company says the result are files which are almost as compact as the original SWF files.

Verbalizer: Bringing the Power of Google and Voice to Hackers

June 28, 2011

Avaya's Support Strategy Emulates Successful Cancer Diagnostic Systems

June 23, 2011

It is an unusual occurrence for me to receive a call from any company to discuss their support. Generally the media gets all warm and fuzzy about tangible things like new product launches – scoops and items you can put in the category of breaking news. Ironically though if you ask most companies what differentiates them from the pack, service and support is typically the most common answer. Yet, I can’t remember other companies asking me to meet their new head of global services.

Quad: The Death of E-mail and Cisco's Social Enterprise Ambitions

June 20, 2011

Quad moves to the cloud, has native Cius tablet support and offers better interoperability

Last week I took a train into the city from TMC’s Connecticut HQ to spend time with the Cisco Quad collaboration team – using Cisco telepresence technology and it was a fascinating look into the company’s foray into a post-email, collaborative enterprise world. First things first, I wrote about Quad and spoke with Murali Sitaram VP/GM of Cisco's Enterprise Platforms unit last September and since then Quad has not been talked about much in the media and has limited buzz in the market. Moreover, Cisco is repositioning itself – lightening up on consumer products meaning much of the company’s messaging has been in other areas of the market including launching consumer telepresence product UMI – something which should never should have gotten the green light.

Ericsson Telcordia Acquisition Analysis

June 14, 2011

Top 20 VoIP Innovators

June 13, 2011

HTML5 Shines on New FT App

June 10, 2011


According to Ed Silverstein on TMCnet's sister site TechZone360, The Financial Times recently released a web app at app.ft.com based on HTML5 and in doing so has shown the Splinternet may be reversing course. As you may recall, I coined the term Splinternet in 2008 to describe the splintering of app environments on the web. Programmers currently utilize so much overhead to program for various environments that they take precious resources from differentiating their apps. The scenario is reminiscent of the hundreds or thousands of printer drivers developers had to provide with their software before Windows became popular and handled this task for the development community.


Thoughts From an HTML5 Evangelist

May 19, 2011

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