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Communications Developer

NXTComm, VPF, ITEXPO and More

June 25, 2008

I am back from NXTComm, the Voice Peering Forum and my trip to Vancouver. It is good to be home and I have so much to share. A few things you should know about are the fact that TMCnet was on-hand at NXTComm doing video interviews with a number of the movers and shakers.

Here is one of these interviews with Erik Linask and Sam Lisle from Fujitsu. This interview page has a menu of all the interviews so I hope you enjoy them all.

On another note, my team and I will be gearing up to put the final touches on ITEXPO which takes place September 16-18, 2008 at the Los Angeles Convention Center.



Is Ribbit The Phone Company of the Future?

June 24, 2008



As telephony opens up, many companies are looking to take advantage of the new possibilities  communications offers. One example is Ribbit, an organization which bills itself as Silicon Valley's first phone company. According to Crick Waters (pictured) one of the company's founders, this tongue-in-cheek description is basically a way of saying they look at telecom from a new angle.

To facilitate this new way of looking at telecom, they have developed APIs which let you interface telephony into applications. For example, their service is interconnected to SalesForce.com and subsequently you can make calls from within SalesForce.com which go out through Ribbit's network.



Move Avatar Buzz

June 23, 2008

You have heard me go on and on about avatars in the past. Here are some of my recent blog posts in fact:

Mobile Virtual Worlds Emerge

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do...

Posted on June 4, 2008 4:55 PM



AOL AIM For Windows Mobile

June 23, 2008

Critical Links Choses Digium

June 23, 2008

Big news for Digium as the company will be the exclusive supplier of Asterisk-compatible analog and digital PCI and PCIe telephony boards for the Critical Links' edgeBOX solution.

If you aren't familiar,edgeBOX is an office-in-a-box appliance that provides a complete voice, data and IT solution for SMEs and enterprise branch offices. The multi-function gateway appliance includes VOIP/IP-PBX, VPN, security, NAC, QoS and a WiFi access point as well as a fax-server, Web server, e-mail server, print server and data storage. The solution is designed to support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc.

If you are interested in learning more, check out this article from Greg Galitzine.



Emerson Network Power News

June 21, 2008

Emerson Network Power picked up the Motorola Embedded Computing Group last September and since that time, the company has made great progress in rolling out new products. I recently had a chance to sit down with Brian Carr Strategic Marketing Manager Embedded Computing to learn more about the company's products.

Carr explained that Emerson got interested in the embedded computing market when they purchased Artesyn. Emerson is a very large company -- $22 billion dollars and the Network Power division is $5 billion dollars making it quite a substantial player in the market.

The Importance of Communications

June 21, 2008

Do we realize the importance of what we do? I have been thinking about this question a great deal lately. I see the amazing technology being developed by the entire industry and I just can't help but wonder - do we realize how important we are to the world economy. I am far from an economist but I know that when productivity improves so does the standard of living.

Cisco's Managed Services Push

June 17, 2008

It has been an interesting day so far here at NXTComm. The first meeting of the day was with Cisco who plans on becoming a much bigger player in the managed services spaceā€¦ Al Safarikas the Sr. Director, Wireline Segment Service Provider Marketing at the company shared some thoughts on how Cisco is helping service providers worldwide deploy managed services.

One issue that came up is what precisely is the definition of managed services. From Cisco's point of view it is as follows:

Information technology which is remotely managed and provisioned, delivered as a finished product - operated by skilled professionals from a NOC.

Safarikas mentioned where the equipment sits is immaterial and this makes good sense.

Other points worth noting from our conversation are as follows:
  • Predefined SLAs that are negotiated with end users
  • It does not matter where the box sits or who owns them
  • Companies want managed services to support business initiatives

From there we discussed how Cisco helps its partners deliver managed services.

The company has expanded on the popular Cisco Powered program and helps its partners with sales and marketing, providing channel managers and other services to ensure a partner's success. AT&T Telepresence is a great example of this.

I asked what pain Cisco takes away for customers and to this Safarikas replied, "Partner with Cisco and improve your chance for success with managed services - We have the best technology, understanding of the marketplace, best capability of building [our customer's] operating capabilities through Cisco professional services."

This was a pretty memorable meeting and Cisco should be commended for looking to help the industry by defining terms such as managed services.















Hyperconnectivity, Live and in Person

June 11, 2008

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others are mushrooming.

It seems obvious that today's teens will demand social networking in the workplace meaning IT departments will have to support these myriad communications mechanisms while dealing with the repercussions of compliance management. Not allowing social networks into your company may even be a deal-breaker when hiring the best talent in the market. We may see a time where publicly traded companies fearful of social networks will lose workers to smaller companies who are more social-network friendly.

Another challenge is web browsers on phones.



Sipera Looks To The Channel

June 11, 2008

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