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Emerson Network Power News

June 21, 2008

Emerson Network Power picked up the Motorola Embedded Computing Group last September and since that time, the company has made great progress in rolling out new products. I recently had a chance to sit down with Brian Carr Strategic Marketing Manager Embedded Computing to learn more about the company's products.

Carr explained that Emerson got interested in the embedded computing market when they purchased Artesyn. Emerson is a very large company -- $22 billion dollars and the Network Power division is $5 billion dollars making it quite a substantial player in the market.

The Importance of Communications

June 21, 2008

Do we realize the importance of what we do? I have been thinking about this question a great deal lately. I see the amazing technology being developed by the entire industry and I just can't help but wonder - do we realize how important we are to the world economy. I am far from an economist but I know that when productivity improves so does the standard of living.

Cisco's Managed Services Push

June 17, 2008

It has been an interesting day so far here at NXTComm. The first meeting of the day was with Cisco who plans on becoming a much bigger player in the managed services spaceā€¦ Al Safarikas the Sr. Director, Wireline Segment Service Provider Marketing at the company shared some thoughts on how Cisco is helping service providers worldwide deploy managed services.

One issue that came up is what precisely is the definition of managed services. From Cisco's point of view it is as follows:

Information technology which is remotely managed and provisioned, delivered as a finished product - operated by skilled professionals from a NOC.

Safarikas mentioned where the equipment sits is immaterial and this makes good sense.

Other points worth noting from our conversation are as follows:
  • Predefined SLAs that are negotiated with end users
  • It does not matter where the box sits or who owns them
  • Companies want managed services to support business initiatives

From there we discussed how Cisco helps its partners deliver managed services.

The company has expanded on the popular Cisco Powered program and helps its partners with sales and marketing, providing channel managers and other services to ensure a partner's success. AT&T Telepresence is a great example of this.

I asked what pain Cisco takes away for customers and to this Safarikas replied, "Partner with Cisco and improve your chance for success with managed services - We have the best technology, understanding of the marketplace, best capability of building [our customer's] operating capabilities through Cisco professional services."

This was a pretty memorable meeting and Cisco should be commended for looking to help the industry by defining terms such as managed services.















Hyperconnectivity, Live and in Person

June 11, 2008

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others are mushrooming.

It seems obvious that today's teens will demand social networking in the workplace meaning IT departments will have to support these myriad communications mechanisms while dealing with the repercussions of compliance management. Not allowing social networks into your company may even be a deal-breaker when hiring the best talent in the market. We may see a time where publicly traded companies fearful of social networks will lose workers to smaller companies who are more social-network friendly.

Another challenge is web browsers on phones.



Sipera Looks To The Channel

June 11, 2008

Keep In Touch

June 11, 2008

If you haven't noticed, there will be more and more touch-enabled devices in your future. The craze seemed to get the biggest boost from the popularity of the iPhone interface which spawned a number of similar interfaces from competing phone companies and even from the companies making mobile browsers.

Stacey Higginbotham, goes into detail on some of the new touch developments on her blog over at GigaOM. She further speculates that touch can be a great way to control things like lighting and HVAC.

I don't disagree but I would like to point out that it is great to see the potential of a new UI being realized because of the success of a phone. People have told me Apple is not a tech company but an interface company applying their unique perspective on various markets.



Build Communities With Google's Help

June 10, 2008

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you are hoping like-minded people will visit the community regularly and begin to associate your company as a leader in the space and hopefully some of these people will become new customers.

In this example, your resources are limited and even if they aren't, you need to choose one of these above areas to build your community. Assume each of them has equal market sizes and growth rates and you need to determine where the highest level of search interest lies.

Using the updated Google Trends, you can now see a graph over time of search volume on a relative and absolute basis and this information can be exported for analysis.

You may find for example that storage interest spikes around the year-end holidays but also seems unusually high in May of each year... This information can be useful in your business as it helps you see how people are searching for various terms.

If you have read my blog before, you know TMC has been building communities (Global Online Communities, Channels) for companies in the communications and technology space for some time now.







Podcast: AudioCodes Mediant 1000 MSBG

June 10, 2008

Recently, AudioCodes released the Mediant 1000 MSBG (Multi-Service Business Gateway) a device which combines the following: media gateway, enterprise class session border controller, data router, firewall, LAN Switch, WAN access, Stand Alone Survivability and an on-board general purpose server.

This is a big product release for the company and from what I hear there has been positive reaction from the market. In addition, this release shows the progress AudioCodes has made expanding on the solutions acquired from NetRake a few years back.

In order to learn more about this product I conducted a podcast interview with Nimrod Borovsky, Vice President, Marketing, Enterprise Business Group at AudioCodes. In the interview, we discuss how this product fits into the competitive landscape and we also delve into the benefits the gateway affords Service Providers, Businesses, OEM and ISV Customers. It is worth a listen and I hope you enjoy it.



Will Steve Jobs Wow Us?

June 7, 2008

It seems that if you do not blog about the iPhone this weekend you will be out touch with the blogging and news gathering communities. It is just that important. On Monday we will have a new Apple mobile device to drool over and I wonder if the company has any surprises up its sleeve such as higher screen resolution?

We know the new iPhone also called Jesus Phone by some will have 3G but will it also have a keyboard?

Mobile Virtual Worlds Emerge

June 4, 2008

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do you think we could see a time when we all have avatars -- or even multiple avatars used when communicating with different people?

Think about it... A work avatar in a suit, a casually dressed avatar for hanging out with your friends and yet another more "elegantly dressed" avatar for communicating with members of the opposite sex.

I recently wrote that Nortel, Dialogic and NMS are in this space but I forgot to mention that IBM too is deploying a virtual world communications system for US intelligence agencies. (Credit goes to Tony Rybczynski for reminding me yesterday of this).

Nortel recently espoused how we will one day use avatars on our mobile phones and it seems they were right on -- at least in theory.





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