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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Verizon MiFi and Boingo Indispensable

February 8, 2013

Some time back Verizon Wireless sent me a MiFi device to test and I have used it as a long-term review unit and am blown away at how useful it has become. Recently at ITEXPO in Miami I was able to use it instead of hotel WiFi which often can cost $15/day. Moreover, there was one hotel I stayed at this past month where the position of the hotel meant 4G didn't work from any provider - and it turns out I paid through the nose for hotel WiFi. I happened to use three devices and I got charged for each one (almost daily) for seven days. I didn't notice that there was a per-device charge as typically this isn't the case at the hotels I use.

Although I didn't get charged $315, that is what I would have paid had I used each device each day and the hotel didn't take some of the charges off my bill.

Tomorrow's Cloud, Optimized by Plantronics

December 19, 2012


Most people think of the cloud as being removed from the local environment because, after all, it requires the addition of a browser to access. But thanks to innovation from the people at Plantronics, the cloud can now reach through the browser and be closer to the user than ever before. In fact, the company has an SDK, which for the first time bridges the worlds of mobile and enterprise communications as well as computing. While CTI or computer-telephony integration is not a new concept, Plantronics uses its Spokes software as communications middleware to seamlessly connect mobile telephony with cloud-based or on-premise enterprise software.

Acme Packet Getting Ready for WebRTC's Second Wave

November 28, 2012

At the inaugural WebRTC Conference & Expo in San Francisco, much of the crowd was focused on demos of WebRTC working in a production environment. In one example at a luncheon keynote Mozilla showed how WebRTC communications could take place between two browsers on the same laptop. This one of the first demonstrations of the technology much of the audience had ever seen.

The event has brought together a wide swath of technology companies like Google, Plantronics, Oracle, Sangoma and Ericsson who are all very optimistic about the potential for WebRTC to be as some describe it, “A once in a lifetime opportunity in telecom.”

WebRTC: The Phone meets the Web

October 19, 2012

We have seen the multi-billion dollar communications market get disrupted as the phone met the IP network. In the video below Phil Edholm describes how with WebRTC, the phone meets the web. As he describes, even though IP communications has been around for more than a decade, there hasn’t been a fundamental change in how we communicate. We still hang our phones off servers which allow communications to take place.

A Journalist Will Win a Kindle at ITEXPO in Austin This Week

October 1, 2012

A note from the ITEXPO PR firm for all media and analysts I thought worth sharing:

We’re looking forward to having you join us at ITEXPO at the Austin Convention Center next week. Here are a few notes to ensure you have a great show:

  • Tweet from ITEXPO and you could win a Kindle! The registered press/analyst with the most individual Tweets between October 2 and October 5 citing the hashtag #ITEXPO will win a Kindle!

Latest ITEXPO Video Ad is Out!

September 4, 2012

Thanks to All the Press and Analysts Coming to ITEXPO in Austin

August 23, 2012

I wanted to thank all the press, analysts and bloggers coming to ITEXPO Oct 2-5, 2012 in Austin, Texas. We really appreciate the time you take from you busy schedules to spend with us at the show.

The event is 39 days away and already we are seeing the list build momentum. Some of the companies I’d like to thank are IMS Research, Forrester Research, Intellicom Analytics, GigaOM, Slashdot/Geeknet, Ovum, El Mundo Newspaper, Compass Intelligence, Penton, Network Products Guide, Light Reading and Penton Media.

TMC Speaking at Aspect Event This Week

June 18, 2012

Erik Linask pictured below, on the left

If you are going to the Aspect Customer Experience Event in Hollywood, FL this week, be sure to check out TMC’s Erik Linask who has a keynote presentation at 9:15 on Wednesday, June 20th, 2011. He will be speaking about Creating Your Own Vision for Unified Communications and I wish I was there to hear it for myself.

Here is Erik Linask at the recent Cable Show interviewing Adara Technologies in Boston, MA

 

HTML5 Continues to Be Big Tech News

May 22, 2012

HTML5 is being embraced by virtually every company as it a cross-platform solution to getting your content in front of users without the need for app stores or developing customized solutions for each device and OS you would like to have your content displayed upon. The good news is companies like Adobe have jumped on the bandwagon – ColdFusion 10 will support HTML5 based on news released this week in fact.

Then there is the “dark side” of HTML5 – basically some believe mobile devices and browsers aren’t ready for this new development language. This problem becomes an issue for video where 30-60 frame per second viewing is needed for optimal viewing quality.

The Adaptive Computing Ace Band

April 9, 2012

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