Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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How to Sell Communications Products This Fall

July 10, 2009

I know we are in a recession and everything is supposed to be gloom and doom, etc. but please indulge me as I remind many of you just how important it is in these tough times to get new customers.

It is for this reason I feel compelled to remind you ITEXPO has become the world's communications conference - the place you need to go to find new products and services. As a result, vendors/exhibitors were thrilled with ITEXPO in Miami this past January.
 

 

Abbeynet: From Carrier to Twitter Development

July 7, 2009

While in Sardina recently I had a chance to spend time with Luca Filigheddu the prolific blogger of all things communications, tech and more recently Twitter. I have known Luca for years via his blog and I met him live for the first time at ITEXPO in Los Angeles a few years back. When I heard I was going to be in Sardinia I contacted him.

As part of my island tour I stopped by his company Abbeynet to learn more about what his company does.

Internet Telephony Expo Becomes ITEXPO

July 6, 2009

For ten years Internet Telephony Conference & Expo has been the one trade show which focused first on bringing buyers and sellers in the communications market together -- a surprisingly novel idea in the communications conference market. And what a wild ride it has been as after the show was launched in 1999, the CLEC boom came into full swing and hordes of CLEC and ILEC decision-makers came to the show to buy all sorts of gear.

Then the telecom bubble burst and the carrier market slowed dramatically but the enterprise, SMB and government decision-makers came to the show in force. A few years later Vonage came onto the scene forcing incumbent telcos including rural, wireless and cable companies to look seriously at next generation communications.

Expand Networks Offers Free Mobile WAN Acceleration Software

May 30, 2009

The drive for more bandwidth does not slow - even in a global recession some reports show bandwidth needs increasing at rates higher than 100% per year on carrier and enterprise networks. The trend towards more collaborative applications, video, VoIP and cloud-based services are no doubt just a few factors in what seems to be just the beginning of a global bandwidth binge showing no sign of slowing.

Enter Expand a company focusing on application acceleration over WANs who is looking to help solve the branch office bandwidth drought. The company makes its living selling a variety of appliances which they say will increase ROI and stretch IT budgets further.

Adtran 1544 Series Layer 3 Switches Fill Networking Void

May 30, 2009

ADTRAN is a networking company which has transformed a great deal over the past decades. In the nineties, the company held a virtual monopoly in the CSU/DSU market and most every network had the company's standalone boxes in their network (including TMC). In fact the company was once synonymous with the term CSU/DSU in my mind. As this functionality was added into other boxes, the company saw its identity erode and in the process took the opportunity to grow into a major networking force selling over 1,700 products to enterprise and carrier customers.

TMCnet Interop 2009 Video Interviews Beginning to Post

May 27, 2009

Last week at Interop my team conducted over 100 interviews with thought leaders at the show. Topics discussed include green switching, testing, Ethernet, cloud computing and more. So far, half a dozen of the videos have been posted and more are being added continually. I hope you find them helpful.

Interop 2009 Trends, Virtualization, Cloud Computing, Ethernet and Wireless

May 25, 2009

I had a good time at Interop this last week catching up with the industry and seeing where the strengths in technology are. Some bright spots were virtualization, cloud computing, Ethernet and wireless. Some of the old guard companies I have tracked for years were impressive in the products they rolled out and others who were once networking giants had large, empty booths devoid of anything interesting.

Green/energy efficient computing was another hot button but there seemed to be less excitement about these areas than at last year's event.

Get Your VoIP Avatar Ready

May 20, 2009

Even before it was trendy, I was a fan of 3D HD voice - In fact back in 2004 I featured DiamondWare onstage at ITEXPO in Miami as a killer app. Over the years DiamondWare began integrating its technology into a virtual world and eventually the company was sold to Nortel and became part of web.alive which I covered here.

My last visit to the Ottawa campus of Nortel consisted of meetings with the tech team who told me they eventually see avatars everywhere - on cell phones, computers, etc.

Since that conversation I have been looking for signs of avatar/communications integration and I did compile a list of vendors who had an avatar strategy.

TMC Wishes Greg Galitzine a Fond Farewell

May 7, 2009

For nearly 13 years, Greg Galitzine has been a tremendously valuable part of the TMC team. His career started as an editor for CTI Magazine in 1996. Where he reported on the collision of the computer and communications spaces including what we called IP telephony back in the day. In 1997 we convened a meeting with Greg to explore whether it made sense to launch a publication in the IP telephony space.

TMC Looking for Sales and Marketing Interns

April 29, 2009

If you look at TMC from the outside and find yourself asking how you can get a job as an intern at this global integrated media company which builds communities online, in print and in person while gaining marketshare regardless of economic climate, I have some great news to share. We are looking for a small army of interns who want to learn what it's like to take on major multibillion dollar media companies with infinite resources and consistently win.

We will teach you how to sell collaboratively - how to listen and to be loved by your customers (well most of them anyway).

We will teach you integrated marketing and online marketing - not theory but ever-evolving practice.

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