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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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TMC and Objectivity

December 25, 2008

Objectivity is the subject of today's thoughts - primarily because I came across a pretty harsh criticism of me being biased towards a particular vendor. I was going to link to the posts where an anonymous individual decided to skewer me but I then realized that the poster could be a short seller of the stock of the company in question or perhaps a disgruntled former or present employee.

Seldom, I do get criticism from people saying I am biased towards or against companies. They say I brownnose or they say I am in the pocket of this company or that.

NY to Boston $29 Wow!

December 19, 2008

Travelzoo just sent an email telling the world that JetBlue has fares from Boston to New York City for an amazing $29. Greyhound, the nation's leading bus company costs $20 for the same trip. You need to book quickly to get this deal though.

Granted, on the bus you don't get the same humiliating body and cavity searches you do when you fly - but hey, at least traveling by plane means missing the various "bus-borne" aromas which may remind you of a locker room or the less memorable parts of your college days.

I think the falling price of oil will be good for those of us traveling to ITEXPO Feb 2-4 in Miami. I did a quick search and found direct flights cost just $127 from New York!



LTE Being Rushed Out

December 18, 2008

The fight between the WiMAX and LTE camp is heating up and WiMAX seems to be on the back burner according to wireless experts like Harald Braun and others.

This is an excerpt from a recent article in fact:

I asked about the WiMAX/LTE competition and he said for his company, WiMAX was always a bridge technology towards LTE but today it seems carriers have stepped up their roll outs of LTE technology. "Now the gap is closing," he said. He continued, "I would have thought we would have more WiMAX deployments by now and I don't see it."
My take? LTE does have the inherent advantage of being provided by the equipment companies the carriers are familiar with and moreover it has the advantage of copying the best of WiMAX.




Nortel's Web.Alive Brings Virtual Worlds to Business

December 14, 2008

While Nortel faces financial struggles and unprecedented debt, there are bright spots in the company's portfolio which most reporters will ignore because - well good news doesn't sell. I for one think it is always worth exploring the silver linings in every dark cloud - even if the notion seems unpopular.

Recently I participated in a virtual world demo with Nortel where they showed me what they call web.alive -- a business oriented virtual world. Complete with avatars, this immersive experience is similar to Second Life but without the need to download software.

You simply go to a web page and logon and you are immediately transported into a virtual 3D world where you are able to really simulate reality.

How a typical web.alive staff meeting could look



While it is easy to dismiss the notion of virtual worlds for business as Second Life seems to be an environment where people want to escape work (and everything else), I can tell you that I remain impressed about the future of this technology.







You Just Thought of Making Profit Now?

December 13, 2008

More calls, more CEOs, more problems. There seem to be more and more companies coming out of the woodwork who now realize they need to focus on sales and marketing in 2009 for their survival. It seems these companies founded themselves for the sole purpose of being sold to Cisco and other solid companies and now those dreams have slowed or in some cases vanished.

Yes, the big tech companies are still purchasing but if they don't pick you up now, there are limited opportunities for future funding.

I get these calls and all I can think is "You're waiting until the middle of the recession to start thinking about how you get customers?" I could say more but the sheer lunacy of the whole situation doesn't allow me to articulate without peppering my writing with obscenities.

TMCnet Visitors Cautiously Optimistic About 2009

December 13, 2008

For those of us in telecom and tech, there is obvious concern about where the economy is headed - just like any other industry. The difference for us is we have seen a recent bubble burst and don't have the excess in our markets which other markets do. In fact in 2000, the dotcom bubble burst in March and the telecom bubble in November.

Most CEOs I speak with in our industry tell me tech and communications are among the best industries to be in for 2009 and beyond.

Dialogic Officially Acquires NMS

December 8, 2008

Dialogic has officially acquired the communications platforms division of NMS as of Friday evening and I had the opportunity to speak with Dialogic's Senior Vice President of Marketing Jim Machi about the acquisition and the future of the company. You may recall, I first reported on the news back on September 12th.

Before I get into the conversation with Machi, it is worth pointing out that the major competition in the CTI space between Dialogic, NMS and Brooktrout has finally come to an end this past weekend.

These companies were at each other's throats in decades past but as they competed, the industry thrived. More importantly, this rivalry caused the communications market to open to the point where a high school kid can develop telephony apps in the cloud with no knowledge of underlying telephony networks. CTI was a huge step towards openness in telecom and as these building blocks which were used for computer telephony integration began to be applied to IP communications and more specifically, VoIP - the world changed.

The opportunity for companies like Dialogic is changing and while VoIP is a big part of the company's business, video is a strong part of the future.





Microsoft Response Point Podcast With Richard Sprague

December 5, 2008

Microsoft's Response Point is an SMB phone system with big features. Priced reasonably and supplied by partners who make the hardware, this small business phone system has big features like voice recognition and a lot more.

But more importantly, this IP-PBX is designed from a small, hard-working division of Microsoft and is used by the group that has invented it. And Microsoft has been staying close to customers - using constant feedback to make the product better through a series of rapid updates.

Now on service pack 1 or SP1, the Response Point system is actually in TMC Labs at the moment and will be imminently reviewed by Tom Keating. To get perspective on Response Point and its future, I had a podcast interview with Richard Sprague (pictured), Senior Director, Marketing for Microsoft.

In our conversation I had a chance to learn how Response Point is part of the company's startup business accelerator program designed to bring products to market more quickly.





Sangoma Explains Launch of B600 Line of Analog Voice Cards

December 3, 2008

Sangoma recently unveiled a new line of analog voice cards dubbed B600 and I was curious how the company sees these cards helping the industry. As you may know, Sangoma is a well-known quality Asterisk-compatible board maker. More recently the company has expanded into the UC space.

To learn more about this line of cards and what Sangoma sees in its future, I interviewed company VP Sales and Marketing Doug Vilim via email and this is the result.

TMCnet Gets a Redesign

December 2, 2008



While many of you were busy in the malls this past weekend or trying to find the best price on that new digital camera yesterday on Cyber Monday, the dedicated team of designers and programmers here at TMC worked day and night and night and day to bring you a new look and feel.

Over the past years, many of you have told me that you love to come to TMCnet on a daily basis and the hundreds of stories and blog entries we write on a daily basis contain everything you need to navigate the telecom and tech worlds. At the same time, many of you have told us the interface TMCnet has looks busy. Others have told me it is not clear that 50-100 writers contribute to TMCnet on a  daily/weekly basis.

Our new redesign is meant to adress all of these great requests and we hope you enjoy the new TMCnet.

One last point... Thanks to the 2-3 million communications and technology decision makers who visit TMCnet monthly and thanks to the TMC team for doing such a great job on this redesign.







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