Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Dialogic: Video is the New Voice

October 21, 2008

One of the more exciting conferences I have attended lately has to be the Dialogic One Event at the Hotel Del Coronado in San Diego, CA. Rob Martinez, VP Sales Americas kicked off the event, speaking to global partners from over 125 companies who were in attendance at the kickoff session last night (see pictures throughout). Martinez thanked the enthusiastic crowd and sponsors and explained what we would see over the next few days. After a short intro, Martinez handed the microphone and stage over to Nick Jensen, the President and CEO of Dialogic.

Jensen was right at home on the stage and as always, was full of passion and enthusiasm.

LifeSize HD Conferencing Improves While Saving Customers Money

October 21, 2008


There are few technologies which are a crucial part of helping companies not only save money but also become more productive and efficient. As technology and especially the internet and broadband IP communications continue to transform industries, conferencing and collaboration solutions have improved at a rapid clip. As high definition video communications gets better, it begins to truly approach the realism of live interaction.

Recently I took a trip to the island of Manhattan to meet with Colin Buechler, Senior VP Marketing of LifeSize to learn how they are helping companies offset the effects of a slowing global economy through the intelligent use of the latest in IP communications technology.

Off To Dialogic One in San Diego

October 20, 2008

Adtran Earnings Rise, Declares Dividend

October 14, 2008

Adtran just released earnings for the third quarter and the good news is they were 4% greater than a  year ago. For the year, Adtran is ahead by by 11%. The company has also declared a quarterly dividend of nine cents per common share.

What does this news mean to the communications sector? Well, it is obviously positive and bodes well for how the communications and tech spaces can do as things slow down.

As you recall, the last 60 days or so have seen major global economic problems and to be able to beat last year's earnings in such a tumultuous environment is a great accomplishment.

This positive communications news follows up on the recent news that AudioCodes has reaffirmed their yearly guidance.

It is difficult to predict what the next few quarters will look like but it seems a number of the companies in the communications and tech space are pretty well-prepared for a potential slow-down in the general economy.

With the ability to boost productivity and lower costs, communications and technology can really help companies get through a slower economy without the need to cut heads.

CBX 2008 Video Interviews

October 14, 2008

Some months back I was invited to be the video reporter at the Telx CBX event which took place in Brooklyn, NY. You have likely already read my CBX blog posts but I neglected to post the video interviews themselves. They have been on YouTube for a number of months but now you have an easy reference with links to all of them:

Overview The Best of Packet Exchange Jason Velody/Chuck Storman PointOne Vic Bozzo Telx Tesh Durvasula Telx Eric Shepcaro Stealth Communications Shrihari Pandit WBS Connect Scott Charter Calient Networks Jim Diestels 4Connections Bill Kosnik

Avatars: The Cursor in Communications 2.0

October 10, 2008

One of the people with a long history in the communications space is Neal Shact (pictured) -- CEO of Communitech Services. In the past, Shacht has been a distributor in the headset market and has been early in many new markets such as VoIP, call centers and others.

Shact points out it is impossible for customers to know what they want in UC. He mentions the old story that Henry Ford once said people when asked what they wanted in transportation said, a faster horse.

His point: you need a communications roadmap. Don't rely exclusively on your UC vendor to dictate what you want and need.

You want to check out this podcast as it is rife with references outside communications -- and the tie-ins are fascinating.

MicroThoughts on MicroBlogging

October 7, 2008

I signed up for a Twitter account over a year ago and it can be found at The question is do I need to Twitter at all when I have a blog? It seems in fact I haven't used twitter in over a year. At the last ITEXPO, I spoke with many people ho have blogs and separate Twitter accounts where they post microthoughts.

When I mentioned I have an email to blog solution, most people I spoke with said I really don't need to Twitter at all.

Asterisk World Comes to ITEXPO

October 6, 2008

As a major supporter of open source -- especially in the communications market, I cannot be more thrilled to announce that Digium will be co-hosting Digium/Asterisk World at ITEXPO this February in Miami.

It is well-known that open source companies consider ITEXPO an important event and one where they come to meet service providers, resellers and other companies looking to deploy open-source solutions. This news solidifies TMC's commitment to open source as a solid choice for companies looking to not only purchase today's solutions but to resell and develop tomorrow's breakthrough products.

Mark Spencer, founder and CTO of Digium and original creator of Asterisk had this to say about this news. "Hosting Digium|Asterisk World at ITEXPO East 2009 will allow us to share the vision and power of Asterisk with a broad set of customers who might not be familiar with open source. By giving them their first taste of Asterisk, we empower them to not only save money but to use and create new technologies that never existed before."

For my part, I salute Mark and his company which has brought open source communications so far, so quickly.

Navigating the Financial Crisis

October 4, 2008

I have been getting more and more questions on where the communications market stands in light of macroeconomic conditions. It is a constant in my frequent conversations. In most cases, when I get this question, people tell me their business is good but they wonder if the housing market problems will trickle down into the telecom space.

The answer is simply, I do believe there is risk to all sectors of the global economy. For the first time in my memory, US and other political leaders have come on TV and mentioned the term global crisis on a frequent basis.

Communications and the Economy

September 29, 2008

Please note this post was written approximately one week ago -- before the news of the bailout bill failing began to spread fear in the financial markets. Stay tuned to learn how the financial markets will affect communications and technology.

Many people asked me recently at ITEXPO West 2008 Los Angeles, what I see happening in the communications market from an economic perspective. Let's just say that on the way to the show, I was watching TV as the stock market plunged and there was talk of another Great Depression. When I got to the show I must say I was unclear how the financial markets would affect the communications space.

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