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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Conference

Phone.com on ITEXPO

September 11, 2008

I was just reading the Phone.com blog by Ari Rabban where he mentions:

ITExpo is arguably the largest gathering of the VoIP industry. The conference and expo is a great place for the industry to gather, network and exchange ideas about the industry.
As the founder of ITEXPO, it's been a long road since we first launched ITEXPO in 1999, but my team has worked very hard to make ITEXPO the premiere communications event in the industry.

Currently this show is the only one in the world we know of which attracts resellers, service providers and business decision makers. It has truly become the gathering place of the communications industry and we are busy this week putting the final touches on what we think will be the best show we have ever held.

Remember the show is next week -- September 16-18 in the Los Angeles Convention Center -- West Hall.

Ari I hope to see you at the show and the same goes for all of my readers.










ITEXPO West 2008 Show Daily #1

September 10, 2008

ITEXPO West 2008 attendance for the upcoming Los Angeles, California event to be held September 16-18 is looking great and I just can't wait for the show to start. We are brimming with enthusiasm about this year's event and it will truly be the World's Communications Conference. Perhaps the most exciting thing about this year's show is the record number of companies making news at the show. We are absolutely thrilled about this and are doing our best to help you absorb all the news emanating from the show in an easily digestible format.

Why Wireless Carterfone is Needed

September 10, 2008

The Carterfone ruling is what allowed the AT&T network to be opened up to competition and basically was the result of AT&T trying to stop a company from adding a device which was acoustically not electrically to their network.

The 1968 Federal Communications Commission allowed the Carterfone and other devices to be connected directly to the AT&T network, as long as they did not cause damage to the system. This ruling (13 F.C.C.2d 420) created the possibility of selling devices that could connect to the phone system using a protective coupler, and opened the market to customer owned equipment.

Many companies including Skype have tried to apply this ruling to the wireless market and changing the practice of bundling service and device with long-term contracts consisting of early-termination penalties. I actually thought this matter was over.

But today I came across a press release from The Phoenix Center which says that if the FCC were to regulate the way the mobile industry operates, consumers would lose out. Their point is that the result of such moves will be higher costs for mobile devices with no guarantee of lower service costs.

This is why their press release is right:

Long-term service contracts do indeed partially include financing charges on the device which you use.









ITEXPO West 2008 Show Guide

September 9, 2008

I have been looking at the show directory for next week's Internet Telephony Conference & Expo and am very happy to report this event will be one of the best we have produced. When I saw the draft of the directory on the way to the printer I immediately asked my team to have it turned into a PDF so everyone can see it in advance.

Most of the links below will get you directly to the PDF which is 17 MB in size so please don't download over dial-up or wireless where you pay per minute.


My show letter is a great place to start as it gives you the details of what is happening at the show.

All the top names are in the show... Cisco, Avaya, Time Warner Cable, Mitel, Interactive Intelligence and Dialogic. In addition, the most important open-source communications companies will be exhibiting.




Brian Ross Joins Acredo Technologies

September 6, 2008

Hosted communications provider Acredo Technologies recently hired Mike Ross to bolster the company's sales. Acredo is headed up by Mike Ross a veteran of the communications space having worked for Dialogic, Rhetorex, Aculab and many others.

Mike's son Brian worked with dad at Aculab for many years and while there did a great job selling DSP resource boards to a number of OEM customers making the communications equipment sold to business and service provider customers.

While I must admit this isn't the biggest news -- it does signal the continued growth of the hosted market (at least from this vendor's perspective) and it also brings two of the nicest people in telecom back to the same company where they will likely be successful again.

If you want to connect with Mike Ross, be sure to come to ITEXPO the week after next to hear him speak. Here are some details.





60 Crucial IP Communications Interviews

September 5, 2008

Whenever I go to a conference, I learn a tremendous amount from the people I meet at the show. I really enjoy the impromptu networking which takes place at events as it allows me to learn so much about what is happening in the market. Ironically, I generally learn things I didn't think I would learn ahead of time. Quite often, I wish I would have known more about peoples' experiences before I met with them as it would allow me to be better prepared to ask pertinent questions.

I further wish I knew who was coming to events and and moreover I wish I could get a "brain dump" from them before the event so I could have a frame of reference before our conversations take place.

Imagine how much better networking at a show would be if I had an idea what people were generally thinking about the market before I even say hello.

In less than two weeks the world with gather at ITEXPO -- The World's Communications Conference to help select products for purchase, learn about the latest events in the telecom market and network with peers.

It is this last area where this blog entry should be of maximal benefit.







TMC Editor's Week

September 4, 2008

In less than two weeks something extraordinary will happen. Not only will the global communications industry convene in Los Angeles for ITEXPO but there will be over 100 members of the media, analysts, etc meeting with the world's leading vendors in the communications and technology space.

In addition, well over a dozen TMC editors will be on-hand at the show for the first ever TMC Editor's Week. Close to 100 meetings have been set up by my team so far and counting.

If you are interested in having a meeting at the show with a TMC editor be sure to email Todd Keefe ASAP.

Here are a few of the TMC editors present and depending on scheduling, you can meet with them:

  • Greg Galitzine
  • Rich Grigonis
  • Bob Emmerson (European Editor)
  • Peter Radizeski (Reseller Channel)
  • David Yedwab (Unified Communications)
  • Tom Keating (New Product Reviews)
  • Brendan Read (CRM/Call Center)
  • Erik Linask
  • Michael Dinan
  • Tim Gray










John Chambers on Visual Networking

September 3, 2008

I missed John Chambers on CNBC this morning. I wanted to hear what he had to say but unfortunately I was being interviewed about ITEXPO at the exact same time Chambers was on TV. Thankfully, Michael Dinan, a TMCnet editor was on hand to listen to Chambers and write up what he had to say.

Chambers seems relatively bullish on technology and anticipates growth between 12-17% for the long-term. In addition, the world's largest networking company announced a net of over 10 billion dollars for the fourth quarter.

Skype: Five Years and Counting

August 29, 2008

Seriously... Five years already? That is how old Skype is? Well time has really flown and I agree with Tom Keating that Skype really made VoIP a household name -- thanks to Vonage too of course who reminded us all of VoIP every time we turned on a TV.

I also agree somewhat with Andy Abramson that Skype is more VoIP 1.0 than 2.0 but what are you going to do?

Nortel Buys DiamondWare

August 21, 2008

For over six years I have been espousing the virtues of 3D, stereo voice conversations with articles  and ITEXPO demonstrations mostly focusing on DiamondWare and the company's patented 3D technology which allows you to have a conference calls with others and place them on the left right, front or rear.

Until you have heard a conference call in 3D stereo, you have not heard a conference call.

In addition, the technology allows the addition of overtones like adding a metallic sound to a speaker or group of speakers on a conference call. This function could be useful if you are looking to find a way to discern what group a person belongs to -- the Los Angeles office for example.

You may recall that on May 15th of this year, I suggested Nortel would even buy DiamondWare. Well today is that day as Nortel did just that... They purchased the company and further explained how they have a portion of their R&D budget devoted to making VC-like investments but of course with a potentially different exit strategy.

Nortel believes the future of communications is likely going to be avatar-based and even if they are partially right -- let's say 5% of all calls, this could be a huge market.

A Nortel Avatar Demo of their web.alive business communications platform:


Nortel is further betting that the technology advantage they have as a result of this acquisition will help insulate them against others in the market who compete. That would be Avaya, Cisco and even to a lesser degree (at the moment) Microsoft.












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