Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Consumer Electronics

New VTech Devices Bring SIP and Key System Functionality to Business

May 14, 2018

Sometimes you need to go backward to go forward is what we thought when we met for an exclusive interview with VTech execs to discuss a new line of products bringing together the best of Vtech with its recent acquisition, SNOM. The ET600  has the software stability and SNOM legacy with VTech desktop technology according to the company.




The new ErisTerminal VDP650 series cordless 4-line SIP phones are perfect for the small business market. By allowing cordless capability, extended range and SIP connectivity, these solutions give cost-saving benefits every business needs.

The VDP651 paired with a VDP650 base station is loaded with features such as DECT 6.0, seven days standby, four programmable LED backlit line keys, HD voice for the receiver and speakerphone.



Most importantly, they borrow from the past - and add key system functionality to the phone so every handset can display four virtual lines.








CounterPath Now does Collaboration

April 15, 2018

President and CEO Donovan Jones



Years before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with virtually all SIP phone systems. The company's Bria softphone was so ahead of its time, it is pretty incredible that CounterPath hasn't become a household name.

Perhaps that will change as the company recently launched its Stretto Platform for collaboration. We aren't sure we are huge fans of the name Stretto but we are fans of the solutions the company offers. CounterPath can now overlay seamless collaboration on all PBXs. All this while, providing provisioning, battery saving technology, messaging, presence and more.

The benefits become clear when you think about it.







Nectar and Plantronics Ear-to-Ear Diagnostics to Boost Call Quality

April 2, 2018



The quality of phone calls varies for a variety of reasons from network congestion to weak headset batteries and wireless interference. This is why Nectar Services partnered with Plantronics to build an Ear-toEar (e2e) solution allowing the enterprise and carrier to track call quality across core networks, the internet/intranet and to agents answering phones.

With this new capability, service providers and enterprises can resolve issues faster, ensure superior call quality across the network and improve customer service. In an in-person interview with Tom Tuttle (right), SVP, UC Strategy & Global Alliances and Tim Armstrong (below), VP, Microsoft Practice at Nectar Services, explained they can measure call quality in real-time throughout the duration of the call.

They explained the increase in BYOD has become an issue which enterprises have to deal with when trying to provide superior call quality to workers and customers.

Nectar looks at the health of the platform, SBCs, clouds, network and endpoints, looking for router or WAN-segment issues.

“Correlation between user sessions and network health has always been our strength," said Tim Armstrong.

“As business communications services continue to evolve, it is paramount that the quality of those services remains superior. The last thing any business wants is to lose a potential customer or sale because of jittery VoIP,” said Jon Arnold, principal analyst, J. Arnold & Associates.











External Battery Power Bank for Microsoft Surface Book

March 7, 2018



If you are looking for a large, external battery which can power a Microsoft Surface Book, we have good news for you. After hours of searching Amazon and Google we came across the Crave PowerPack CRVPP101 50000 mAh,Dual USB and Dual Laptop Ports Ultra-High Density Portable Power Bank.

(Exact product names used for your information).

Pictek Fast QI Wireless Charging Pad Review

November 13, 2017

When we received our iPhone X, we knew we had to try out the wireless charging feature of the new device. The iPhone 8, 8 Plus and X models are the first iOS devices to support wireless charging using the Qi standard we told you about some years back.



To that end we were sent a Pictek Fast QI Wireless Charging Pad for review. This charger is slim and light. You have to use your own power block/USB port as one is not included.



The first thing we tested was if we could use the charger with the magnetic plate on the back of our phone used to mount the phone on our desk and car vent.

Sadly, the metal plate blocks charging.









This iPhone X Feature Makes it Worth $1,000

November 4, 2017

You're driving in the car, come to a red light and decide to check e-mail. You double click the home button to open the mail app, delete a few emails and then look up after you hear the horn of the car behind you to see a green light. As you place the phone back in its holder, you begin to accelerate through the intersection.

Suddenly, you remember, you want to open the GPS app as you pass the intersection and proceed to the entrance ramp of the highway or freeway. You think about hard pressing the left of the screen and swiping to another app but you realize the phone holder is not so secure.

We Were Right: Missing iPhone 8 Customers are Buying an iPhone X

October 27, 2017

We explained quite clearly that the difference in pricing between an iPhone 8 and iPhone X - especially when looked at from a monthly perspective would be around $4.

When other outlets claimed the sky was falling on Apple as there were few iPhone 8 lines and and the $1,000 price point for the iPhone X would be a deal-killer, we once again explained that people are not buying an 8, they are buying a X.

We were right.

Customers already have to wait 4-5 weeks to get an iPhone X.

We do want to point out that the iPhone X suppliers are reported to have problems with the FaceID yield and Apple was said to allow less accurate sensors in order to meet demand.

We also know it is been difficult for the press and analysts to accurately predict the size of Apple's phone inventory at launch.

The bottom line as we see it is the iPhone X will be an upgrade super-cycle device and once in the wild, the demand will only grow.

This will likely be the most sought-after iPhone ever.

Now, if the rumored iPhone X Plus - a 6.5 inch device ever becomes reality, we know we would be ecstatic. It might not become a mainstream smartphone/phablet but it would allow Apple to compete effectively for its customers who have Android screen-envy.



















Invoxia NVX 200 Phone Connects to Apple Watch 3

October 17, 2017

Forget Dick Tracey, Invoxia takes your watch phone one-step further by allowing you to use a desk phone as the interface to your Apple Watch 3. 

Technically, it is impressive to think you no longer need a phone - your watch connects you directly to the cellular network and bluetooth connects the watch to the Invoxia NVX 200 phone.



Serge Renouard, CEO and cofounder of invoxia said, “The Apple Watch 3 is part of this new step in the history of technologies that frees us from succumbing to the object." He continued, "The conjunction between cloud and specialized, contextual equipment like the NVX 200, allows any professional wearing only an Apple Watch to benefit from the perfect equipment at the office – the kind that spontaneously connects to the watch and turns it into the best of desk phones”. 

The dock comes with an adapter system that allows it to also plug into smartphones regardless of connector such as USB-C, Micro-USB or Lightning.







Spikko Brings Multiple Numbers and Recording to Mobile Phones

October 9, 2017


While there are a number of companies who can add phone numbers to mobile phones via VoIP, Spikko takes a different approach. The company allows a mobile device to have a single SIM and multiple local numbers with global call-recording added as one of its optional services. The company supports most countries but there are around 50 primary ones.

I spoke with company representative Ron Barak about the company's differentiators and he mentioned that they have their data center in the Amazon cloud in Ireland and from there they allow phones to work as local devices on multiple networks. They have negotiated great rates for customers - 2-3 cents per minute per call, $10/month for call recording and $5-$6 per number.


Why iPhone X Sales Will be Epic

September 22, 2017

The iPhone X is priced at $1,000 which is the first time a mainstream phone has an entry-level price with four-digits in it.

This led to weeks of media pundits explaining to us that $1,000 is a major milestone in pricing and that phone users will be divided into haves and have nots. Other articles explained what a big deal this extra digit is and how it changes everything and other alarmist headlines and story angles which seemed to try to tie into a theme of income inequality.

It's not surprising actually as every story now seems to be divided along political lines.

Here is what no other outlet besides us explained to you.

People who can afford an $800 phone can generally afford a $1,000 phone. This is especially true as via financing, the price difference will be about $3-$4 per month to upgrade from an iPhone 8 Plus to an iPhone X.

We explained this quite clearly a few days ago and now, as the iPhone 8 and 8 Plus have been released, the lines outside Apple stores aren't what people were expecting. Reporters who for some reason did not read our post and were subsequently uninformed, said customers were "missing."




Of course our readers were better informed than most.

People are gravitating toward the iPhone X not only because it is the best phone Apple makes but because it has a screen larger than the iPhone 8 Plus in the form factor of the iPhone 8.
















1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 199 Next
Featured Events