Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Consumer Electronics

iPhone Without AT&T

July 8, 2007

Andy Abramson Gets Married

July 7, 2007

Call Center/CRM News July 6, 2007

July 6, 2007

Here is the latest in the contact center and CRM space. Interesting topics consist of call center trends in Mexico and New Zealand. I have always wanted to go to New Zealand by the way and just haven’t found the free 24 hours or so I would need just to fly their from the east cost of the US.   One other interesting item is the iPhone CRM link from CompanionLink.   Call Center Recording in the Hosted Environment NICE to Acquire Actimize What Teleconferencing Means to the SMB Mexican Contact Center Industry Shows Strong Growth Study Shows New Zealand Contact Centers Struggle with Turnover SugarCRM Announces Meet-Up Group Starting in Atlanta iPhone Gets CRM Sync Link from CompanionLink Air China Offers Enhanced Customer Service with Avaya's Solutions

VoIP News Week of July 6, 2007

July 6, 2007

Here is some of the recent news in the IP communications space this past week. The ShoreTel IPO is one of the more interesting stories. Also, check out the latest at JAHJAH and the others.   Truphone Now Has SMS-over-IP, Presence and Smart Log-On Capabilities PAETEC, Cedar Point, Sentri Team on Converged IP Net for Colleges What Teleconferencing Means to the SMB JAJAH Announces Mobile VoIP Alternative to AT&T Plan Enea and Kontron Help Drive IPTV Experience Initiative Voice Peering Fabric: The New 'Killer App' for Broadband Telephony ShoreTel Prices IPO Mobile VoIP Provider WiFiMobile Offers Wi-Fi Smartphones to US Consumers and Businesses IPTV Middleware Provider Espial Helping Telcos Lower TV Costs TMC Labs Honors Fonality Open Source VoIP Appliance XO Communications Joins the PAIX VoIP Exchange Interactive Intelligence SIP Interaction Gateway Connects VoIP, T1 Lines

Unwired Enterprise

July 6, 2007

Nortel is perfectly positioned to bring the world their Unwired Enterprise vision. The company is a strong player in the enterprise and service provider markets. For this reason it may even be surprising Nortel hasn’t gained more traction as they offer a great suite of products and services.   The leading Canadian communications company has been doing an impressive job of branding via it’s hyperconnectivity campaign and now it’s adding “unwired enterprise” to the mix. Personally I am not a fan of the term hyperconnectivity but I can't think of a better term and at the same time I admit I understand immediately and exactly what the term is meant to convey.

One Hot iPhone

July 6, 2007

Nokia N800 The Real Story

July 6, 2007

What is the world’s toughest job at the moment? It has to be trying to compete head on with the iPhone. But as Om Malik points out, the Nokia N800 does a great deal of what the iPhone does not and did it sooner. A new upgrade enables Skype to run and has Flash support.

TMCnet Goes Twitter

July 4, 2007

It seems like if you are under 18 you spend a good deal of time twittering on well – Twitter. Since my typical reader is above 18 you may not be aware that Twitter is a service allowing you to send and receive messages via SMS on cell phones. People spend hours letting their friends know (in excruciating detail sometimes) about all aspects of their life. “I am going to have lunch.” “I am having a snack.” “I am sick,” are some of the things you may see while twittering.   But if you get sick of twittering with friends and are interested in using Twitter to keep up with the latest (and best of course) communications and technology news and analysis, be sure to check twitter.com/tmcnet.

iPhone Problems

July 2, 2007

  For the record, I do not have an iPhone. I may be the only techie who doesn’t have one at this point. I didn’t stand in line for hours or camp on a sidewalk waiting for this device to arrive.   However, I just spoke with Michael Khalilian of the IMS Forum and I apparently was the first caller on his new iPhone. He was telling me the level of complexity to get the device working is incredible.

Nokia N800 and Free WiFi

June 26, 2007

The Nokia N800 tablet is an exciting example of what communications technology can and should be. I was sent one from the company to try and to be honest I didn’t expect to be impressed. When I started using it I was blown away at the fact the device is about the size of my smartphone yet is about as powerful as my laptop. The screen is 640x480 and you appreciate the ability to read full web pages at this resolution.   Unlike my laptop it actually has better speakers and surprisingly can stream audio, video, play Flash (including YouTube) and even videoconference via its embedded camera which can rotate.
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