Aspect and Concerto Merge

Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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Aspect and Concerto Merge

Here are the details of the Concerto and Aspect merger. This is huge news for the contact center space and Concerto has been on a tear lately with acquisitions. SER is a company that competed extensively with Concerto and was relying on Aspect to partner on the inbound side, making SER more well-rounded. This merger certainly has the potential to put a wrench in the plans of SER.

Since Concerto became a private company a while back and they are doing the acquiring – Aspect too will become private. I haven’t had a chance to speak with company execs about this merger but I am looking forward to hearing how this acquisition is going to affect Aspect and Concerto customers and the market as a whole.

Stay tuned.



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