Few things annoy me 
as much as poor e-mail interactions with companies I either purchase from or am thinking of purchasing from. I am sick and tired of companies who send me an auto-response e-mail and then never follow through with the promised e-mail.
Generally, the situation is improving but it is still far from perfect and there is a long way to go before online customer service gets to the point where I would call it great. One of the reasons Amazon does so well is that they have really focused on customer service and it shows.
TMC's David Sim's (articles, blog) addresses this very issue in a quirky post called Newton's Law of E-mail, which as you might imagine discusses how every e-mail has an equal and opposite e-mail.
I am told this law has some applications in other fields as well.
as much as poor e-mail interactions with companies I either purchase from or am thinking of purchasing from. I am sick and tired of companies who send me an auto-response e-mail and then never follow through with the promised e-mail.Generally, the situation is improving but it is still far from perfect and there is a long way to go before online customer service gets to the point where I would call it great. One of the reasons Amazon does so well is that they have really focused on customer service and it shows.
TMC's David Sim's (articles, blog) addresses this very issue in a quirky post called Newton's Law of E-mail, which as you might imagine discusses how every e-mail has an equal and opposite e-mail.
I am told this law has some applications in other fields as well.
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dear sir can u fix out my bill properly u sent me a bill for 27 pound and should b 10 pound a month for a year i only av the net i dont av a phone my account number is 059944503 56 victoria st bham b95aa pass word is dannie thanks
Here's my story and what I told Sprint. This is after (9 months ago) I was on my way to execute overseas orders and they really made it hard to cancel my service then they tried to penalize me $250. After going through the "call gauntlet" (drone to "manager" to "big manager"), they finally let me off the hook and "hoped I'd be encouraged to "use Sprint again." Ha! fat chance now. Anyway this in response to their "special offer" to give me a $25 rebate for my old phone...
I was offered a rebate of $25 for my Sanyo cell phone. The deal said that if I didn't have an Sprint accout anymore, then I would receive a check. Alas, when the "rebate" arrived, it was a credit for $25 on my non-account. Thanks but this does nothing for me and is not in accordance with your offer. If there was any chance that I would use Sprint ever again, then please come clean with your offer and send me a check for $25 (per your offer). If I don't hear from you, then you can count me out for life and I will hit those blog sites hard, beleive me. Also. please save some time and forget about giving me the "Well sir, our policy is..." generic e-mail. Sorry if I sound a bit cynical but the "special offer" you made seems like far too fair a deal to come out of Sprint. How about spending 25 bucks now on starting to turn your company's somewhat questionable reputation around?
Thanks in advance.
i lost mi ids ahsan7269847, ihsan6009
plz send my passowrd of my voip idds and help to get my cridecy plz
plz send my passowrd off my voip idds
you aint seen nothin. i work for teletech in guadalajara. teletech is a global company. Sprint/nextel outsouced a lot of their jobs overseas to save money...funnything is, the way we´re trained out here is so ambigous that when we are out on the floor taking customer calls on everything from problems with the phone to changes in service, and yes, of course billing issues, and we have questions on how to handle customer issues, we are always in jeopardy of doing it wrong. Only when our sales for new price plans, extensions on contract or new phones go up do we get help here by our superiors who have the knowledge of truly helping customers out. those who don't sell well are always being told that their "customer's issue resolution" is poor, and you may loose your job. The thing is, customers aren´t the respondants on customer resolution, but the "deported homies" from the usa-who speak english real- are the actuall determining quality agents...the ones who have been patted on the back for ..uh hmmm.. extending customers contracts, mostly without customers knowledge cuz all they were doing was adding on a service, and selling pones that are suppose to be compatible with Sprint services and price plans.Yup this aint a joke. i see this everyday.Except my day off of course. Things should be done right. Plus i shouldn't loose my job for knowing how all this affects you all, and crying FOUL hear.
been having problem opening my inbox,am a student in
Republic of South Africa
global-home-business-online@yahoogroups.com
over 200 emails in 24 hours
they also have my yahoo email
Help please!
jackiemalcolm@ymail.com