I recently came across a very funny video clip that teaches callers how to get right to a live operator. It takes tips from a website called gethuman.com and you'll learn tips like mumbling, hitting zero repeatedly and other tips and tricks that may make your life as a customer a bit easier.
Get Human
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This page contains a single entry by Rich Tehrani published on June 3, 2006 9:28 PM.
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You may also want to try www.nophonetrees.com. It's very similar to GetHuman, but they take the idea to the next level and call you when operator from selected company waits for you on the line.