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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Yahoo! Cybersecurity Breach Helps Lower Value by $1 Billion

October 7, 2016

If you need a wake up call on how much a cybersecurity breach will cost, take a look at Yahoo! who may have just lost $1 billion dollars in their sale to Verizon. In addition, Yahoo! was outed - although they dispute the claim that they gave carte blanche to the FBI and NSA to scan through every email they have in this system. (Yes, I actually wondered in writing if Yahoo!

API of the Week: First Data Powers Fintech Apps with Ecosystem Benefits

June 22, 2016

In the last 30 days, television news programs have been covering presidential campaigns like never before, controversy about firearms, two tragic events in Orlando and one bit of news we typically don’t hear much about – international happenings. Typically, unless it’s a war or a tragedy, U.S. TV screens don’t get to see much of what happens beyond the Atlantic and Pacific oceans. But the UK is thinking about leaving the Euro Zone – the so-called Brexit as its known.

Aricent: How to be Digitally Durable

June 20, 2016

"APIs are now a business model!"
"A company that has more APIs has more value."

If every industry is being digitally disrupted (it is) then the question companies need to ask is how to remain digitally durable. If you want insight into how to fight off the next wave of innovation before it makes you obsolete, a great place to start is talking to Frank Kern, the CEO of Aricent, the company responsible for helping other companies be disruptive.

If you don't know them, Aricent has a few different practices from security and IoT/embedded to cloud and software defined everything. I last interviewed Frank in 2015 where he shared with us his vision for the future of technology.

API of the Week: GupShup Powers Omnichannel Messaging

March 23, 2016

Intro: Gupshup is a smart messaging platform that offers advanced developer tools for messaging - handling over 4 billion messages per month. It enables developers to build bots for SMS, Twitter, Slack, WeChat, Teamchat and messaging apps with a unified API. It also enables developers to embed smart messaging into their app or website for a seamlessly integrated user-experience. Over 30,000 business use the solution according to the company.

PayPal CEO: More Change in the Next 5 years than Last 30

January 20, 2016

As the title of this piece implies - amazing things are happening in the world of technology which tie in nicely to the three more big reasons to come to ITEXPO next week in Fort Lauderdale, FL.

First up is an amazing new session titled APIs: The Future of Business. I recently spoke with a business leader who told me her company's APIs have led them to enter numerous new markets - ones that were literally unimaginable to them before they opened their platform to developers. The point is, the opportunity here is twofold. If your company has data or a service which could be of value to others, now is the time to explore how to monetize it. The .Good the .Bad and the .Ugly

August 31, 2015

The .Good

I’ve been using the new ecommerce site for a few weeks and so far I have found the selection to be about 20-30% of what Amazon offers. For example you can buy rice cookers but not from Black & Decker. I was intrigued by the site when I heard the CEO on CNBC say the company loses 15-20% on each sale and becomes profitable around 15 million users. I immediately started pricing items on the site and found great savings over Amazon.

Amazon is Doomed, Apple to hit a Trillion Dollars

June 25, 2015

Bluecore: How to Reduce Shopping Cart Abandonment

May 13, 2015

Shopping cart abandonment is like an arch nemesis for many marketers. Yet, while cart abandonment can be detrimental to revenue, there are several other merchandizing triggers marketers are ignoring that cripple sales. To learn more I interviewed Fayez Mohamood, Co-founder & CEO at Bluecore (bio follows interview) to discuss the four additional merchandising triggers, beyond cart abandonment, marketers are ignoring. Although we all know generating urgency is crucial to increasing sales, I like how Fayez shows how this can be done well electronically and moreover talks about the positive results of doing so.

Monoprice USB-C Cable Line Provides Real Value

May 12, 2015

Recently I spent some time at Interop with executives from Monoprice, the company more well-known for inexpensive HDMI cables and audio equipment. It’s worth noting the media generally loves Monoprice… Their products are known to be of high-quality while being low cost. I have ordered from them – some audio cables actually and was happy as well.

In a conversation with Manual Hernandez and Eeric Krause, they told me their go-to-market strategy is different than most companies.

cVidya Helps CSPs Provide Mass Customization to Boost Profit

March 3, 2015

We live in an age of mass customization. We've seen the trend for decades but its accelerating as customers can design their own clothes, perfume and more. Tatoos and body jewelry are yet other ways consumers choose to customize themselves. This thought came to mind in one of my recent briefings.

You see, at MWC 2015, cVidya showed carriers how their solutions allow them to tap into multiple sources in order to accelerate customer value.

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