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ITEXPO East 2011 Attendance up 52%

January 13, 2011

For those of you who attended the ITEXPO and related events last year in Miami, you remember it was a very strong show with great attendance. The conference usually draws from all over the world – especially Latin America, the Caribbean, Europe, the Central and Eastern US and of course Canada.

The even better news about this upcoming event Feb 2-4, 2011 at the Miami Beach Convention center is the numbers are trending much better than last year. My marketing team just sent over the comparable stats and here they are:

  • Overall attendance up 52% over same time last year
  • Paid conference attendance up 54% over same time last year
  • Loews hotel block up 31% over last year

The event has certainly grown and there are currently 13 collocated events as follows.

ITEXPO East 2011 News Begins

January 13, 2011

The ITEXPO tsunami of news is beginning and one recent announcement which caught my eye was that snom will be showcasing  its all new snom ONE collection of IP PBXs. The product line includes three versions - from free with ten extensions to a blue version which supports up to 150 extensions with support for five different businesses. There will be lots more news coming and for an idea of all the excitement and information which be generated from the event, check out the videos from the last ITEXPO in Los Angeles last fall.

Remember, the show is Feb 2-4, 2011 at the Miami Beach Convention center - be sure to register now.

Dialogic's Jim Machi discusses his company with me and also touches on the history of the Los Angeles Convention Center where we met over a decade earlier at Computer Telephony Expo or CT EXPO - anyone else remember the flying pigs?


ShoreTel's Bernard Gutnick discusses his company's latest offerings








Groupon May be Bad for Business Health

January 10, 2011

If you found a way to attract the least valuable customers - those who will yield the lowest margin and simultaneously ensure they won't come back to pay retail because they will soon see a great deal from your competitors, are you helping or hurting your business?

That's the up to $7.8 billion dollar question and according to Bob Phibbs who bills himself as the Retail Doctor, Groupon is actually hurting the small businesses it is supposed to be helping.

If Phibbs is correct, the online coupon market may be in a huge bubble. It is more likely that for companies with quality products and services, the exposure to new customers will help their businesses over time. But there are reasons for SMBs to proceed with caution.





Behold the Anticloud - Lapdoc is Born

January 7, 2011

Are Lapdocs the Future or Palm Foleo 2.0?

In May of 2007 Palm introduced the Foleo to a stunned public wondering why the need a device whose only purpose is to sync with their smartphone. Priced similar to a laptop – and with a similar form factor, the Foleo had only a fraction of the functionality and needed a separate device to be truly useful. I immediately explained I had no idea what the need for the gadget was.

SIP and HTML5 Convergence: Are You Ready?

January 5, 2011

Carl Ford is the loveable guy in the IP communications space I used to compete with but we are now family. It is really a great partnership and his company, Crossfire Media has partnered with TMC on a number of events including SIP Tutorial which has been held three times and has educated companies of all sizes, major telcos and technical staffs working at prestigious Ivy League schools.

The next event will be collocated with ITEXPO East 2011 in Miami this February 2-4 and I asked Carl for a few reasons to attend and macro trends which will be discussed.

He mentioned recent SIP meetings in China which show the need to keep current on SIP standards and HTML5 in particular which will integrate with SIP in the future.

Skype, FCC, IBM and Tech News Before New Year's

December 30, 2010

While the week before Christmas and New Year’s is typically slow with regards to news, the huge blizzard which hit the northeast really started things off with a bang. A foot-and-a-half of snow hit the area around TMC headquarters in Norwalk, CT with drifts totaling a few feet in height. Airports were backed up and some streets took days to plow well.

Skype has been busy

News to Know Before New Year's 2011

December 29, 2010

The bitter fight between Oracle and SAP over copyright infringement got more bitter with courts agreeing SAP owes Oracle $16.5M in interest on the $1.3B award Oracle received. While less than the $211.7M Oracle sought, Oracle will also get reimbursed by SAP for $120M in attorney fees.

Let’s say you got a NookColor for Christmas but your books are all on Amazon’s Kindle service… You can now read Kindle books on the Nook – but you need to put on your propeller hat first.

Most Indian telcos must roll out services on wireless spectrum they purchase from the fovernment in a year or pay fines.

Skype, Amazon and BitTorrent news For a Snowy Week

December 27, 2010

Still snowed in? That’s what I thought. Regardless of whether you got back from back-straining snow removal or you live in Orlando, you’ll appreciate some of the latest tech news of the day.

  • Popular Mechanics starts off the list with a list of tech concepts you need to know for 2011.

9 Social CRM Tips For 2011

December 27, 2010

Facebook Just Overtook Yahoo! in unique visitors and you Still Have no Social CRM Strategy?

Facebook just overtook Yahoo by a comfortable amount to become the third largest website in the world according to comScore. The world’s leading social networking site attracted 648 million unique visitors in November 2010 and this compares to just 630 million for Yahoo.

It is obvious the growth of social networking is not slowing down any time soon and as more and more commerce is being initiated based upon social network chatter; the need for companies to monitor and participate in these online conversations grows by the day. Yet with all the growth in the market, social CRM is something most companies aren’t focusing on in a concerted way.

3G and 4G Group Data Plans Needed

December 20, 2010

I am beginning to change my tune on the embedded cellular radio vs. the external MiFi device debate. Does it make sense to purchase a tablet with embedded 3G or 4G or is it better to go with an external 3G/4G device which becomes a personal hotspot?

To date I have decided that my laptop should have embedded Verizon 3G via EVDO while the iPad - embedded AT&T 3G.

But if you have a family and your kids need (OK need is a strong word - desire is probably more appropriate) connectivity, should you embed their devices with 3G modems as well?

Obviously the bill can get pretty big pretty fast and if you have kids who only occasionally need wireless access when WiFi isn't available it is crazy to sign a multi-year contract for $40 or more per month. Sure you could get a cheaper plan but if you opt for an iPhone instead an iPod Touch to take advantage of a wireless carrier's larger 3G wireless footprint you have to buy a voice plan as well which starts at $39.99/month - then of course you'll want to add a text message plan, etc.

This is why I read with interest the news that Best Buy is selling a bundle of an iPad with a free MiFi with a 2-year contract.

When you amortize the use of this free device across all your family's gadgets such as the Nintendo DS, iPod Touch and future products you know you'll buy, it seems to make sense to have one.

But one wonders if carriers aren't doing themselves a long-term disservice by not coming up with some sort of group or family plan for devices.











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