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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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eBay Founder Launches Paid News Service

April 22, 2010

With all the talk of the death of old media and the possible saving of the business by the iPad and/or Kindle it is great to see that at least another revenue-generating model is on the table for pundits to evaluate. Yesterday Civil Beat was launched with the idea being that people will be interested enough in local Hawaii news to shell out an introductory monthly price of $4.99 which goes up to $19.99 after month one. So basically what we have here is an interactive news site which charges $240/year. The Wall Street Journal online, a news source I consider to be one of the best in the business charges $1.99/week or just over $100/year.

TMCnet Videos now More iPhone/iPod/iPad Friendly

April 21, 2010

 


We have spent a considerable amount of time rearchitecting the TMC video site to be more friendly with Apple products which don't support Flash. Our solution has a few parts and for those of you who like video, here are some options. On an iPhone/iPod you can just go to i.tmcnet.com where you will be presented with a video option showing some of our more recently recorded videos as well as recent stories. We have an iPad 3G on order and will test this site out on the device when Apple releases it.

Interop News and Information Technology Site on TMCnet

April 20, 2010



As I head to the Cloud Expo show today I thought it made sense to make sure my readers are aware of two important TMC sites which you may want to bookmark to stay current with important news of the day. The first is our InfoTech Spotlight site which will keep you up to date on the world of information technology. An easy way to remember the url is just to use the initials IT instead of WWW in the TMCnet domain name or it.tmcnet.com.

 


Another important one is our Interop news site which has a domain name which is not as easy to memorize so you can just search for it or bookmark the link. I hope you find them both useful.



Optical Demand Increases According to ADVA Optical Networking

April 14, 2010

Optical component shortages are not something we have heard about much since the CLEC bubble of the late nineties yet Jim Theodoras - Director of Technical Marketing at ADVA Optical Networking explained he had recently come from an optical trade show where this was being discussed.

In a discussion, Theodoras pointed out that his company has been a slow and steady grower for a number of years with a strong cash position (recent earnings). In addition, a key to their success has been a diverse product line from NIDs to DWDM equipment. While ADVA doesn't focus on winning with the smallest margins or lowest price, they do look to be trusted partners with their customers and look to be in the problem solving business as opposed to pushing out cookie-cutter solutions.

VanillaSoft: Social Media Important in Sales but Watch Time Waste

April 13, 2010

I recently sat down with Ken Murray - President & CEO VanillaSoft to discuss his views on social networking, prospecting and making more sales. His company sells a solution which helps companies manage leads more effectively by providing an autodialer, next best call logic and a real-time dashboard The company's CRM system provides inline document management, call scripting and a preview and progressive dialer. The latter provides greater productivity increases but decreases how much the agent knows about the client before making the call.

Ken Murray - President & CEO VanillaSoft discusses how sales and marketing has evolved from outside sales to inside sales and more recently social media-based selling/lead generation

 

Other features include call recording but what was more interesting to me were comments Murray made about social media.

Tango Networks Deploys Carrier FMC

April 12, 2010

If you want to know how carriers choose equipment providers to partner with look no further than the mating habits of the Sumatran Rhinoceros. Before you ask me if I am willing to share some of my medication with you, please hear me out. You see the male rhino has to fight off other rhinos and then chase the female for potentially long distances until mating is allowed.

And this is exactly the sort of thing that happens when carriers decide to partner with an equipment provider.

Epygi Adds PBX Features, Moves Upmarket

April 12, 2010

One certainty in the world is that feature wars often get fought in the battle to win the most customers. If you don't beleive me, think of how few features your car had 15 years ago compared to today. In speaking with Warren Sonnen - Director, Product Management at Epygi, he tells me some other vendors are using features instead of quality to win over customers. His company's mission (and he has chosen to accept it) is to provide quality and features in one package.

Varaha Extends FMC to NEC UNIVERGE

April 11, 2010

As mobility becomes a larger part of boosting productivity and satisfying the desires of companies to keep workers connected, NEC has partnered with FMC company Varaha to add value to its solutions. NEC has always been a solid tech company but they have decreasing mindshare in the enterprise/SMB market according to VARs and corporate buyers I encounter. They certainly aren't alone in this regard but to counter a lack of mindshare they have done a very good job of making aggressive acquisitions and relationships over the years. Sphere and Active Voice /AVST come immediately to mind.

iPad: Fake Steve Jobs Says You're Welcome

April 4, 2010

A very funny thank you and you're welcome from Fake Steve Jobs really captures some of the hilarity of hundreds of thousands of people lining up to buy a device they don't need. BTW, count me in... At some point I am going to get one - after all I threatened to buy an Apple iPad at $1,000 and an entry level model is considerably cheaper.

Here is an excerpt from the post:

I'd also like to take a moment to thank all of the engineers and designers and programmers inside Apple who worked so tirelessly on this product, toiling way in total secrecy.

CradlePoint Turns Phones and 3G modems into Access Points

March 31, 2010

 


Two years back I hacked into my Verizon XV6800 - an HTC device so I could install WMWifiRouter software which turned the phone into a hotspot. I still remember getting it to work and marveling at how people in the TMC conference room could connect to my pseudo AP and work as usual. Sure, the phone got hot enough to melt concrete and the battery was depleted faster than the US treasury but still, it was an amazing achievement.

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