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Dunkin Donuts App Lets You Pay More Quickly

August 16, 2012


Allowing you to utilize a virtual credit card, the new Dunkin Donuts app available on iOS and Android allows you to send "gifts" electronically through text and Facebook for example. The app also functions as a nutritional guide and allows you to find the closest store.

While there has been much chatter about the Starbucks relationship with Square, Nigel Travis, Dunkin's CEO thinks that there will be a mix of payment options and he sees a future where voice integration plays a role in future apps.

Dunkin outsourced its app development to Digitas among others and Travis touted the company's ad budget - likely referencing the fact that this app will be getting some serious publicity in the future. The company expects to order 600 new stores globally in Korea, the west coast of the US, Latin America and "Even Europe," he says.

Although the popular east coast US coffee chain is late to the mobile app game, studies have shown that coffee shops whether they are Starbucks or Dunkin have loyal customers - who more than likely haven't switched loyalties because of the ability to order online via mobile device.

The upshot of the news is that it's more convenient to get your morning java fix regardless of the store you frequent and that mobile devices continue to boost productivity beyond the workplace.








TMC San Jose Video Interviews 2012

August 15, 2012

A few weeks back, my team and I went to Silicon Valley, CA to interview a number of companies in the technology and communications space. Officially the event is called the TMC Roadshow/Executive Editorial Open House. The goal of the event was to get a handle on what was new and exciting. Here you have a list of most of our interviews - some were video, some written and some haven't been processed yet.

There was a good mix of companies represented from cloud communications to cloud storage, testing, wireless, mobility and even webRTC.

Paul Singh, Chairman of DocSync details his company's innovative cloud syncing service



You'll also notice there is a strong mix of company sizes from some you might not of heard of to the largest of the large.





Best Buy's Best Choice is to Evolve

July 31, 2012

This guest blog post is from TMC Senior Editor, Peter Bernstein, a respected analyst covering technology and communications for a number of years. Peter’s post addresses my recent comments about what Best Buy can do to make it in the new world of digital competition from the likes of Amazon and others.

WalMart, another “Big Box” national franchise that destroyed most local merchants and devastated Main Streets and property tax bases, has done quite well with people ordering online and picking things up at the store. This enables them to meet the competition on pricing and obtain additional spontaneous discretionary spending – a strategy our friends across the street at Costco have mastered.

In Order to Compete with Apple, You Need to BE Apple

July 30, 2012

The idea that Google, a company with an incredible business model, allowing them to potentially profit off every query they process on the web had to go out and buy a hardware company to get into manufacturing would have been unthinkable before the launch of the iPhone and iTunes App Store.

Consider the facts - since the launch of the iPhone in January of 2007, Apple stock has increased by just under 600% while Google has increased by about a paltry 20% in comparison. Click on the chart below to see the details for yourself. 



But lo and behold, we are now comfortable with Google in the hardware market and Microsoft has even launched its own Surface tablet.

Beyond Amazon Price Match - What Best Buy Must Do

July 24, 2012

Recently I was in a Best Buy store while traveling because I needed three items which retailed each for $99. I needed one right away but the other two could have waited. So while in the store I decided to do something novel. I picked up all three items and went to an employee in the store and explained I would rather buy all three of these items right now but I can’t see paying retail when Amazon sells this product for $73 each.

Attention Social, App and Search users, YOU are the Product

May 30, 2012

Original image from Shutterstock

A little understood notion is that for those people using free services and apps, you are the product and generally speaking the advertiser is the customer. The exception is when no ads are shown and confidential information isn’t disclosed to third parties but instead the provider of the service gives away a free version in the hopes of getting users to upgrade to a paid one.

Recently the Wall Street Journal ran an opinion piece where they suggested that the EU lay off of its antitrust investigation into Google because the search service used by 90% of Europeans is helping consumers.

Why Facebook Needs a Phone

May 29, 2012

Facebook as the dominant social network is becoming the replacement for the phone. Nowadays in fact it is fairly common to use Facebook as the primary way to stay in touch with others – especially among those under 30. The point here is that the phone is becoming the Facebook communicator.

And with mobile adoption continuing ta a blistering pace – many people have multiple mobile devices in fact, Facebook should be sitting pretty, right?

Kickstarter, A Solution for the Patient

May 23, 2012

If you want to be involved - intimately involved with the manufacturing process behind a product you purchase then I suggest you immediately jump onto Kickstarter and start backing projects. The high-flying site has made lots of news in a short amount of time. In March of last year they received $10 million in funding. In its third year the site raised almost $120 million in funding - almost three times as much as total revenue from the prior years combined.

Perhaps the company's highest-profile project was Arianna Huffington looking to use the site to raise $1 billion to buy back the Huffington Post from AOL.

In December of last year I came to the conclusion that the TouchFire Keyboard - a silicone keyboard project on the site may be  the perfect companion for those of us using the iPad 2 as a data entry device.

So with my readers in mind I ordered it and waited.





Gadgets to Have Integrated Welcome Ads Soon?

May 18, 2012

If ads on the Kindle Fire Welcome Screen are successful, others will follow



There are a few things which are well known about Amazon’s Kindle Fire. First of all at $199 the company either loses money or at best breaks even depending on which analyst you speak with. We also know the version of Android the device runs is unusual as Amazon has its own proprietary shell around it.

Pinterest Now Worth $1.5B

May 17, 2012

Now that was fast – Pinterest just raised $100M at a valuation of $1.5B in a round of funding led by Japanese e-commerce site Rakuten Inc. Pinterest's existing venture-capital investors such as Andreessen Horowitz, FirstMark Capital and Bessemer Venture Partners also participated according to a press release.

Hiroshi Mikitani, CEO of Rakuten said: "While some may see e-commerce as a straightforward vending machine-like experience, we believe it is a living process where both retailers and consumers can communicate, discover, and curate to make the experience more entertaining. We see tremendous synergies between Pinterest's vision and Rakuten's model for e-commerce. Rakuten looks forward to introducing Pinterest to the Japanese market as well as other markets around the world."

And the Japan connection makes sense as I have recently detected a dearth of Hello Kitty pins.

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