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Rich Tehrani
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Great CRM Ideas For A Down Economy

November 26, 2008

Recently, my wife ordered a few pairs of shoes from Zappos.com and they upgraded her shipping after the order was placed. She placed the order Monday evening and the shoes were received Tuesday afternoon. She was blown away and I think Zappos has a new loyal customer. In a slow economy, this is a smart thing you can do to ensure customer loyalty.

Another out of the box idea comes from BMW of Darien - the BMW dealer closest to TMC headquarters in Norwalk, CT.

Spirent Doing Better Than Expected?

November 25, 2008

IP Communications/VoIP and Tech To Do Well Under Obama

November 18, 2008

While many in the country - including most likely George W. Bush are counting the days until there is a change in leadership, those in communications and tech are likely wondering what the future will bring. According to some experts such as Andrew D. Lipman of Bingham McCutchen LLP, VoIP will enjoy greater protections and mergers will no longer be rubber stamped -- meaning a better competitive environment from a regulatory standpoint.

Couple this with the idea of having a national CTO and you begin to realize there could be a massive shot in the arm for the tech sector next year. Specific areas to get the boost include wireless, broadband equipment and telepresence/video.

Blog Aid Gains Interest

November 16, 2008

TMC Launches Blog Aid for Communications and Technology Markets: Those Out of Work Get a Voice

November 14, 2008

Today, TMC launches its Blog Aid program to help people out of work stay in the public eye - in order to improve their hiring prospects in a tough economy. In the last few months, many good marketers, PR people, engineers and others who have been laid off. These potential Blog Aid bloggers have a good deal of quality commentary and information to share which could be very useful to the TMC community of online readers.

TMC is offering these new bloggers - especially those working in the communications and technology industries, a venue to voice their thoughts on the spaces where they have expertise so as to allow them access to the 2-3 million global visitors who come to TMCnet on a monthly basis.

Nokia, Sun: Sales Down, Oracle Sells Hosted CRM, American Airlines Does Mobile Boarding Passes and Microsoft Offers Free Financing

November 14, 2008

Here are some of the news items which caught my eye recently with some commentary:

Nokia predicts the recession and a lack of credit will reduce cell phone sales. Nokia Siemens too says there will be a slowdown next year. The company further thinks the fourth quarter will see industry volumes fall by 20 million.

TMCnet in Top 500 Sites in Blogosphere

November 13, 2008

Today I sent an email to the TMC team regarding how TMCnet ranks on URLFAN, a site which tracks rankings of websites in the blogosphere. The lower the URLFAN ranking the better and I am happy to say thank you to the blogosphere for allowing TMCnet to rank in the top 500 of all sites -- 479 to be precise.

These rankings are generated by the total number of links on blogs so the more links a site gets, the better/lower the score.

Here is the precise wording from the company's site:

Our system parses the millions of blog posts that are generated everyday, literally counting every mention of every website we come across. We filter out spam, broken links, and other various material to determine how many times your website was mentioned today. We reference this against every other website and determine where you rank among them.





ScanSource Communications Presents Optimistic Outlook

November 11, 2008

The future of IP communications seems very bright according to Buck Baker the President of ScanSource Communications. I had a chance to speak with him, Mary Ellen Grom, Mike Ferney and Yvette McKenzie today and they seemed quite upbeat about their opportunities. Of special note is their distribution of Polycom products such as videoconferencing. This area of their business is doing well as it offsets reduced travel budgets.

ScanSource plays a vital role in the distribution of products and services, shipping thousands of boxes daily from a 600,000 square foot warehouse outside of Memphis, TN where they help resellers with cash flow and even financing.



Heading to IMPACT NOW 2008

November 9, 2008

Tomorrow I will be attending IMPACT NOW 2008 -- an event hosted by ScanSource and proudly sponsored by TMC. This event has some absolutely incredible speakers and I am looking forward to learning a great deal and most of all, networking with the reseller community who are always so insightful.

I hope to see you there.

Here is the agenda:


Disney's Coronado Spring's Resort Orlando, FL




DAY 1

Location: Coronado H


2:00pm - 3:30pm Powerful Disney Institute Workshop on Building Leadership Within Your Company 3:45pm - 5:15pm Powerful Disney Institute Workshop on Strengthening Customer Loyalty   6:30pm - 9:30pm Blow-out networking bash at the Hard Rock Live at Universal Studios DAY 2



  7:00am - 8:30am Breakfast - Coronado Foyer 8:30am - 9:00am Kick-off and Welcome from ScanSource, Inc.
CEO Mike Baur - Coronado H

Perspectives on New Opportunities from Leading Vendor Executives   Track 1
Location: Fiesta 5
POS/Barcoding/Security Track 2
Location: Fiesta 6
Communications 9:10am - 9:40am Epson Avaya 9:50am - 10:20am Zebra AudioCodes 10:30am - 11:00am Axis Aruba Networks 11:10am - 11:40am Motorola Dialogic 11:40am - 3:40pm EXPO & LUNCH - Veracruz B&C 3:45pm - 4:15pm Intermec Extreme Networks 4:25pm - 4:55pm Cisco Polycom 5:05pm - 5:35pm Honeywell Juniper Networks       5:45pm - 6:45pm Interactive Q&A with Apple co-founder Steve Wozniak
Location: Coronado H  












President Obama And The Coming Tech Revolution

November 6, 2008

I will admit it is difficult to put the words tech and revolution together less than 24 hours after John Chambers cratered confidence in technology with a conference call which mentioned that the next quarter will likely see revenues 5-10% lower than the same quarter last year.

But as we get past this hopefully-temporary negative news, I believe we are getting ready for another technological leap where companies of all sizes begin to embrace technology like never before.

It may be useful to go backwards before we progress and in so doing let's stop in the late nineties when Al Gore mentioned the term information superhighway in a speech on TV. Almost immediately the tech markets were abuzz and I remember the next Internet World expo saw traffic increase exponentially.

You see, government has always had a huge influence over tech.

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