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Rich Tehrani
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Avatars: The Cursor in Communications 2.0

October 10, 2008

One of the people with a long history in the communications space is Neal Shact (pictured) -- CEO of Communitech Services. In the past, Shacht has been a distributor in the headset market and has been early in many new markets such as VoIP, call centers and others.

Shact points out it is impossible for customers to know what they want in UC. He mentions the old story that Henry Ford once said people when asked what they wanted in transportation said, a faster horse.

His point: you need a communications roadmap. Don't rely exclusively on your UC vendor to dictate what you want and need.

You want to check out this podcast as it is rife with references outside communications -- and the tie-ins are fascinating.





MicroThoughts on MicroBlogging

October 7, 2008

I signed up for a Twitter account over a year ago and it can be found at www.twitter.com/rtehrani. The question is do I need to Twitter at all when I have a blog? It seems in fact I haven't used twitter in over a year. At the last ITEXPO, I spoke with many people ho have blogs and separate Twitter accounts where they post microthoughts.

When I mentioned I have an email to blog solution, most people I spoke with said I really don't need to Twitter at all.

WiMAX World 2008 Update

October 6, 2008

WiMAX has gone through an overhype stage and now is like so many other technologies - VoIP included, at a stage where the markets are trying to figure out where the opportunities lie. Indeed, trying to determine what is real and what is hype is difficult to do and to cut through the FUD (fear, uncertainty and doubt) I spent time at WiMAX World in Chicago to learn more from the movers and shakers in the space.

I came armed with questions about deployments and the threat of LTE - the evolutionary technology theoretically enabling 2-3G operators to ignore WiMAX. In the last six months there have been numerous articles and technical white papers written about whether WiMAX is necessary.

To cut to the chase, I spoke with VP Chair, Marketing Working Group of the WiMAX Forum, Dr. Mo Shakouri who explained that the transition to LTE is more than a simple software upgrade as carriers need to go from CDMA to OFDM - which obviously requires hardware. They believe there is a strong marketing campaign being waged by mobile operators and some hardware providers who want to sow FUD in the WiMAX market.

In order to combat the threat from LTE the WiMAX Forum is feverishly working with companies to develop lower cost CPE devices as carrier profitability is tied to device cost.





Asterisk World Comes to ITEXPO

October 6, 2008

As a major supporter of open source -- especially in the communications market, I cannot be more thrilled to announce that Digium will be co-hosting Digium/Asterisk World at ITEXPO this February in Miami.

It is well-known that open source companies consider ITEXPO an important event and one where they come to meet service providers, resellers and other companies looking to deploy open-source solutions. This news solidifies TMC's commitment to open source as a solid choice for companies looking to not only purchase today's solutions but to resell and develop tomorrow's breakthrough products.

Mark Spencer, founder and CTO of Digium and original creator of Asterisk had this to say about this news. "Hosting Digium|Asterisk World at ITEXPO East 2009 will allow us to share the vision and power of Asterisk with a broad set of customers who might not be familiar with open source. By giving them their first taste of Asterisk, we empower them to not only save money but to use and create new technologies that never existed before."

For my part, I salute Mark and his company which has brought open source communications so far, so quickly.





Navigating the Financial Crisis

October 4, 2008

I have been getting more and more questions on where the communications market stands in light of macroeconomic conditions. It is a constant in my frequent conversations. In most cases, when I get this question, people tell me their business is good but they wonder if the housing market problems will trickle down into the telecom space.

The answer is simply, I do believe there is risk to all sectors of the global economy. For the first time in my memory, US and other political leaders have come on TV and mentioned the term global crisis on a frequent basis.

Communications and the Economy

September 29, 2008

Please note this post was written approximately one week ago -- before the news of the bailout bill failing began to spread fear in the financial markets. Stay tuned to learn how the financial markets will affect communications and technology.

Many people asked me recently at ITEXPO West 2008 Los Angeles, what I see happening in the communications market from an economic perspective. Let's just say that on the way to the show, I was watching TV as the stock market plunged and there was talk of another Great Depression. When I got to the show I must say I was unclear how the financial markets would affect the communications space.

Some News Updates of the Week

September 26, 2008

I am traveling today so blogging activity may be lighter than usual. In the mean time, here are some stories which my be worth reading. I don't know about you, but it seems the news flow in the communications and tech spaces has been greater than ever these past weeks. For someone like me this presents many opportunities to compare and contrast how companies see the future.

Big Mobile Week

September 23, 2008

Boy has there been tremendous mobile news this week. A few of the more interesting news announcements I have seen are the release of the Google T-Mobile G1 Phone which is based on Android/OHA. What is really interesting about this story in particular is that Android looks like it will find its way into many devices beyond phones.

This phone could be very interesting and it remains to be seen how Google competes with Apple in the UI game. While Apple has a simple but elegant design to its solutions, Google's solutions are simple and plain.

SIP the Future

September 23, 2008

What Cisco Was Doing During ITEXPO

September 21, 2008

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