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Rich Tehrani
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E-Commerce

Trends and Surprises Regarding Google's 2011 Advertisers

January 25, 2012

Google’s 2011 revenues were $37.9 billion last year and 96% of that money came from ads. Now I know what you are thinking. Where is all that money coming from? Well thankfully, the people at Wired put together an infographic that explains it all.

ITEXPO East 2012 Miami Out of Office Message

January 24, 2012

While I digest the super-strong, mind-numbing Apple growth numbers which propelled the stock to a high of $460 per share after hours I have just set my out of office message for next week when I will be at ITEXPO. The message is below in case you want to use something similar. And for your convenience here is the first show daily from the event – which covers news from Sprint, AT&T, Whitespace Alliance, Panasonic, Accedian Networks, Cycle30, FaxSIPit, Phone.com and Polar Media.

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Monkeybars Lets Social Could Cut Out Middlemen

January 20, 2012

Think of all the ways technology has changed commerce. Most every city for example was littered with photo processing huts and with the advent of sites like ofoto, now part of Kodak and entire layer of businesses between the buyer and seller was wiped out. Likewise, mall owners have seen the pain caused by Amazon and other ecommerce sites. Craigslist crippled the newspaper classified business; Google has massacred all sorts of industries by sucking the life out of advertising profitability and moreover ravaging the direct mail industry.

Can Incumbent Companies be Disruptors?

January 14, 2012

Business disruption through technologies they never saw coming is fascinating to me. I have been fortunate enough to be in the technology and communications spaces at a time when the pace of change has been breathtaking.

Consider for example in the 1980s when Rockwell one of the leading ACD manufacturers collaborated with IBM to enable computer-telephony integration or CTI. As a point of reference an ACD is an automatic call distributor and is the machine that asks you to press one if you are calling about domestic travel and so on.

Blackberry Playbook Price Drop to $299 Crashes Servers

January 3, 2012


Blackberry has just reduced the price the Playbook to $299 regardless of model – meaning you can get a fully functional tablet which allows you to see Adobe Flash and HTML5 as well as cameras on the front and back and up to 64GB of memory for a great price. I have reviewed the Playbook and think it is a solid tablet. New apps come out for it all the time but compared to Android or iOS there will always be less variety. Moreover the lack of a native email app is a drawback which has taken a long while to fix.


Zennstrom Onto Next Big Thing: Wrapp

January 3, 2012

Niklas Zennstron is on to the next big thing – the intersection of mobile, social and local – by investing in a new company called Wrapp which allows users to send gift cards via social networks. In a nutshell, you see it’s a friend’s birthday on Facebook and then send a gift card. They receive an email and the store scans it.

The twist here is companies could potentially offer free gift cards for sending, allowing you for example to send someone $10 which the store would in theory book as a referral fee/coupon meaning this fee becomes a marketing/customer acquisition cost.

Some E-Books Now Cost More than Paperbacks

December 15, 2011

Its a staggering concept really - e-books don't need to be printed or shipped and aside from the cost to transmit an electronic book on a wireless M2M network to a non-WiFi Amazon Kindle reader, distribution is a matter of very small bandwidth and cloud charges. We're talking a fraction of a penny or so.

So hearing that electronic books are in some cases more expensive than their print counterparts is a bit surprising. Turns out Apple pushed the major book publishers to set retail prices as opposed to charging a wholesale price and letting book discounters set the price based on market demand.

This is why books on the Kindle have escalated in cost from $9.99 to $18.99 or even more.

Obviously convenience is a factor as not having to lug physical books is a great benefit as is being able to have various devices sync and allow you to continue reading your book on any reader you choose.

But this story is more than one of increased convenience manifesting itself into higher prices - or free markets at work. Turns out Steve Jobs didn't want to compete on discounted book pricing with Amazon so he lobbied book sellers to set retail prices for e-books.







Mood Detection Software Coming

November 29, 2011

Apple to Become Mobile Payment Leader this Week?

November 1, 2011

According to MacRumors, we can expect Apple to soon evolve retail beyond what it’s already done with its leading edge and clean store designs. The next step for Cupertino is allowing customers to make purchases in-store via the company’s free iOS app. An email you receive will be proof of the transaction and can be shown to store employees so they know the purchase has been made. Another source says the functionality is on its way November 3rd and will only be available to iPhone 4 and 4S users.

How eBay's X.commerce Benefits Merchants

October 18, 2011

Last month I discussed X.com, an app store for commerce from eBay and the news of the release made me really want to attend the company's recent event where they demonstrated it live. Alas, I had other shows to attend at the same time on the opposite end of the country so I missed it. Thankfully, Charles Nicholls, Founder and Chief Strategy Officer of real-time analytics company SeeWhy was there and his guest post regarding the event is below. One point I will make briefly is aside from the PayPal integration - I love the fact that merchants can use this new platform to quickly integrate their inventory into the eBay marketplace.

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