Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Facebook

Facebook Worth $50B, Where is your Social CRM Strategy?

January 4, 2011

Look, I don’t know if Facebook is worth $50 billion but I can tell you with its massive momentum acceleration in users and page views, advertising revenue will continue to grow at a geometric rate. The company has about two billion dollars in sales right now and is barely scratching the surface in terms of the additional paid services it could potentially offer. An app store for example could bring in massive revenue and as local advertising is integrated into the mix, the value of the page views will increase dramatically.

It is easy to see the company will be reinvesting in its platform making Facebook even more sticky and as it does so, social media becomes that much more important to all companies because simply stated, this is were your customers live.

Facebook Now Worth $50 Billion, Does Deal with Goldman Sachs

January 3, 2011

Facebook has done a deal with Goldman Sachs to set up a special purpose vehicle or SPV which will allow the company to get around the limitation on the number of investors it can have. Currently limited to 499, Goldman Sachs will work with the world’s leading social network to get around this limitation and allow Goldman’s high net worth investors to get a piece of the company before it is publicly traded.

It is rumored that 2012 is the year Facebook is considering going public and at its ever-expanding valuation it seems virtually impossible that any company would be big enough to acquire them.

It should be noted the SEC requires as part of the Securities Exchange Act of 1934 that companies with more than 499 investors disclose their financial results to the public and the commission may not look favorably on this deal.

Tablet App Chasing Publishing Lemmings

December 31, 2010

If you remember a few months back I discussed how the whole idea of bailing out newspapers was terrible. I further asked where the innovation was from traditional publishers? Here is a paragraph of note (I bolded the most important text):

What I have learned as a person who has transitioned a purely print media company to an integrated media organization is that the news reporting organization of the future must embrace not just excellent editorial but it must integrate solid content with state-of-the-art SEO optimized backend content management systems.

MySpace May Layoff 550, Relies on Facebook for Traffic

December 31, 2010

Obviously most every site relies on Facebook for traffic but in the case of MySpace a whopping 18% of the traffic comes from Facebook – the top upstream site in-fact according to Alexa. The next highest referral sites are Google at 14% and Yahoo! at 5.5% making Facebook a crucial resource for MySpace in terms of traffic. What may be worse for MySpace is that once people are done visiting a MySpace page, Facebook is the #1 site they visit – 18.66% of the time in fact.

Skype, Amazon and BitTorrent news For a Snowy Week

December 27, 2010

Still snowed in? That’s what I thought. Regardless of whether you got back from back-straining snow removal or you live in Orlando, you’ll appreciate some of the latest tech news of the day.

  • Popular Mechanics starts off the list with a list of tech concepts you need to know for 2011.

9 Social CRM Tips For 2011

December 27, 2010

Facebook Just Overtook Yahoo! in unique visitors and you Still Have no Social CRM Strategy?

Facebook just overtook Yahoo by a comfortable amount to become the third largest website in the world according to comScore. The world’s leading social networking site attracted 648 million unique visitors in November 2010 and this compares to just 630 million for Yahoo.

It is obvious the growth of social networking is not slowing down any time soon and as more and more commerce is being initiated based upon social network chatter; the need for companies to monitor and participate in these online conversations grows by the day. Yet with all the growth in the market, social CRM is something most companies aren’t focusing on in a concerted way.

Appliances Should Become Easy to Use Before Smart

December 27, 2010

Devices are getting smarter - the smart home of the future will consist of gadgets which speak with one another, the electric company, the cloud and all your computers - from desktops to the ones you keep in your pocket. They will tweet, post status messages on Facebook and more than likely teach you about calculus if you sit still long enough.

The only challenge of course is devices are getting more complicated - with interfaces most likely created by the same people who designed cell phones in the pre-iPhone days.

A reminder of the situation comes courtesy of Alexia Tsotsis at TechCrunch who talks about a trip to her relatives house and how the experience left her longing for all devices to be made by Apple.

If household appliance makers haven't gotten the message about the importance of simple and easy to use GUI by now, they should get ready to watch new entrants steamroll them in the future.









MangoSpring MangoApps For Better Corporate Collaboration

December 21, 2010

Months back you may recall I covered Cisco Quad, a corporate social networking solution for truly massive companies. While many organizations use Microsoft SharePoint as a social solution, another option is to turn to MangSpring’s MangoApps, a solution which takes the best elements of Facebook, Yammer, Quad and others and combines them into an easy-to-use app that the company proclaims is a powerful open communication and project execution solution for Fortune five-million companies.

The company, founded in 2007, has over 35 employees and I had a chance to speak with CEO and founder Anup Kerjiwal as well as Mike Jensen VP of Customer Engagements a few months back and it was like drinking from a fire hose. The company supplies a solution that answers so many corporate needs and it is priced at only $2-$7 per user per month (based on total users).

Callvine Simplifies Mobile Conferencing

December 19, 2010

Yesterday I was at a party where one of the guests was telling me about her job managing real estate for her family. I inquired about where her office is and she held up her cell phone and said my car is my office. This conversation reminded me about a recent conversation with Callvine Founder and COO Mark Dzwonczyk who tells me his company has found the secret ingredient to take conferencing to the mobile professional. After a couple of years of work, the company has an app which I tried on an iPhone (iTunes preview) allowing you to quickly set up groups which you can use to SMS and conference.

Ready, Aim, Send: Military Embraces Smartphones

December 18, 2010

It is not as if the US government has slowed spending to keep up with the general economy so it comes as a surprise to me that we haven't been issuing a couple of smartphones apiece to soldiers in the field. Thankfully, the military is getting into the swing of things by ensuring virtually everyone will have 24x7 access to mobile information, videos from unmanned vehicles and tactical information of various sorts.

My only concern? I hope these things are really locked down well so as to make leaks more difficult to pull off. The last thing we need is thousands of soldiers tweeting sensitive information on the battlefield.

Just to be sure, I hope the top brass in the armed services is monitoring the hashtag #topsecret.

Ed Silverstein breaks the story on TMCnet.





Featured Events