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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


The Most Comprehensive Interop 2012 Video Interviews

May 16, 2012

In case you missed Interop 2012 in Las Vegas and even if you were there – I have some really good news for you. TMC was there and we shot about seven hours of the most important and engaging interviews possible. We have all the companies you need to know about in spaces such as private and public cloud to big data, analytics, network testing and more. We spoke with the small upstarts and the giants like HP, Cisco and IBM.

Is Yahoo Just Doomed?

May 16, 2012

Years back I was at a conference with a consultant who worked at Yahoo! and told them they need to take on Google more directly and he was told, “That is not the Yahoo way.” I still remember the dumfounded feeling I had when I heard this ridiculous comment. We all know that Yahoo is a company with outstanding assets but with major internal problems. CEOs seem to be ousted annually, the company is behind in just about every market it invented and even with all its traffic, it seems to be all about yesterday’s Internet.

There are lots of stories about the company’s incompetence – one past high-level exec detailed the situation at a TMC conference (at the person’s request I won’t share more detail) and his explanation of the corporate politics remind me more of a sitcom than a company looking to win.

Politics are nothing new… Every company has them. Egos are fragile things and people want to amass more power.

Google and Facebook Gone in 5 Years?

May 1, 2012

A provocative concept to say the least but this article by Eric Jackson details the pace of change and how difficult it is for companies to adapt to new paradigms and new disruptors. The prediction he makes is Google and Facebook Gone in 5 Years. Does this mean we won’t need to share socially and search in the somewhat distant future? Well that is the theory or perhaps another way of looking at it is that there will be new ways of sharing and searching in the future and these companies may not be able to hitch their wagons to these new trends quickly enough.

Are You Ready for the Identity Economy?

April 28, 2012

With Facebook’s value being pegged around 100 billion dollars; it is easy to see why many are calling identity the new oil of the internet. And one company, UnboundID is looking to become the leader in this bold new frontier which they call the identity economy. By allowing companies to buy, sell, trade and leverage customer information the company allows their customers to combine this information with others in order to add value to themselves as well as end users.

An example of this concept in action is logging into a site using Twitter or Facebook – end-users hate to answer questions online and indeed many will abandon a site which makes queries which take their time.

Google Co-Founder Complains About Facebook, Apple and Splinternet

April 17, 2012

Google co-founder Sergey Brin recently explained that if the web was dominated by Apple and Facebook, his company wouldn’t have access to enough information to start its search engine. The idea is that the restrictive policies of Facebook make crawling its pages challenging if not impossible while Apple’s iPod, iPhone and iPad apps are generally not searchable.

He further explained the challenge to the internet from governments like Saudi Arabia, China, Iran and even the US where internet access is either limited or threatened to be limited very soon via regulation which is the case with proposed legislation like Sopa and Pipa.

In January of 2008 I discussed the rise of the splinternet – or a splintering of the homogenous internet we once were accustomed to using.

Twitter Buys Posterous: Point, Counterpoint with Peter Radizeski

March 13, 2012

Twitter just announced it has picked up blogging service Posterous and as a past user of the service I must say, did find it useful at the time I used it. Before I continue however I'd like to set up a point counterpoint where TMC blogger Peter Radizeski will present the negatives of this deal while I present the positives.

Here are Peter's thoughts:

  1. So Twitter, the micro-blogging platform, acquired a macro-blogging platform, Posterous.
  2. According to the Twitter blog,  the key to the acquisition was the staff?
  3. They wanted the talent. How often does the talent stick around after the culture shifts?
  4. Sachin Agarwal, founder and CEO of Posterous, goes from being a CEO to a Product Manager. In some cases, that is okay of Agarwal gets to pursue a passion or a goal he was seeking. 

Blackberry PlayBook OS 2.0 is Good But Late

February 22, 2012

It is clear that the Blackberry Playbook OS 2.0 upgrade which includes a first-ever email client needed to be perfect. After all, we have been waiting for this major release since May of last year. Sadly, it isn’t all it should be. It is however much better… The integrated email client is a great improvement over web-based email solutions users were once forced to use.

Will Nimble 2.0 take Social CRM Mainstream?

February 14, 2012

Recently consumer products manufacturer P&G – one of the largest advertising spenders at over $9B announced it will cut its marketing headcount in-part because advertising on Facebook and Google is more efficient. The maker of Gillette and Pantene products is not alone; in-fact the business world is focusing heavily on social media including Google+ and Twitter.

But while it is understood by many web-savvy companies that social is important – how many of them are embracing social CRM? My informal analysis shows the numbers are very low meaning there could be huge room for growth.

The Only Way Google can be Successful in Consumer Electronics

February 10, 2012

Yesterday I detailed how Google IS the tech news of the day and folks, this search leader is ambitious – more so than Microsoft ever was. In addition to a Dropbox killer and massive Google+ growth I outlined in this recent post, the company is also getting into the home entertainment business through its Motorola Mobility acquisition. Specifically Google will release a self-branded line of consumer electronics allowing you to stream music throughout your home.

Google already has a cloud-based music service so obviously there is synergy there but the only way I see this strategy working is by Google doing things differently.

Google+ Growth, Dropbox Killer: Google IS the Tech News

February 9, 2012

Google has entrenched itself is so many areas of tech they have become the technology news of the day. First off, Google+ growth has been nothing short of fantastic, in part because the company has altered search results to put more emphasis on this social network. Every SEO/SEM professional has had no choice in the past few months to get up to speed on the latest social network from the search giant. And this in part is the reason why it has half the unique visitors of Twitter according to web traffic tracking site Compete.

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